何が一番好きですか？
Since it's initial introduction at my property, we have been able to collectively solve guest issues and communicate better among all departments. Their platform allows for ease of operation, and looks similar to that of Facebook, so makes it more fun for my associates to navigate. You can use the # symbol to track redundancies, tag team members, and quickly put to rest any issues to avoid any future guest incidents. My team loves it, I love it, and plan on continuing to use this tool for some time as IT WORKS!
何が嫌いですか、または改善できると思いますか？
They do have a mobile app which is great, but it does need a lot of help. Accessing the platform on a computer desktop is the best option, but mostly the app needs to become more user friendly along with ease of access and functionality
