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Mastering Hotel Sales with Ease: The Ivy Hotel's Journey

Verified case study Hotel Tech Report has reached out to hoteliers at The Ivy Hotel to verify this case study.
Case study header image
See how Allison at The IVY Hotel Chicago mastered event sales using Event Temple’s intuitive platform.
Why it matters: This case study highlights the significant impact of user-friendly, customizable software on efficiently managing events in the high-demand hospitality industry.

  • Event Temple is the most user-friendly and scalable sales and catering solution in it's category offering pre-set sales and organizational tools for all your events and group bookings.

Top 3 Core Objectives: The Ivy Hotel required an intuitive and customizable sales platform with a user-friendly interface to simplify training, streamline operations, and enhance productivity.

  • Intuitive event sales platform: They were looking to simplify training through an easy-to-navigate interface, enabling staff to efficiently manage all their events and spaces.

  • High customizability: They were looking to make personalized adjustments to the platform to meet diverse preferences and specific operational needs for the Hotel.

  • Efficient task management: They needed a user-friendly interface, promoting enhanced productivity with pre-set tools for consistent client communication and organizational needs.

Event Temple

Hotel and Venue CRM For Sales & Catering - Book More Deals Faster With Us

4.9 258 REVIEWS

Innovators Mentioned

The Ivy Hotel
Event Temple
A.
Allison .
Hotel Tech Report reached out to Allison . who verified this case study.

Sales Manager

The Ivy Hotel

"I started this role not really having any sales experience; Event Temple was the best platform to help me figure out how to move in this role. It's flexibility allowed me to easily customize everything to match my style, making the process more efficient and effective"

Allison .

Sales Manager

👍 Sales Manager Allison . said that Event Temple's adaptability enhanced my sales role.:

  • "I started this role not really having any sales experience; Event Temple was the best platform to help me figure out how to move in this role. It's flexibility allowed me to easily customize everything to match my style, making the process more efficient and effective"

⚖️ The selection process: During their research process, Allison . evaluated Event Temple's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Event Temple was the best fit solution:

  • Sales Manager Allison . said, about their decision: "With pre-set tools Event Temple had to offer, it saved time and ensured a consistent approach to client interactions, while its user-friendly interface enabled me to quickly implement changes and stay organized."

📈 The results: Improved task management and service quality, consistently delivering top-tier, customized services to fit personal approaches.

  • Improved Task Management & Service Quality

  • Became More Consistent In Delivery of Top-Tier Service to Customers

  • Enabled High Degree of Customization To Fit Personal Approach

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