何が一番好きですか？
Tailor-made system with onsite setup (no remote)
RIMS staff has in-depth knowledge of hotel operations
Extreme attention to details and personalization
Superb and faultless export from Opera PMS
Onsite training when going live and onsite support (they do not leave before the system is perfectly up and running 100%, and all adjustments/fine-tuning have been completed.
Responsive support 24/7
Easy to amend directly by hotel staff
Perfectly interfaced with Opera PMS
Direct contact between PMS and RIMS staff for the technical pre-set-up
何が嫌いですか、または改善できると思いますか？
Once the setup is over, the system works perfectly like a swiss clock. From the hotel side, I do not see how it could be improved. Since its implementation, it has always functioned perfectly. RIMS is probably the best system money can buy.
