Case Study

How Czech Inn Hotels Streamlined Operations Across 19 Properties with HotelTime Solutions?

Veronika zarubova

HOTELTIME · 9月 27, 2024

Czech Inn Hotels, one of the largest hotel chains in the Czech Republic, has partnered with HotelTime Solutions since 2004 to streamline operations across its 26 hotels. With almost 3,000 rooms under management, the collaboration has supported the chain’s growth and enhanced operational efficiency.

Why it matters: By leveraging HotelTime’s cloud-based property management systems (PMS) and a suite of integrated tools, Czech Inn Hotels has significantly improved its ability to manage multiple properties from a central location.

The platform allows the hotel group to automate key functions, from housekeeping to payments, ensuring smoother operations and better guest experiences.

Top 3 Core Objectives: To streamline multi-property management and improve operational efficiency.

Optimize operations: By implementing HotelTime’s PMS, Czech Inn Hotels aimed to simplify the management of nearly 3,000 rooms across 19 hotels.
Enhance automation: The integration of automated payment systems, online check-ins, and other features aimed to reduce manual labor and operational costs.
Improve guest experience: With tools like QR ordering and check-in/out services, Czech Inn Hotels sought to elevate the guest experience and improve satisfaction.

"CZECH INN HOTELS and HotelTime Solutions are growing and cooperating together since the very beginning. The successful development of the HotelTime cloud platform allows us to easily manage operations not only at individual hotels, but also conveniently from our headquarters. We look forward to growing more hotels with the HotelTime platform in the Czech Republic and abroad."

Jaroslav Svoboda

Owner

👍 Owner Jaroslav Svoboda said that CZECH INN HOTELS has been successfully using the HotelTime cloud platform since the beginning to streamline hotel operations and anticipates further expansion with the platform domestically and internationally.:

"CZECH INN HOTELS and HotelTime Solutions are growing and cooperating together since the very beginning. The successful development of the HotelTime cloud platform allows us to easily manage operations not only at individual hotels, but also conveniently from our headquarters. We look forward to growing more hotels with the HotelTime platform in the Czech Republic and abroad."

⚖️ The selection process: During their research process, Jaroslav Svoboda evaluated HOTELTIME's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that HOTELTIME was the best fit solution:

Owner Jaroslav Svoboda said, about their decision: "-"

📈 The results: HotelTime Solutions helped Czech Inn Hotels achieve significant operational improvements across its properties, enhancing both management and guest satisfaction.

Centralized control of 19 hotels from headquarters, allowing streamlined management of 2,778 rooms.
The introduction of automated systems, including the Vento ePOS terminals and Adyen payment integration, has drastically reduced manual tasks.
The guest experience has been upgraded through features like online check-ins and QR ordering, improving convenience and service quality.