Operations で人気
2024 年の最高の Property Management Systems
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
2024 年の最高の Staff Collaboration Tools
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
2024 年の最高の Hotel Accounting Software
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management で人気
2024 年の最高の Revenue Management Systems
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
2024 年の最高の Channel Managers
Distribute your inventory to hundreds of channels to boost occupancy.
2024 年の最高の Business Intelligence
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing で人気
2024 年の最高の Hotel CRM & Email Marketing
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
2024 年の最高の Booking Engine
The eCommerce shopping cart for your hotel's website.
2024 年の最高の Hotel Metasearch Management Software
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience で人気
2024 年の最高の Hotel Guest Apps
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
2024 年の最高の Contactless Check-in
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
2024 年の最高の Guest Messaging Software
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
概要
Today’s guest is a sophisticated consumer who has experienced the full spectrum of brand interactions online. From frustrations with trying to find customer service contact details on your website to being wowed by personalized offers and a one-click checkout, consumers have faced the whole gamut of human emotion when it comes to eCommerce experiences. To meet, or exceed, today’s guest expectations, hotels must deliver experiences on par with the best eCommerce brands to stand out from the crowd and earn long-term loyalty from their guests. In this guide, we’ll highlight several eCommerce tactics that when deployed effectively, will continuously drive more demand and sustained profitability via your direct booking channel – your hotel website.
学べること
- Leverage website personalization
- Create mobile-optimized experiences
- Utilize data-driven upsells, add-ons and packages
- Make the most of creative multimedia
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eCommerce trends shaping today’s guest expectations
Want to talk to a Digital Marketing Agencies expert?
As the official sponsor of this guide, the Cendyn team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Digital Marketing Agencies and which is right for your hotel.
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Want to talk to a Digital Marketing Agencies expert?
As the official sponsor of this guide, the Cendyn team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Digital Marketing Agencies and which is right for your hotel.