Case Study

Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia

Divya Bhatia

RateGain · 12月 11, 2024

Huinid Hoteles, a prominent hospitality chain, partnered with RateGain to optimize its distribution strategies, focusing on last-minute bookings and improving operational efficiency. With RateGain’s advanced technology, Huinid Hoteles managed over 20.2 million ARI updates in the last year and significantly boosted its online travel agent (OTA) revenue.

Why it matters: In a highly competitive market, responding quickly to changing demand is critical, especially with the rise of last-minute bookings. Huinid Hoteles’ ability to process real-time data at scale, combined with RateGain’s technology, ensured they could capitalize on this growing trend and secure more reservations during low seasons.

Huinid Hoteles relies on OTAs for 40% of their business, with Expedia driving a significant portion of revenue during the low season.

Top 3 Core Objectives: To improve the processing speed of ARI updates, enabling Huinid Hoteles to respond quickly to market changes and last-minute booking opportunities. To grow the revenue generated from OTAs, especially Expedia, which accounts for a large portion of bookings during the low season.

Optimize Real-Time Distribution: Ensure fast and accurate processing of ARI updates to meet the demands of last-minute bookings.
Increase OTA Revenue: Enhance revenue generation from key OTAs, particularly Expedia, by improving distribution efficiency.
Maximize Performance: Boost reservations and revenue even during slower periods by capitalizing on Expedia as a primary channel.

"RateGain enabled us to tap into markets like China, which was previously challenging. Integration with RateGain PMS and channel distribution expanded our reach"

Daina Smud

Commercial Manager, Huinid Hotels

👍 Commercial Manager, Huinid Hotels Daina Smud said that Partnering with RateGain has transformed Huinid Hoteles’ distribution strategy:

"RateGain enabled us to tap into markets like China, which was previously challenging. Integration with RateGain PMS and channel distribution expanded our reach"

⚖️ The selection process: During their research process, Daina Smud evaluated RateGain's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RateGain was the best fit solution:

Commercial Manager, Huinid Hotels Daina Smud said, about their decision: "Our visibility across multiple OTAs and B2B channels, especially with Expedia, has soared, leading to a notable increase in bookings and revenue. RateGain's platform is user-friendly, and their support team is incredibly responsive. This partnership has been a game-changer for Huinid Hotels"

📈 The results: Huinid Hoteles achieved significant improvements in distribution efficiency and revenue generation through its collaboration with RateGain.

RateGain processed over 20.2 million ARI updates for Huinid Hoteles, with 79% of the data processed in under two minutes, supporting last-minute booking demands.
Huinid Hoteles secured over 5,600 reservations through Expedia since 2022, contributing substantially to their low-season revenue.
Around 40% of Huinid Hoteles' business comes from OTAs, ensuring continued revenue growth even during slower periods.