The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,271 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Anand Systems Inc. (ASI) 表现出色 在 customer support and ROI 方面 ,拥有独特功能如 On premise.
Cloudbeds 表现出色 在 用户友好界面 方面 — 尤其适合 independent 类型的物业 (4.6/5) ,拥有独特功能如 Centralized Messaging and Payment Requests.
基于 HTR 上 1,271 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $300/mo | From $600/mo |
| 经验证的评价 | 27 | 1,244 |
在分析了 1,271 条经验证的评价后,Anand Systems Inc. (ASI) 用户最看重其 易于使用且界面直观, 预订和前台管理, 产品稳定性和可靠性,而 Cloudbeds 用户则强调 用户友好界面, 实施与支持, 一体化生态系统。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #74 0 条评价 | #1 592 条评价 |
| 中型(25-74 间客房) ▾ | #74 0 条评价 | #4 212 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 42 条评价 |
| 超大型(200+ 间客房) | #19 2 条评价 | #13 4 条评价 |
按物业类型
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| 精品酒店 ▾ | #72 1 条评价 | #2 473 条评价 |
| 豪华酒店 ▾ | #51 2 条评价 | #4 228 条评价 |
| 品牌/连锁酒店 ▾ | #67 0 条评价 | #6 116 条评价 |
| 长住酒店 ▾ | #48 1 条评价 | #2 93 条评价 |
按区域
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| 北美 ▾ | #44 0 条评价 | #2 435 条评价 |
| 欧洲 ▾ | — | #7 163 条评价 |
| 亚太 ▾ | #27 1 条评价 | #3 226 条评价 |
| 中东 ▾ | — | #7 11 条评价 |
Choosing between ASI PMS by Anand Systems Inc. (ASI) and Cloudbeds PMS comes down to your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline hotel management, but they diverge significantly in features, support, and reach. ASI is primarily known for its stability and ease of use, while Cloudbeds offers a broader ecosystem with more recent reviews and a larger user base. Are you prioritizing a more extensive feature set or a system backed by a vibrant community?
Both ASI and Cloudbeds seek to simplify hotel operations, but their approaches differ. ASI offers a straightforward, cloud-based platform with a focus on reservation management, rate control, and reporting. Meanwhile, Cloudbeds presents a highly integrated platform that combines PMS, channel management, booking engine, and additional modules—all within a single interface. Cloudbeds' recent surge in reviews and its 100/100 rating on HotelTechReport make it the more current, trusted choice.
While ASI emphasizes stability and user-friendliness with a well-established reputation, Cloudbeds has expanded rapidly with an extensive partner network and advanced features. Your team might prefer ASI if you value simplicity and reliability over extensive integrations, but if your hotel is looking to scale and innovate, Cloudbeds’ ecosystem is more compelling. Do you need a solution that grows with your property or one that offers proven operational stability?
If your hotel prioritizes scalability, extensive integrations, and a feature-rich platform, go with Cloudbeds. Its wide-ranging capabilities—including a booking engine, channel management, guest app, and automation tools—are ideal for independent hotels, boutique properties, hostels, and multi-property groups eager to expand.
However, if you need a system with a strong focus on core operations, ease of use, and minimal complexity, ASI is a suitable choice. Its intuitive interface and proven stability appeal to small hotels, properties in emerging markets, or teams that prefer a straightforward system without the need for numerous add-ons. Are you aiming for rapid growth or operational consistency?
Both ASI and Cloudbeds are rated highly for ease of use, with ASI earning a 4.88/5 and Cloudbeds a 4.61/5. Users praise ASI for its intuitive, straightforward workflows and simple onboarding, especially for non-technical staff. Customers also commend ASI's responsive support, often noting quick resolution times and helpful staff.
Cloudbeds’ user interface simplifies complex tasks like multi-channel distribution and reservations management, with a mobile-friendly design that reduces training time. Its extensive ecosystem can sometimes feel overwhelming during initial setup, particularly around integrations. Edge: ASI, for its more straightforward, less complex onboarding and quicker staff adoption.
Cloudbeds boasts 46 shared features plus 18 unique features, including a guest app, GDPR compliance, online checkout, and multi-lingual support, significantly surpassing ASI’s single exclusive feature—on-premise deployment. This extensive feature set enables properties to automate and customize operations more fully.
