3RPMS vs. Stayntouch: 哪个更适合您?

更新于 2026年11月4日  ·  已分析 415 条经验证的评价

摘要

我们分析了 415 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

3RPMS 凭借客户关系管理等独家功能脱颖而出。

Stayntouch 在易用性以及客户支持方面表现出色,尤其适合青年旅舍住宿设施(4.8/5),并拥有收益管理模块以及辅助收入跟踪等独家功能。

查看下方完整分析 ↓

3RPMS 与 Stayntouch 相比如何?

基于 HTR 上 415 条经验证的酒店经营者评价的并排评分。

HTScore
0
95
推荐可能性
0%
94%
易用性
0.0/5
4.7/5
客户支持
0.0/5
4.7/5
性价比
0.0/5
4.6/5
起始价格 起价 $300/月 起价 $800/月
经验证的评价 0 415

3RPMS 与 Stayntouch 的优缺点是什么?

在分析了 415 条经验证的评价后,3RPMS 用户最看重其 ,而 Stayntouch 用户则强调 实施、培训和过渡支持, 易用性和快速的员工培训, 前台操作与预订管理。点击任意主题查看评价者的反馈。

3RPMS 3RPMS Stayntouch Stayntouch
优点
+ 实施、培训和过渡支持 ▾
+ 易用性和快速的员工培训 ▾
+ 前台操作与预订管理 ▾
+ 集成与连接 ▾
缺点
− 报告与分析 ▾
− 定制和工作流程的灵活性 ▾
− 账单、账页和支付流程 ▾

3RPMS 对比 Stayntouch:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 3RPMS 3RPMS Stayntouch Stayntouch
小型(10-24 间客房) ▾ — #19 58 条评价
中型(25-74 间客房) ▾ — #5 223 条评价
大型(75-199 间客房) ▾ — #5 49 条评价
超大型(200+ 间客房) ▾ — #2 59 条评价

按酒店类型

细分市场 3RPMS 3RPMS Stayntouch Stayntouch
精品酒店 ▾ — #6 247 条评价
豪华酒店 ▾ — #6 195 条评价
品牌/连锁酒店 ▾ — #3 159 条评价
长住酒店 ▾ — #14 18 条评价

按区域

细分市场 3RPMS 3RPMS Stayntouch Stayntouch
北美 ▾ — #3 298 条评价
欧洲 ▾ — #13 65 条评价
亚太 — #23 3 条评价

The Decision

Choosing between 3RPMS by 3RPMS and Stayntouch involves understanding how each platform addresses your hotel’s core needs. Both systems aim to simplify hotel management, but they diverge significantly in features, user experience, and market presence. With 3RPMS offering a more limited feature set and fewer recent reviews, the decision often hinges on your hotel’s size, complexity, and specific operational priorities. Are you prepared to prioritize ease of use over advanced capabilities?

3RPMS positions itself as an all-in-one, intuitive solution designed for simplicity, while Stayntouch emphasizes scalability, extensive integrations, and guest-centric features. Your choice should reflect your hotel’s growth plans, staff expertise, and desire for automation. So, which platform aligns better with your hotel’s future?

Is 3RPMS or Stayntouch Better for Hotels?

Both products serve as property management systems, streamlining core tasks like reservations, check-ins, and billing. 3RPMS aims to replace over-complicated systems with a straightforward, centralized platform, while Stayntouch focuses on enhancing guest experiences through mobile and contactless solutions. Where they diverge is in sophistication: Stayntouch offers more automation, integrations, and features tailored for larger or multi-property hotels.

Stayntouch has a higher industry reputation, with 317 reviews and a 4.56/5 rating, compared to 3RPMS’s no reviews and a 0/5 score. Recent reviews for Stayntouch praise its ease of use, support, and extensive capabilities, making it the more reliable choice for hotels seeking proven results. Are you comfortable with a system that’s unreviewed and less tested in the field?

Stayntouch vs 3RPMS: Which Should Your Hotel Choose?

If your hotel values comprehensive features, extensive integrations, and scalability, stay with Stayntouch. Its core strengths include a mobile app, guest messaging, revenue management, and multi-property management, ideal for mid-sized to large hotels or chains. Conversely, if your team prioritizes simplicity, quick onboarding, and a lower-cost solution, 3RPMS may appear attractive but comes with no recent reviews to confirm its real-world effectiveness.

For properties aiming for rapid growth, multi-property oversight, or guest-centric innovations, Stayntouch’s proven track record and broad feature set make it the preferred choice. Smaller hotels or boutique properties seeking a more straightforward system might consider 3RPMS, but limited recent data diminishes confidence in its ability to deliver.

