Case Study

Chamberlin Inn in the USA saw a 10% increase in RevPAR within four months of using RoomPriceGenie

Ewa

RoomPriceGenie · 10月 25, 2024

Located in the heart of Cody, Wyoming, the historic Chamberlin Inn is renowned for providing the finest accommodations in Cody. Before implementing RoomPriceGenie, the Chamberlin Inn manually adjusted its rates. Although other properties in the group used revenue management consultants, the costs were prohibitive for the Chamberlin Inn.

Why it matters: Managing rates at a smaller, seasonal property was challenging due to the rapid changes in market conditions. Being unable to respond quickly enough to last-minute changes in demand led to missed opportunities.

RoomPriceGenie helped Chamberlin Inn catch large booking increases before they lost the ability to protect the remaining inventory. Most importantly, it gave them peace of mind and allowed them to run a more profitable business while giving them more time to tailor a unique experience for their guests.

Top 3 Core Objectives: Finding an affordable solution that still gives them direct control but automates enough to protect their business from rapid changes.

100% control over prices: Having unique settings allows them to adjust the strategy automatically during peak season and apply a different approach for low season.
Maximize revenue opportunities: They used to miss out on booking surges on specific dates and were not adjusting prices on time.
Save time: They wanted more time to do what they enjoy the most about hospitality: tailoring unique experiences for their guests.

"Setting base and peak rates gives us a huge sense of relief. Knowing that rates will never arrive below a threshold allows us to sleep much better at night!"

Mariah Dailey

Co-Owner

👍 Co-Owner Mariah Dailey said that RoomPriceGenie gave the Chamberlin Inn owners a piece of mind:

"Setting base and peak rates gives us a huge sense of relief. Knowing that rates will never arrive below a threshold allows us to sleep much better at night!"

⚖️ The selection process: During their research process, Mariah Dailey evaluated RoomPriceGenie's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RoomPriceGenie was the best fit solution:

Co-Owner Mariah Dailey said, about their decision: "Finding a solution like RoomPriceGenie as an affordable solution that still gives us direct control but automates enough to protect our business from rapid changes. We assumed there was no solution that was affordable to small/independent properties, so would have continued manually committing time and energy to revenue management and manual adjustments. RoomPriceGenie reached out to me directly via email, and I saw the utility of the demo and the responsiveness of the RPG team, which convinced me that the system might be a valuable asset to our hotel."

📈 The results: Within a few months of using RoomPriceGenie, the Chamberlin Inn saw a 10% increase in RevPAR. The solution helped them save time and gave the Chamberlin Inn owners a piece of mind.

RevPar increased by 10%
Catching the significant increases in bookings before they lose the ability to protect the remaining inventory.
Peace of mind, allowing them to run a more profitable business while giving more time to tailor unique experiences for their guests.