Mangia’s Resorts and Clubs consistently exceeds revenue goals with Duetto

REVENUE MANAGEMENT

Mangia’s Resorts and Clubs is an Italian hotel group with a stunning collection of luxury resorts and clubs in Sicily and Sardinia.

Why it matters: Before introducing Duetto, the team’s revenue setup had been managed through a mix of lengthy manual processes – a system which struggled with the volatile demand periods the team was experiencing.

They sought a solution to streamline operations and leverage data-driven insights, and Duetto was the perfect fit.

Top 3 Core Objectives: The team aimed to improve forecasting accuracy, optimize rate strategies through automation, and streamline workflows to enhance strategic focus.

Improve forecasting accuracy: Optimize occupancy rates and maximize revenue through accurate demand forecasting.
Optimize rate strategies: Maximize revenue capture through real-time rate adjustments and accurate data.
Increase operational efficiency: Streamline workflows by automating repetitive tasks to free up time for strategic initiatives.

Innovators Mentioned

Mangia’s Resorts and Clubs

Duetto

Nino Tropea

Director of Revenue

Mangia’s Resorts and Clubs

"One of our accomplishments has been consistently exceeded our revenue targets."

Nino Tropea

Director of Revenue

👍 Director of Revenue Nino Tropea said that The team reports consistently surpassing revenue goals after implementing Duetto.:

"One of our accomplishments has been consistently exceeded our revenue targets."

⚖️ The selection process: During their research process, Nino Tropea evaluated Duetto's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Duetto was the best fit solution:

Director of Revenue Nino Tropea said, about their decision: "It’s essential to choose a partner who’s committed to continuous improvement and offers reliable support, like Duetto, will make a significant difference in achieving your revenue goals."

📈 The results: The hotel group introduced dynamic pricing strategies, streamlined operations, and achieved consistent revenue growth.

Achieved more dynamic revenue strategy: Real-time price adjustments based on accurate forecasts have allowed Mangia’s to react quickly to market fluctuations to maximize their profitability.
Streamlined operations: Automation has freed up the team to focus more on strategy.
Consistently exceeded targets: The group have surpassed their revenue goals. After onboarding Duetto they've achieved a 3.29% average increase of occupancy rates with a 9.00% increase in October (YoY), and an average ADR increase of 4.70%.

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