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Review of alliants

10
Geweldige technische ondersteuning
Director of Rooms from 100 to 199 kamer Luxury Hotels in Warsaw (Poland)
Geverifieerd
5 jaar geleden
Producten Beoordeeld
Hotelgast-apps
Wat vind je het leukst?
Alliants is een geweldige partner geweest voor onze app - geweldige technische ondersteuning, training van onze teams en follow-up van elke situatie.
Wat vind je niet leuk of zou beter kunnen?
De communicatie over systeemwijzigingen is soms niet helemaal duidelijk - er is nog steeds wat verbetering nodig in het keyless-systeem omdat het niet werkt met Androids.
5.0
Uitstekend
Ease of Use
5.0/5
Klantenservice
5.0/5
ROI
4.0/5
Implementatie
5.0/5
Vickie M. from alliants replied
Thank you for such a lovely and positive review. We love our partnership with you and thank you for your continued support. We apologise for the challenge with they keyless entry. I am pleased to advise you the Android connection has been fixed. May I suggest you update your app from the app store and all should be working well. If for any reason you continue to experience a challenge, please reach out to [email protected] as soon as possible. We want to ensure your guests are not inconvenienced in any way. Thank you!

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