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Review of roommaster

9
Veel opties
Assistant Manager from 50-74 kamer Bed & Breakfast & Inns in Wilmot (United States)
Geverifieerd
3 maanden geleden
Producten Beoordeeld
Hotelmanagementsoftware
Boekingsmachine
Hotelgast-apps
Wat vind je het leukst?
Room Master is gebruiksvriendelijk en ik werk er graag mee. De klantenservice is soms wat lastig te bereiken, maar tot nu toe is het probleem altijd opgelost.
Wat vind je niet leuk of zou beter kunnen?
Bereikbaarheid van de klantenservice bij noodgevallen. Soms, tijdens het inchecken, loopt ons creditcardsysteem vast en krijgen we alleen een antwoordapparaat te horen.
4.5
Uitstekend
Ease of Use
5.0/5
Klantenservice
4.0/5
ROI
4.0/5
Implementatie
3.0/5
Riya g. from roommaster replied
Hi Erma, Thank you for taking the time to share your review. We're glad to hear that roommaster has been easy for you to navigate and that the system is supporting your daily operations. We also appreciate your feedback regarding support availability during busy times. Insights like this help guide improvements as we continue refining the platform and the service around it. roommaster is now a modern, AI-powered, cloud-native PMS, and we continue evolving the platform to better support hotel teams. Thank you again for sharing your experience with roommaster.

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