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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Medallia

10
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge
Geverifieerd
8 jaar geleden
Producten Beoordeeld
Software voor gastenenquêtes
Wat vind je het leukst?
I like being able to quickly reply to all social media reviews at once, rather than having to check multiple outlets. It saves a great deal of time and means that feedback monitoring can more easily be done by me alone, rather than having to bring in other managers. I can filter the reviews and only involve others when necessary.
Wat vind je niet leuk of zou beter kunnen?
While the system is intuitive to me, I have heard from older colleagues that it can be a bit overwhelming. They feel that it offers too many options. I suppose the con for me personally would be that when I am unable to monitor feedback (for instance, when I was out this entire week with the flu), many of my colleagues simply leave it undone due to confusion.
5.0
Uitstekend
Ease of Use
4.0/5
Klantenservice
0.0/5
ROI
4.0/5
Implementatie
5.0/5

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