Myma.ai - AI Chatbot

4.7 (81 BEOORDELINGEN)

HT-score

78 van 100

Hotel Tech Score is een samengestelde ranglijst die bestaat uit belangrijke signalen zoals: gebruikerstevredenheid, aantal beoordelingen, recentheid van beoordelingen en door de leverancier ingediende informatie om kopers te helpen hun producten beter te begrijpen.
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Myma.ai - AI Chatbot

4.7 (81 BEOORDELINGEN)

Gerangschikt 5 (van 26) in Hotelchatbots

Introductie van Bob, de belangrijkste AI-chatbot die door hoteliers is getraind voor hoteliers

94% aanbevolen door 58 hotels

Myma.ai is populair in New Zealand and Australia.

Bell avatar Bell - Door AI aangedreven productanalist

Ik heb alle productrecensies, aanbevelingen van experts, functies, prijzen, integraties en meer van Myma.ai geanalyseerd om onderstaande samenvatting te maken.

Hotelier zeggen

Hoteliers like BookMeBob for its seamless integration and extensive upselling features. The tool significantly reduces call volumes and boosts direct bookings by providing 24/7 AI-driven customer support in multiple languages. Integration with PMS systems and other booking engines streamlines operations and elevates the customer experience. However, users suggest improvements in chatbot personalization and API integration for even better performance.

Lees hun beoordelingen

Automatisering

Gestroomlijnd

Hoteliers often find that Myma.ai's Hotel Chatbots product effectively automates tasks, enhancing workflow efficiency by reducing manual tasks and errors. They highlight the ease of use of its automation features, noting that the AI tools are intuitive and impactful in streamlining operations.

Director

11 maanden geleden

Geverifieerd

... Geweldige klantenondersteuning. Ge ...

Bekijk volledige recensie

Waarde

Gebalanceerd

Hoteliers often find Myma.ai's Hotel Chatbots product to deliver considerable value for money. They highlight that the software offers a strong return on investment, as the cost corresponds well with the extensive features and benefits it provides. Users appreciate the pricing clarity, noting that terms and potential fees are transparently communicated, which helps in budget planning. Comparatively, they acknowledge the advanced features of Myma.ai's offering which justifies the expense against other similar solutions in the market. Furthermore, many find the availability of free trials and demos exceptionally useful for assessing the product's suitability before committing, ensuring they make well-informed purchasing decisions.

Director

11 maanden geleden

Geverifieerd

... Geweldige chatbot en product. ...

Bekijk volledige recensie

Functionaliteit

Gebalanceerd

Hoteliers often praise Myma.ai’s Hotel Chatbots for its strong functionality. They highlight its ability to perform core tasks like booking and reporting efficiently, and find it to be a reliable tool with minimal issues regarding bugs or downtime. The software is noted for its scalability, indicating that it can grow alongside hotel businesses by supporting more users or properties. Hoteliers appreciate the automation of tasks such as billing and reporting, which are executed effectively. The customization of workflows and templates is also mentioned as beneficial, allowing them to adapt the software to their specific needs. Additionally, insights and reporting features are regarded as actionable and easy to interpret, which supports decision-making processes. The global features that accommodate multiple languages and currencies further enhance its functionality for a diverse range of users.

Director

11 maanden geleden

Geverifieerd

... Geweldige klantenondersteuning. Gedetailleerde installatie-ervaring en ondersteuning. Geweldige front-end g ...

Bekijk volledige recensie

Regional GM

11 maanden geleden

Geverifieerd

... Informatie is altijd actueel voor onze gasten ...

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Gebruikersinterface

Intuïtief

Hoteliers often highlight the ease of navigation in Myma.ai's Hotel Chatbots product, noting that the menus and features are straightforward to locate and utilize. They appreciate the modern and visually appealing design, which contributes to a positive user experience. The interface is responsive, ensuring quick access without lag, which is crucial for efficient operation. Clarity of information is also praised, with data and key details presented in a clear and concise manner, facilitating easy understanding. Furthermore, hoteliers find the usability intuitive for first-time users, reducing the need for extensive training. Mobile compatibility is another strong point, with the interface working effectively on mobile devices, allowing for flexibility and accessibility. However, there is limited feedback on customizability and accessibility features, indicating areas for potential improvement.

Director

11 maanden geleden

Geverifieerd

... Geweldige chatbot en product. ...

Bekijk volledige recensie

Regional GM

11 maanden geleden

Geverifieerd

... Er komt niets in je op, ze zijn altijd een stap voor! Ik heb erg genoten van de opzet met het team ...

