How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility

HR & STAFFING

When rising costs and flat revenue compressed margins across its portfolio, Singh Realty LLC shifted from monthly reporting to daily labor and financial visibility, saving more than $10,000 per month in the process.

Why it matters: Most operators know costs are climbing. The problem is finding out too late to do anything about it. Singh Realty's results show what becomes possible when labor and financial data are connected and reviewed every day, not at month-end.

Hotel Effectiveness gave Singh Realty daily visibility into scheduled versus actual labor hours across every property, by role and by day, so corporate and property teams could identify overages and act before the financial impact accumulated.

Top 3 Core Objectives: Singh Realty needed to move from delayed, periodic reporting to real-time labor and financial control, giving corporate and property teams the visibility to manage costs proactively across a growing portfolio.

Monitor labor costs daily: Replace lagging payroll and month-end reports with a daily view of labor performance at the property level, enabling managers to identify and correct overages in real time.
Connecting labor to financials: Align labor data with portfolio-wide financial reporting so leadership could understand how staffing decisions were affecting margins as they happened, not after the fact.
From reactive to proactive: Build a consistent operating rhythm where cost issues are identified and resolved quickly, rather than discovered late and addressed after financial impact had already occurred.

"Labor is such a fast-moving category, so looking at performance after a month doesn't work. We monitor labor costs every day, for every property. I get a report, and our team works directly with the GMs to act on it."

Andy Aulakh

Chief Business Development Officer

Innovators Mentioned

Actabl

Andy Aulakh

Chief Business Development Officer

Onvo

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👍 Chief Business Development Officer Andy Aulakh said that Daily labor monitoring changed how Singh Realty's team operates, turning performance data into same-day action across every property.:

"Labor is such a fast-moving category, so looking at performance after a month doesn't work. We monitor labor costs every day, for every property. I get a report, and our team works directly with the GMs to act on it."

⚖️ The selection process: During their research process, Andy Aulakh evaluated Actabl's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Actabl was the best fit solution:

Chief Business Development Officer Andy Aulakh said, about their decision: "Savings after implementing Hotel Effectiveness alongside daily labor monitoring exceed $10,000 per month."

📈 The results: By combining daily labor monitoring with connected financial visibility, Singh Realty built a proactive operating model that reduced cost overruns, accelerated problem resolution, and delivered savings exceeding $10,000 per month.

Savings after implementing Hotel Effectiveness alongside daily labor monitoring exceed $10,000 per month.
Labor shifted from a lagging metric reviewed after the fact to an active daily management priority, with corporate and property teams working together each day to act on performance data.
Root cause analysis became a standard part of operations. When one property showed unusually high utility costs, the issue was quickly traced to a thermostat configuration and corrected the same day.

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