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RAPPORT

Travel Dreams: Using technology to anticipate, meet and exceed traveler expectations

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Overzicht

We asked 6,000 travelers from the US, China, India, UK, France and Germany about what they look for from a trip and how they choose where to shop, book, visit, and stay. Five key findings emerged:

Wat je gaat leren

  • Travelers are willing to pay more for their favorite hotel features like a premium view
  • Social media and influencers are major sources of travel inspiration
  • Leisure travelers seek personalization and human interactions
  • Business travelers prioritize efficiency and self-service options at hotels
  • Travelers lose $1,210 on average due to not having travel insurance

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