何が一番好きですか?
Our management company required us to start using HotSOS so it was pretty much forced on us. That said, after the initial training, testing of the product and initial programming/customization its already been well received and is a very helpful tool for us to manage our operations.
何が嫌いですか、または改善できると思いますか?
While I'm pretty new to the software and need some more time for a full evaluation, I don't have anything negative that I've found yet. The one thing I would say is that the onboarding/ implementation process is lengthy and cumbersome so that would be one area to improve on.