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Review of Medallia

10
Survey guests and catch bad reviews before they hit the web
Front Office Supervisor from 200 to 499 ルーム Branded Hotels in Oakland (United States)
検証済み
9 年前
レビューした製品
ゲスト調査ソフトウェア
何が一番好きですか？
It’s a good program that allows guests to survey their stay prior to going to Trip Advisor or another review site. Because of this, it allows you to solve whatever problem the guest experienced before they make it known to the public.
何が嫌いですか、または改善できると思いますか？
Some of the templates are antiquated and could use an update. Also, although it keeps track of guest satisfaction, it is very difficult to discern how it comes to those numbers and can sometimes feel like a black box.
5.0
優秀な
使いやすさ
4.0/5
顧客サポート
4.0/5
ROI
0.0/5
実装
5.0/5

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