Riya g. from roommaster replied
Thank you for highlighting your experience with our modern, up-to-date PMS. We’re glad to hear that the depth of features has made a positive impact.
We appreciate your feedback on the onboarding process. While support through tickets ensures accurate tracking and faster follow-up, we understand that it can sometimes feel slow. We’re actively refining our onboarding flow and support touchpoints to make communication smoother and more efficient.
Thank you for sharing your thoughts, they help us continue improving the experience for every hotel.