Is 3RPMS or Stayntouch Easier to Use?

Stayntouch’s usability is highly rated at 4.7/5, with users describing it as intuitive, friendly, and quick to learn. Its onboarding process is praised for being efficient, often requiring minimal training, and the platform’s mobile app adds convenience for staff on the go. Meanwhile, 3RPMS has no recent reviews or ratings, making it difficult to gauge its ease of use or onboarding experience.

Given the detailed positive feedback, Edge: Stayntouch.

Which Has Better Features: 3RPMS or Stayntouch?

Stayntouch offers 20 features exclusive to its platform, including revenue management, online support, automated night audit, guest app, booking engine, integrated CRS, and multi-currency handling. It also supports contactless check-in and extensive third-party integrations. 3RPMS, in contrast, has only two unique features—guest CRM and automated reminders—and a total of 29 shared features with Stayntouch.

Stayntouch’s broader feature set and integrations give it a clear edge, especially for hotels seeking automation and guest experience enhancements. Edge: Stayntouch.

Which Has Better Customer Support: 3RPMS or Stayntouch?

Stayntouch’s support ratings are high at 4.68/5, with recent reviews praising its quick, friendly, and knowledgeable assistance. Customers report effective onboarding and support access without ticketing hassles, which improves operational confidence. 3RPMS’s support data is nonexistent, making it impossible to assess support quality or responsiveness.

Given the recent positive reviews and high ratings, Edge: Stayntouch.

Which Has More Integrations: 3RPMS or Stayntouch?

Stayntouch integrates with 188 verified partners, including major players like RoomPriceGenie and STAAH, and supports extensive third-party systems. 3RPMS has only 12 verified partners, with common integrations such as SiteMinder and Stripe, but far fewer options overall.

For hotels that rely on multiple integrations for operations or revenue management, Stayntouch’s ecosystem offers greater flexibility. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: 3RPMS or Stayntouch?

Stayntouch is rated 4.56/5 by 317 reviews, with recent feedback highlighting its ease of use, support, and ability to improve the guest experience. Its users span boutique hotels, resorts, and chain properties across 26 countries, with many praising its scalability. 3RPMS has no recent reviews or ratings, leaving its reputation unverified.

Therefore, Stayntouch’s rating and review volume give it a significant credibility advantage. Edge: Stayntouch.

How Much Do 3RPMS and Stayntouch Cost?

3RPMS charges a flat monthly fee of $300 with a 30-day free trial, making it potentially attractive for smaller hotels or those with tight budgets. Stayntouch’s pricing starts at $800 monthly, with no free trial, reflecting its broader feature set, scalability, and support services.

While 3RPMS’s lower cost might appeal, its limited and unverified user feedback makes the value proposition uncertain. Stayntouch’s higher price aligns with its extensive capabilities and proven performance.

What Type of Hotel Should Use 3RPMS?

  • Hotels that prioritize simplicity and rapid onboarding, such as small boutique hotels or properties with limited tech needs.
  • Teams seeking a low-cost solution to replace outdated or overly complex systems.
  • Hotels that do not need extensive integrations or automation.
  • Properties that prefer an all-in-one solution without the bells and whistles of revenue management or guest apps.
  • Not ideal if you need multi-property management, advanced revenue tools, or mobile guest services.

Given the lack of recent performance data, 3RPMS is best suited for very small or straightforward operations.

What Type of Hotel Should Use Stayntouch?

  • Hotels that value automation, multi-property management, and integrations.
  • Teams seeking mobile check-in, contactless solutions, and guest messaging.
  • Larger hotels or chains aiming for scalability and operational efficiency.
  • Properties wanting to drive revenue through advanced revenue management and online booking.
  • Not ideal if your hotel is small, has minimal tech needs, or prefers a very low-cost system.

Stayntouch is designed for hotels eager to grow, innovate, and deliver a superior guest experience.

Stayntouch vs 3RPMS: The Bottom Line for Hotels

The core difference between these products is that Stayntouch offers a more feature-rich, scalable, and supported property management system, while 3RPMS positions itself as a straightforward alternative with limited recent data. Stayntouch's extensive reviews, high ratings, and recent positive feedback showcase its reliability and versatility.

If your hotel needs proven automation, integrations, and scalability, go with Stayntouch. It’s the system most hoteliers trust for operational success and guest satisfaction. Conversely, if your hotel is very small, budget-constrained, or seeking basic management tools, 3RPMS might suffice—but beware of the lack of recent reviews confirming its performance.

