何が一番好きですか?
This product is easy to learn and use.
There is a vast improvement in communication between our departments.
The use of assigning tasks to entire departments sets this software apart from others in the industry.
何が嫌いですか、または改善できると思いますか?
Incorporating it with franchise specific standards would be a plus.
Customization would make it better.
Definitely could use better searching and reporting.