毎週のニュースレター「Hotel Tech Insider」を購読する
Accor、Marriott、Viceroy、Shangri-La、Rosewood、Expedia、AirBnB などのトップ ブランドの 100,000 人のエグゼクティブに加わり、最新のイノベーションと洞察を週に 1 回メールで受け取りましょう。
オペレーション
Operations で人気
人気の検索
注目アプリ
収益管理
Revenue Management で人気
人気の検索
注目アプリ
マーケティング
Marketing で人気
人気の検索
注目アプリ
ゲストエクスペリエンス
Guest Experience で人気
人気の検索
注目アプリ
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
REVENUE MANAGEMENT
Tiu Oasis Lombok’s direct bookings soar 35% thanks to Little Hotelier
Verified case study
Hotel Tech Report has reached out to hoteliers at Tiu Oasis to verify this case study.
Tiu Oasis is located in Kuta, Lombok. This idyllic property is located less than 13 km from Lombok International Airport and only a 19-minute walk from Kuta Beach.
Tiu Oasis prioritises design and architectural elements to ensure guest comfort. The resort upholds a semi-private concept and has five room units which are divided into two types, luxury bungalows and private villas.
When it first opened its doors, Tiu Oasis relied heavily on manual methods to get things done behind the scenes.
Why it matters:
Zarkasi Muhamad, Manager of Tiu Oasis Lombok, said that his property was hampered by a number of operational problems as a result of manual processes. The issues that arose due to manual work also expanded to connectivity with online travel agents (OTA).
-
“We had to monitor the OTAs one by one, which was difficult,” Zarkasi continued. “Everything had to be done manually.” Tiu Oasis was able to finally abandon manual work after investing in Little Hotelier’s property management software.
Top 3 Core Objectives:
Tiu Oasis is looking for a solution to help them switch from manual work to automation in managing and distributing their property.
-
Avoiding manual input: Prior to using any solutions, Tiu Oasis needs to manually update everything from the channel distribution to reporting. They’re looking for a platform to make their work easier.
"It’s extremely simple and we can manage it from our mobile phone too via the app. When I’m at home, I can easily monitor things from my phone. We can also link the channel manager. Regarding [room] availability, it is also set automatically, so when a booking comes in, we don’t have to manually input it."
ZARKASI zarkasi
Property Manager
Innovators Mentioned
Tiu Oasis
Little Hotelier
ZZ
ZARKASI zarkasi
Hotel Tech Report reached out to ZARKASI zarkasi who verified this case study.
Property Manager
Tiu Oasis
Featured success stories for you
👍 Property Manager
ZARKASI zarkasi
said that Little Hotelier mobile app is simple and allows Tiu Oasis to manage the online distribution automatically.:
-
"It’s extremely simple and we can manage it from our mobile phone too via the app. When I’m at home, I can easily monitor things from my phone. We can also link the channel manager. Regarding [room] availability, it is also set automatically, so when a booking comes in, we don’t have to manually input it."
⚖️ The selection process:
During their research process, ZARKASI zarkasi
evaluated Little Hotelier's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Little Hotelier was the best fit solution:
-
Property Manager ZARKASI zarkasi said, about their decision: "Direct bookings increased around 35% after using Little Hotelier. This is because it is possible for guests to make payments directly when booking a room from our website."
📈
The results:
Tiu Oasis experiences an increase in direct bookings, able to manage the property from anywhere, and encounter easy reporting.
-
Direct bookings increased around 35% after using Little Hotelier.
-
Possible to manage the property from anywhere through the mobile app.
-
Monthly reports became much simpler to manage.
You may also enjoy
