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Review of Service Metrics Group

10
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from 75-99 ルーム Boutique Hotels in Seattle (United States)
検証済み
8 年前
レビューした製品
ゲスト調査ソフトウェア
何が一番好きですか？
Working with Service Metrics Group has transformed the level of service my company can offer. The reporting they offer is thorough and can be quite detailed or high level, depending on the project and our preference. Their platform has around the clock support which is critical for us.
何が嫌いですか、または改善できると思いますか？
Service Metrics Group charges an extra fee to pay by credit card, but it's not a deal breaker for us.
5.0
優秀な
使いやすさ
5.0/5
顧客サポート
5.0/5
ROI
5.0/5
実装
5.0/5

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