Bekijk volledige recensie

Hoteliers vermelden het vaakst

Customer Interaction

Setup and Ease of Use

Customization

Machine Learning Improvement

24/7 Availability

Multilingual Support

Data Analytics and Reporting

API and External Integration

Upselling

PMS Integration

Populariteit per Segment

Grootte

28 | Groot (75-199 kamer)

22 | Medium (25-74 kamer)

10 | Klein (10-24 kamer)

19 | X-Groot (200+ kamer)

2 | X-Klein (1-9 kamer)

Land

35 | New Zealand

15 | Australia

6 | China

5 | United States of America

3 | United Kingdom

1 | France

1 | Philippines

1 | Egypt

1 | Hong Kong

1 | India

1 | Germany

1 | Indonesia

1 | Thailand

1 | Vietnam

Type

24 | Bed & Breakfast en herbergen

24 | Boetieks

29 | Merkhotels

23 | Hotels in het centrum

33 | Luchthaven-/conferentiehotels

16 | Verlengd verblijf en appartementen met hotelservice

4 | Hostels

14 | Beperkte service en budgethotels

30 | Luxehotels

6 | Motels

27 | Resorts

10 | Camperplaatsen en kampeerterreinen

4 | Vakantiehuizen en villa's

Regio

5 | Noord-Amerika

5 | Europa

12 | Azië-Pacific

50 | Oceanië

1 | Midden-Oosten

Categorie

81 | Hotelchatbots

1 | Upselling-software

Niet gevonden wat je zocht?

Functies

Berichten en communicatie

4/5 features

Realtime vertalingen
Chatbot

Bespaar tijd: automatiseer antwoorden op veelgestelde vragen
Price Comparison

Display the price comparison range of direct bookings against OTAs.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.

Boekingen & Reserveringen

4/5 features

Kamertype Suggesties & Prijs Check
Live voorraadbeschikbaarheid
Lead qualification

Understand the travelers better and identify the potential customers that can generate higher revenue.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Booking Recovery Campaigns

Trigger messages when travelers show an interest in the booking request but the booking is not performed.

Berichtenkanalen

4/5 features

Integratie van boekingsengine
Whatsapp-integratie
Facebook Messenger-integratie
Applicatie voor de mobiele telefoon

Werkstroomautomatisering

4/5 features

Geautomatiseerde berichten op basis van PMS-gegevens
Bericht routering
Geautomatiseerde antwoorden
Chatbot

Bespaar tijd: automatiseer antwoorden op veelgestelde vragen
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.

Conciërgediensten

4/5 features

Maps-integratie

Voor verblijf

4/5 features

Direct Booking AI agent

An artificially intelligent virtual assistant that guides guests through the booking request to increase the conversion rate.
Booking Recovery Campaigns

Trigger messages when travellers show an interest in the booking request but the booking is not performed.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Lead qualification

Understand the travellers better and identify the potential customers that can generate higher revenue.
OTA Price Comparison

Display the price comparison range of direct bookings against OTAs.
Customizable Interface

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

In-verblijf en na verblijf

4/5 features

Digital Check-in

Offer pre-check-in forms to the upcoming guests and minimize the time at the reception.
Room Upgrades Campaigns

Communicate personalized room upgrade opportunities during the pre-arrival phase.
Upselling Campaigns

Send automated messages to communicate personalized upselling campaigns.
Automated Workflows

Automate workflows that are triggered throughout the guest stay.
Custom Routing and Escalations

Configure to whom specific requests must be escalated or redirected when required.
Pre-programmed Guest Notifications

Create automatic notifications and digitalize repetitive administrative tasks.
Guest Reviews Campaigns

Trigger recommendation campaigns to improve the hotel’s reputation on platforms like TripAdvisor or Google My Business.
Retention Campaigns

Create specific campaigns for past guests offering special deals, boosting the hotel’s loyalty program.

Backoffice

4/5 features

Unified Omni-channel Inbox

Access messages originating from various channels in this one-stop solution.
Status Tabs in Inbox Navigation

Jump straight to messages that need your attention and keep a clear overview.
Assigning Agents

Manage and distribute tasks across your team with one click.
Canned Responses

Save time answering the most frequently asked questions with pre-filled responses.
User profile customizations

Add tags and notes to user profiles for segmentation and personalization.
Multi Property Management

Allow the control of multiple hotels from the same chain/group within the same account
Customizable Working Hours

Define when the interaction are 100% handled by the chatbot or when an human agent can take over
Unlimited Users

No limitations in terms of the number of human agents using the solution to manage tickets
Interface personalization

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

Kunstmatige intelligentie

4/5 features

Sentiment Analysis

A technique used to determine whether data is positive, negative or neutral
Self-Learning NLP

Self-supervised learning for unlabeled data, removing the need for manually labelling
Syntax & Semantic Analysis

