Incert vs. Plusgrade:
Welke past bij u?

The Decision

Choosing between Incert eTourismus GmbH & Co KG and Plusgrade hinges on your hotel’s specific needs for upselling and ancillary revenue. Incert offers a tailored voucher and online sales platform, focusing on flexible sales solutions, while Plusgrade emphasizes automated upselling, targeted offers, and extensive integrations. Both aim to boost revenue but approach this goal differently—are you prioritizing custom online sales or automated guest upgrades?

Incert’s platform is designed for hotels seeking bespoke, scalable online sales tools, particularly through vouchers and ancillary products. Conversely, Plusgrade is built around automated upselling, dynamic pricing, and guest segmentation to maximize ancillary revenue efficiently. Which aligns better with your revenue strategy?

Is Incert eTourismus GmbH & Co KG or Plusgrade Better for Hotels?

Incert shines with its focus on online voucher sales, ancillary merchandising, and flexible customization, making it ideal for hotels that want control over their online sales channels. Plusgrade excels at automated upselling, offering features like dynamic upgrade pricing, offer orchestration, and multi-channel delivery, which suit hotels aiming for automation and real-time guest targeting.

In terms of recent reviews, Plusgrade has received 29 reviews in the last six months, indicating a more active customer base and more current feedback. Incert’s reviews are fewer, with only 4 total, and just 1 in the last six months, reducing confidence in its recent performance data. Given this, Plusgrade’s broader recent feedback makes it the stronger option.

Incert eTourismus GmbH & Co KG vs Plusgrade: Which Should Your Hotel Choose?

If your hotel needs a customizable platform for online voucher sales, ancillary product merchandising, and flexible integrations, go with Incert. It’s especially suitable for boutique and family-run hotels, as well as resorts looking to expand digital sales without heavy automation.

If your goal is to automate upselling, maximize revenue through targeted offers, and streamline operations, Plusgrade is the better choice. Its extensive features, including guest segmentation, multi-channel delivery, and dynamic pricing, make it ideal for large hotels, resorts, and brands seeking operational efficiency and increased RevPAR.

Is Incert eTourismus GmbH & Co KG or Plusgrade Easier to Use?

Incert receives a perfect 5/5 Ease of Use rating based on its straightforward setup, self-explanatory backend, and flexible system variants that adapt to your experience level. Plusgrade, rated 4.75/5, also offers a user-friendly interface, with reviews highlighting its intuitive platform, quick onboarding, and minimal manual intervention.

Both platforms are praised for their ease of use, but Incert’s slightly higher rating and positive comments about flexible setup and support tips favor it. Edge: Incert.

Which Has Better Features: Incert eTourismus GmbH & Co KG or Plusgrade?

Incert offers four unique features: gift vouchers & prepaid experiences, ancillary product merchandising, automated fulfillment task routing, and digital acceptance & payment capture. Plusgrade adds six, including guest segmentation & targeting, multi-channel delivery, dynamic upgrade pricing, offer orchestration, data security certification, and A/B testing.

The broader feature set of Plusgrade, especially its dynamic pricing, multi-channel communication, and offer experimentation, gives it an edge for hotels prioritizing automation and advanced marketing tools. Edge: Plusgrade.

Which Has Better Customer Support: Incert eTourismus GmbH & Co KG or Plusgrade?

Incert’s reviews highlight a 5/5 customer support score, with comments like “support team is very responsive and helpful.” Plusgrade also scores highly at 4.79/5, with hoteliers appreciating their quick, effective assistance, citing a “great team” that is “easy to work with.”

Given the recent review volume, Plusgrade’s support experience appears more consistent and current, providing reassurance for hotels needing reliable, ongoing assistance. Edge: Incert, due to recent review volume and support ratings.

Which Has More Integrations: Incert eTourismus GmbH & Co KG or Plusgrade?

Incert integrates with 15 verified partners, including major hotel tech providers like Oracle Hospitality and Mews, with three shared partners. Plusgrade boasts 16 verified integrations, including popular channels such as SiteMinder, RMS, and WebHotelier, also sharing some partners.

While both platforms are well-connected, Plusgrade’s wider regional presence and slightly larger integration network make it more adaptable for hotels with complex tech stacks. Edge: Plusgrade.

Which Do Hoteliers Rate Higher: Incert eTourismus GmbH & Co KG or Plusgrade?

Incert has only 4 reviews, with no recent feedback, making it difficult to gauge current satisfaction. Plusgrade’s 29 reviews in the last six months, with a 5/5 rating overall, show a strong, recent positive reputation, especially among large resorts and brands.

Hotels that value recent feedback and high satisfaction ratings should favor Plusgrade, which consistently earns praise for revenue impact and ease of use. Edge: Plusgrade.

How Much Do Incert eTourismus GmbH & Co KG and Plusgrade Cost?

Incert does not publicly list pricing or offer trial information, implying a tailored quote based on your hotel’s needs. Plusgrade charges a base fee of $400, with no mention of ongoing monthly or setup costs.

For hotels seeking transparent pricing, Plusgrade’s flat fee simplifies budgeting. Incert’s custom pricing makes cost comparison more difficult but may offer flexibility for smaller hotels.

What Type of Hotel Should Use Incert eTourismus GmbH & Co KG?

• Hotels that want flexible online sales solutions, especially via vouchers and ancillary products.
• Hotels aiming to create custom-branded online shops with modular scalability.
• Resorts and boutique hotels seeking tailored, scalable sales platforms.
• Teams that prefer a solution integrated with marketing tools and automation.
• Not ideal if you require extensive automation, dynamic upselling, or multi-channel offer orchestration.

What Type of Hotel Should Use Plusgrade?

• Hotels seeking automated upselling and real-time offer management.
• Large resorts, branded hotels, and chains aiming for operational efficiency.
• Properties that want guest segmentation, multi-channel communication, and dynamic pricing.
• Teams focused on increasing revenue from upgrades, ancillary services, and tailored offers.
• Not ideal if your hotel needs a highly customizable online shop or voucher platform without automation.

The Bottom Line for Hotels: Incert or Plusgrade?

Incert provides a flexible, customizable platform ideal for hotels that want control over their online sales, vouchers, and ancillary merchandising. Its strengths lie in tailored solutions and strong support, but it’s limited in automation and recent feedback volume.

Plusgrade, with its extensive recent reviews, broad feature set, and automation focus, is better suited for larger hotels, resorts, and brands looking to maximize revenue with minimal manual effort. Its features like dynamic pricing and multi-channel delivery give it a decisive edge.

If your hotel prioritizes automation, real-time upsell, and extensive integrations, choose Plusgrade. If your focus is on flexible online sales, vouchers, and tailored merchandising, Incert remains a solid option, but with less recent activity and review volume, it’s less compelling today.