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Review of roommaster

10
Moderne en up-to-date PMS-software
Owner from 50-74 kamer Bed & Breakfast & Inns in Hailey (United States)
Geverifieerd
14 maanden geleden
Producten Beoordeeld
Vastgoedbeheersystemen
Websiteontwerp
Wat vind je het leukst?
Ik was het meest onder de indruk van de diepte van de beschikbare functies. Ik kom van 25 jaar oude software en deze software biedt.
Wat vind je niet leuk of zou beter kunnen?
Het onboardingproces zou gestroomlijnd kunnen worden. Je kunt alleen echt communiceren via tickets en soms kan dat traag zijn.
5.0
Uitstekend
Ease of Use
5.0/5
Klantenservice
5.0/5
ROI
5.0/5
Implementatie
5.0/5
Riya g. from roommaster replied
Thank you for highlighting your experience with our modern, up-to-date PMS. We’re glad to hear that the depth of features has made a positive impact. We appreciate your feedback on the onboarding process. While support through tickets ensures accurate tracking and faster follow-up, we understand that it can sometimes feel slow. We’re actively refining our onboarding flow and support touchpoints to make communication smoother and more efficient. Thank you for sharing your thoughts, they help us continue improving the experience for every hotel.

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