Case Study

Long N Joy serviced apartment boosts short and long term bookings with Little Hotelier

Zidane Doshi

Little Hotelier · 10月 22, 2024

Long N Joy is a serviced apartment in Koh Samui, located on the beach side of Chaweng Beach near Koh Samui Airport. With close proximity to restaurants and the Central Festival Department Store, it offers 20 rooms with a shared swimming pool and complete facilities for tourists who wish to stay for a long period of time. This includes microwave ovens, refrigerators, wardrobes, cooking equipment and more. We spoke to Ms. Maneerat Wiriyarat, the owner of Long N Joy Samui Apartment Service, about the history of the business and the beginnings of using Little Hotelier technology to manage the property.

Why it matters: For serviced apartments like Long N Joy, using a channel manager is crucial to help the accommodation to distribute rooms for sale on multiple channels.

We were searching for a system to help manage everything, and we came across Little Hotelier, an all-inclusive solution.

Top 3 Core Objectives: Long N Joy aims to have a Channel Manager and Booking Engine that can help the property control everything in one place.

Increase exposure in Europe: Connect to OTAs such as booking.com, Agoda, Airbnb to win new customers across Europe with Channel Manager.
Boost direct bookings: Accepting old customers through Little Hotelier Booking Engine in order to reduce commission and maximise income.
Easy room rate management: Adjust room prices easily according to occasion.

"We can easily play with the room prices according to the occasion with Little Hotelier to ensure that we receive the highest income.This kind of pricing strategy helps the property maintain a balanced occupancy throughout the year."

Maneerat Wiriyarat

Owner

👍 Owner Maneerat Wiriyarat said that Securing both long-term and short-term bookings at the best prices:

"We can easily play with the room prices according to the occasion with Little Hotelier to ensure that we receive the highest income.This kind of pricing strategy helps the property maintain a balanced occupancy throughout the year."

⚖️ The selection process: During their research process, Maneerat Wiriyarat evaluated Little Hotelier's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Little Hotelier was the best fit solution:

Owner Maneerat Wiriyarat said, about their decision: "I highly recommend property owners to try Little Hotelier and they will know that it’s really good!"

📈 The results: The integration of Little Hotelier’s channel manager and booking engine helped the property control everything in one place.

"After using Little Hotelier, we saw an increase in bookings compared to never using the system. Especially during the high season from November to February when all 20 rooms are full,” said Ms. Maneerat.
We use Little Hotelier’s channel manager to sell our rooms through OTAs such as Booking.com, Agoda, Airbnb and more to increase exposure to a wide range of travellers and win new customers. Especially tourists from Europe and Russia.
Increased in direct bookings and maximised income.