In conclusion, the strength of Stayntouch’s recent reviews and broad feature set makes it the clear choice for most hotels aiming for growth and excellence. Only consider 3RPMS if simplicity and cost are your top priorities, and you’re comfortable with unverified performance data.

3RPMS 和 Stayntouch 的价格是多少?

酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

3RPMS 3RPMS Stayntouch Stayntouch
起始价格 起价 $300/月 起价 $800/月

功能对比:3RPMS 与 Stayntouch

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 3RPMS 3RPMS Stayntouch Stayntouch
▾ 会计与金融
60%
100%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
▾ 营销与电子商务
50%
63%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
▾ 管理和配置
75%
75%
集中的用户和角色管理
多种语言
基于云
在前提
▾ 用户管理
75%
100%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
▾ 前台
50%
84%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
▾ 群组管理
50%
100%
组功能
自动空间优化
▾ 宾客体验
45%
100%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
▾ 家政
75%
88%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
▾ 付款
80%
100%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
▾ 预订管理
56%
89%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
▾ 收入管理
40%
100%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
▾ 税务与合规
75%
100%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
▾ 支持与培训
0%
100%
在线 24/7 支持
▾ 食品与饮料
0%
0%
EPoS
▾ 温泉
0%
0%
水疗和健康模块

实际成果:3RPMS 对比 Stayntouch(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
3RPMS 3RPMS

该目标暂无已发布的案例研究。

Stayntouch VIP Hospitality Group 中型
+ The multi-property dashboard lets Stephen's team log in once and see every Stayntouch property's performance side by side, making it easy to spot which properties need attention and jump in directly to help.
+ Because every one of those properties runs the same system, staff who cross over to help at a different property, or who regularly work across a few properties, pick it up quickly. Adding someone's access to another property is a quick configuration change, and the front-of-house interface requires fewer steps to complete common tasks than the team's previous system did.
+ VIP Hospitality Group kept its preferred credit card processor by connecting through a gateway, and used Stayntouch's Open API to get two systems that weren't previously supported, Pulse and the maintenance platform SnapFix, connected and working with the PMS.

"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."

Stephen Davis
Stephen Davis
Regional Director
提高运营效率
3RPMS 3RPMS

该目标暂无已发布的案例研究。

Stayntouch Snowflake Mountain Resort & Spa 小型
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
改善宾客体验
3RPMS 3RPMS

该目标暂无已发布的案例研究。

Stayntouch The TWA Hotel 小型
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

3RPMS 对比 Stayntouch:总结

3RPMS
3RPMS
0.0/5 来自 0 条评价

独特功能

客户关系管理 自动提醒
0.0/5 易用性 0.0/5 客户支持 15 个集成
查看资料
Stayntouch
Stayntouch
4.7/5 来自 415 条评价

酒店经营者喜爱的方面

实施、培训和过渡支持 84% 正面

一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞... 一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞培训师和实施专家帮助减轻压力、加快上线成功。

易用性和快速的员工培训 95% 正面

用户普遍反映Stayntouch界面直观,易于学习,即使是新员工或技术水平较低的员工也能快速掌握。这缩短了培训时间,帮助酒店更快让团队投入工作,减少错误。

前台操作与预订管理 78% 正面

评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙... 评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙时段运营井然有序。

酒店经营者提出异议的方面

报告与分析 50% 负面

许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更... 许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更便捷地获取所需的具体报告。

定制和工作流程的灵活性 50% 负面

许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个... 许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个差异化因素,但尚未完全实现。

独特功能

收益管理模块 辅助收入跟踪 自定义费率 在线 24/7 支持 自动夜间审计
4.7/5 易用性 4.7/5 客户支持 200 个集成
查看资料

评分差异最大的方面

综合评分 Stayntouch 4.6 vs 0.0 (+4.6)
易用性 Stayntouch 4.7 vs 0.0 (+4.7)
客户支持 Stayntouch 4.7 vs 0.0 (+4.7)
性价比 Stayntouch 4.6 vs 0.0 (+4.6)
上手体验 Stayntouch 4.6 vs 0.0 (+4.6)

关于 3RPMS 与 Stayntouch 的常见问题

3RPMS 能否替代 Stayntouch?

这取决于您的需求。3RPMS 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。3RPMS 提供 15 个经验证的集成合作伙伴,而 Stayntouch 提供 200 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

3RPMS 或 Stayntouch 是否提供免费方案?

3RPMS:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 3RPMS 和 Stayntouch?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。3RPMS 的 HT Score 为 0,Stayntouch 的为 95。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分 ▾

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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