何が一番好きですか?
The ease at which guest can get their messages and orders across to the front desk , the restaurant, spa, laundry or other departments that's online the Hello Shift, very easy to use, most guests at times request at the desk whether we have it in room or not
何が嫌いですか、または改善できると思いますか?
Network failure or low bandwidth most times leave the messages undelivered ,at times when guests send wrong messages or orders, and you try to reconfirm the message or order, they tend to deny what they send earlier, I take this as egoistic, but what are we there for, to massage their egos and exceed their expectations, so we always take the blame for this errors on the part of our guests