Operations で人気
2025 年の最高の Property Management Systems
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
2025 年の最高の Staff Collaboration Tools
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
2025 年の最高の Hotel Accounting Software
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management で人気
2025 年の最高の Revenue Management Systems
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
2025 年の最高の Channel Managers
Distribute your inventory to hundreds of channels to boost occupancy.
2025 年の最高の Business Intelligence
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing で人気
2025 年の最高の Hotel CRM & Email Marketing
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
2025 年の最高の Booking Engine
The eCommerce shopping cart for your hotel's website.
2025 年の最高の Hotel Metasearch Management Software
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience で人気
2025 年の最高の Hotel Guest Apps
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
2025 年の最高の Contactless Check-in
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
2025 年の最高の Guest Messaging Software
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
レポート
Four Ways to Use a Customer Data Platform at Your Hotel
とのコラボレーションにより作成されました
概要
A customer data platform (CDP) unites, transforms, cleanses, and enriches millions of data points from across your tech stack. The CDP data feeds are used in operations, revenue management, business intelligence, guest communications, guest services, marketing automation, email marketing, personalization and digital marketing, loyalty initiatives, and more to dramatically improve the customer experience, efficiency and profitability. With this single data firehose, your hotel staff can take full advantage of the data, keeping guests at the heart of what they do. If you haven’t started thinking about a CDP, or are new to the idea of consolidating data at your hotel, here are some everyday use cases to illustrate the efficiencies of a CDP-powered hotel.
学べること
- Enable omnichannel communication by creating a unified guest profile
- Manage data privacy regulations more easily
- Allow personalized communication for every guest
- Scale and optimize smaller teams
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Four Ways to Use a Customer Data Platform at Your Hotel
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