Understand the intent that is being requested by the user
Behavioral Analysis

Analyse Big Data to create clusters and segments based on user patterns
Customer Profiling

Build comprehensive profiles of customers using AI techniques
Prediction & Forecasting

Use Machine Learning models to predict business variables as sales, risks or trends

Beschikbare add-ons en modules

Samenvatting van beoordelingen van Myma.ai

4.7

Uitstekend

81 beoordelingen

Ease of Use

4.7/5

Klantenservice

4.8/5

ROI

4.6/5

Implementatie

4.6/5

Aanbevolen voor

Hotelchatbots Gerangschikt #5 van 26

Upselling-software Gerangschikt #25 van 63

Prijzen van Myma.ai

Onder het gemiddelde

Dit product is lager geprijsd dan het gemiddelde product in de categorie, wat meestal aangeeft dat het een budget product is met minder functies, ontworpen voor kleinere eigendommen en eenvoudigere gebruiksscenario's.

Ontvang direct een prijsschatting

Voer het aantal kamers in om direct een prijsschatting voor uw accommodatie te krijgen

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Genereer meer directe boekingen via uw website.

Visie bovenkant Myma.ai alternatieven

Wil je weten of? Myma.ai past het beste bij uw hotel?

Vertel ons over de locatie van uw hotel, het aantal kamers, integraties en vereisten en we sturen u een gratis aangepaste lijst met aanbevolen leveranciers.

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Myma.ai-integraties

Bedrijf	Functionaliteit
SiteMinder 92% aanbevolen door 2314 hotels	Kanaalbeheerders
Cloudbeds 90% aanbevolen door 1680 hotels	Vastgoedbeheersystemen
Oracle Hospitality 91% aanbevolen door 581 hotels	Vastgoedbeheersystemen
RoomPriceGenie 96% aanbevolen door 546 hotels	Inkomstenbeheersystemen
RMS 85% aanbevolen door 358 hotels	Hotelbeheersoftware
The Hotels Network 95% aanbevolen door 315 hotels	Pariteit van hoteltarieven
Amadeus 83% aanbevolen door 154 hotels	Hotelreserveringssystemen
Revinate 92% aanbevolen door 288 hotels	Hotel CRM en e-mailmarketing
Deze integratie is nog niet geverifieerd door Salesforce. Salesforce 87% aanbevolen door 6 hotels	Software voor hotelverkoop
Stripe 100% aanbevolen door 2 hotels	Software voor betalingsverwerking

Ondersteuning

Geverifieerde ondersteuning

Myma.ai heeft hun interne ondersteuningstools en -processen opengesteld voor Hotel Tech Report en heeft de GCSC Support Certification behaald, die de tools en processen verifieert die ze hebben om klanten te ondersteunen.

Ondersteuningscertificering bekijken Helpcentrum Productupdates

2025

Meer informatie over de GCSC-certificering

Offerte aanvragen

Reactietijd

Minder dan een dag

Aanbevolen

94%

Voorkeurstijd

Ochtend Middag Avond

Voorkeursdatum

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Morgen (Maandag)

Januari 14 (Dinsdag)

Januari 15 (Woensdag)

Januari 16 (Donderdag)

Januari 17 (Vrijdag)

Januari 20 (Maandag)

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Voornaam

Achternaam

Functietitel Werk E-mail Hotel (of hotelgroep)

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Myma.ai - AI Chatbot

Hoteliers vermelden het vaakst

Wat is Myma.ai?

Canary Technologies

Cloudbeds

Asksuite

Duve

HiJiffy

Bookboost AB

SiteMinder

Akia

hub OS

Crave Interactive

Realtime vertalingen

Chatbot

Price Comparison

Behavioral Marketing Campaigns

Kamertype Suggesties & Prijs Check

Live voorraadbeschikbaarheid

Lead qualification

Click to Call

Booking Recovery Campaigns

Integratie van boekingsengine

Whatsapp-integratie

Facebook Messenger-integratie

Applicatie voor de mobiele telefoon

Geautomatiseerde berichten op basis van PMS-gegevens

Bericht routering

Geautomatiseerde antwoorden

Chatbot

Smooth handover to human agents

Email to Chatbot Automation

Maps-integratie

Direct Booking AI agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth handover to human agents

Click to Call

Lead qualification

OTA Price Comparison

Customizable Interface

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Unified Omni-channel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User profile customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Interface personalization

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Samenvatting van beoordelingen van Myma.ai

Prijzen van Myma.ai

Beoordelingen van Myma.ai

Hotelier zeggen

Myma.ai-integraties

Ondersteuning

Geverifieerde ondersteuning

Download de gratis gids