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Review of Amadeus

10
HotSOS dramatically improved response times to guest issues
General Manager
検証済み
9 年前
レビューした製品
スタッフ間のコラボレーションツール
何が一番好きですか？
Overall I'm really happy with HotSOS. For someone new considering it there are 3 key benefits that we've seen that make it a really worthwhile investment and helpful tool for us: 1) Quicker communication - reduced response time to guest issues. 2) Transparency - easy to get snapshots of what is happening at any given moment. 3) Ease of reporting - enter on phone, attach pictures of issue, real time feedback."
何が嫌いですか、または改善できると思いますか？
The implementation process was quite drawn out. Scheduling support and training was also somewhat painful.
5.0
優秀な
使いやすさ
4.0/5
顧客サポート
4.0/5
ROI
5.0/5
実装
4.0/5

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