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Why PCH Hotels Migrated Their Back Office to Aptech's Enterprise Hospitality Accounting Software
Verified case study
Hotel Tech Report has reached out to hoteliers at PCH Hotels to verify this case study.
PCH has been a customer of Aptech for more than 20 years. They learned their existing Aptech back-office accounting was being phased out. This gave them the opportunity to evaluate other accounting solutions, as this was a big decision for their finance group.
Why it matters:
After the due diligence of taking a close look at Aptech's competitors, PCH found there is no better accounting solution than Aptech's PVNG.
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PVNG provides Accounts Payable, Accounts Receivable, General Leger, Statistics, Financials, and Bank Reconciliation with easy browser navigation.
Top 3 Core Objectives:
PCH was to find the best accounting solution to suit the needs of the Corporate Finance Team.
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Hospitality Specific Accounting Software: Aptech's products and services are specific to the hotel industry. They have been in business for more than 50 years.
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Responsive Support Team: The support team is there when they are needed. They understand the industry so they are able to provide solutions quickly and easily.
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Long Term Partnership: Working with a company that wants to be a long time partner and is committed to the success of their customers.
"We performed due diligence and took a close look at the many accounting solutions on the market. We decided to stay with Aptech because their company's values and culture aligns very closely with ours at PCH." "They are reliable and honest people to work with."
Kristen Chastang
Director of Finance
Innovators Mentioned
PCH Hotels
Aptech
Kristen Chastang
Hotel Tech Report reached out to Kristen Chastang who verified this case study.
Director of Finance
PCH Hotels
👍 Director of Finance
Kristen Chastang
said that Aptech's customer's are very loyal and remain partners for many years.:
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"We performed due diligence and took a close look at the many accounting solutions on the market. We decided to stay with Aptech because their company's values and culture aligns very closely with ours at PCH." "They are reliable and honest people to work with."
⚖️ The selection process:
During their research process, Kristen Chastang
evaluated Aptech's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Aptech was the best fit solution:
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Director of Finance Kristen Chastang said, about their decision: "Not all companies that provide accounting software understand the hospitality business the way that Aptech does. Because they develop solutions that are hotel specific, they get our lingo, and their support team can answer questions immediately."
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The results:
PCH Hotels & Resorts decided to continue their partnership with Aptech.
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PCH migrated from their existing Aptech back office software to PVNG, Aptech's Hospitality Enterprise Accounting Software.
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PCH no longer needs to connect to their company network to process their accounting. The software is a hosted solution so it can be accessed anywhere with an internet connection.
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Many features have been enhanced with PVNG to streamline processes and promote efficiencies.
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