How 9 Hotels Generated an Average of 22% More Revenue with RPG

REVENUE MANAGEMENT

I am Peter Ritsch, Sales Manager of b_smart selection. b_smart selection operates various accommodation facilities with self-check-in in the Principality of Liechtenstein and in Switzerland. The b_smart concept focuses on the automation and digitalisation of overnight accommodation. Thus, a conventional reception desk is dispensed with in all establishments. Guests can check in independently 24 hours a day at the self-check-in. If they have a problem, we are available by phone around the clock. Our heart and thus also the hub of guest communication is b_smart services, our virtual reception. This is where all enquiries, bookings, complaints, etc. come in and are processed as quickly as possible. b_smart services also offers these services for external self-check-in operations. Our customers benefit from many years of know-how with self-check-in operations and can, among other things, improve the guest experience by being available around the clock and optimise costs through our cooperation.

Why it matters: "The goal must be to sell the right room, at the right price, to the right guest."

Thanks to RoomPriceGenie, we can adjust our prices in a simple and automated way. Without software support, it has become too complex for us to keep track of our locations. RoomPriceGenie is an efficient solution for us.

Top 3 Core Objectives: We needed a solution that gives us more time for other important tasks, is simple and clear and is also very suitable for small businesses.

More time: We need more time for other important tasks

Innovators Mentioned

b_smart motel Basel

RoomPriceGenie

Peter Ritsch

Sales Manager

b_smart motel Basel

"The goal is to sell the right room, at the right price, to the right guest."

Peter Ritsch

Sales Manager

👍 Sales Manager Peter Ritsch said that The b_smart selection mainly includes locations in B-locations, where it is difficult to successfully operate a classic hotel. We see that yielding is also becoming more and more important in such locations that are not in cities or typical tourist destinations and have few competitors.:

"The goal is to sell the right room, at the right price, to the right guest."

⚖️ The selection process: During their research process, Peter Ritsch also researched RateBoard GmbH, IDeaS, Atomize, and ultimately decided RoomPriceGenie was the best fit for them.

Sales Manager Peter Ritsch said, about their decision: "With the different websites, it would be impossible for us to have all prices live under control. RoomPriceGenie takes a lot of work off our hands and we only have to make selective adjustments."

📈 The results: RoomPriceGenie gives me more time for other important tasks, is simple and clear and is also very suitable for small businesses.

We save a lot of time
We can simply run revenue mangement and have control
More revenue

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