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Cloudbeds combines core property management, distribution, guest management, digital marketing capabilities, and an Open API in one ecosystem, allowing Aura to connect its own housekeeping, guest communication, online check-in, and smart lock applications while keeping operations centralized.
Scale without complexity: With six properties added within months and more planned, Aura needed a system that could support continued portfolio growth without creating a fragmented tech stack across each hotel.
Build custom technology: Aura wanted to develop applications tailored to its operating model rather than being restricted by a traditional PMS. An open API was essential for connecting proprietary tools with a reliable hospitality platform.
Create one connected ecosystem: The founders wanted to minimize the number of separate applications required to run their properties. They needed one central platform for core operations, distribution, guest management, and future capabilities.
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