ASI offers core reservation management, rate control, and reporting tools, all praised for their reliability. Its limited features mean less complexity but also fewer automation options. Edge: Cloudbeds, for its broader, more diverse set of tools tailored for scalable, modern hospitality operations.
ASI’s support scores 4.73/5, with reviews highlighting prompt, professional, and courteous assistance. Many users mention that technical issues are resolved quickly, and onboarding is smooth, making it a favorite for properties valuing dependable support.
Cloudbeds’ customer support rates at 4.41/5, with recent reviews emphasizing quick responsiveness and empathetic service. While support is generally strong, some users note delays during peak times. Edge: ASI, due to its higher support ratings and more recent positive reviews.
Cloudbeds outpaces ASI dramatically with 190 verified partners, including major OTAs, payment gateways, and specialized hotel tech solutions. Its extensive marketplace and real-time two-way integrations facilitate a truly connected hotel ecosystem.
ASI offers 18 verified partners, including key players like SiteMinder and Duetto, but its ecosystem is smaller. For properties seeking seamless multi-platform connectivity and future-proof integrations, Cloudbeds clearly leads. Edge: Cloudbeds, with its broader integration network.
Cloudbeds enjoys a 4.63/5 rating from over 1,071 reviews, with recent feedback highlighting its role in growing revenue, simplifying operations, and supporting remote management. Hotels across segments like boutique, hostel, and independent properties praise its ease of use and extensive features.
ASI’s reviews are limited to 26, all from the last six months, with a perfect 0/5 overall rating—likely a reporting anomaly. Given the volume and recency of Cloudbeds reviews, it’s the more trusted and highly-rated system currently. Edge: Cloudbeds, based on recent, more extensive user feedback.
ASI’s base price is $300 with no additional fees for implementation or modules. Cloudbeds starts at $600 per month, also without implementation fees, but with a higher entry price reflecting its broader feature set.
Both systems are subscription-based, with Cloudbeds generally positioned as a premium solution due to its extensive integrations and modules. For tight budgets, ASI offers a cost-effective option; for more comprehensive capabilities, Cloudbeds’ investment is justified.
Cloudbeds is a comprehensive, feature-rich platform preferred for growth, integration, and modern hospitality needs. Its recent review volume, 100/100 HotelTechReport score, and extensive partner network make it the most reliable choice for ambitious, scaling properties.
ASI offers a more straightforward, stable solution ideal for small hotels, properties in less developed markets, or teams prioritizing simplicity and support over expansion. Its lower price point and ease of onboarding make it attractive for properties with minimal complexity.
Choose Cloudbeds if your hotel is ready to grow and innovate, leveraging a broad ecosystem and automation. Opt for ASI if you value stability, simplicity, and a budget-friendly core management system.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $300/mo | From $600/mo |
根据 HTR 的产品数据库,ASI PMS 和 Cloudbeds PMS 共享 46 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 2路实时集成 | ||
| PMS 连接性 | ||
| 分析仪表板 | ||
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| 多种语言 | ||
| 库存管理 | ||
| 无限频道(无需额外费用) |
显示主要差异。这两款产品之间还有 7 项功能存在差异。
我们分析了 9 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
酒店从业者喜爱的方面
用户一致称赞ASI拥有友好直观的界面,能够简化预订管理流程,简化日常操作。对于没有酒店行业经验的用户来说,它尤其方便易用。
ASI 系统在管理前台任务和预订方面表现出色,提供各种工具来提高入住/退房流程和房间分配的效率。
ASI系统以其稳健可靠的性能而备受赞誉,确保了持续稳定的运行。尤其在运行需求较高的环境中,该系统更显优势。
酒店从业者提出异议的方面
ASI的技术支持因其响应迅速、解决问题高效而广受好评,尽管也有部分用户反映响应时间有所延迟。培训方面的专业性和乐于助人也备受赞誉。
反复出现的批评意见强调了与第三方平台(特别是会计和库存管理平台)更好地集成能力的必要性,这可以简化更广泛的业务流程。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住... Cloudbeds 因其直观且布局清晰的界面而备受赞誉,所有员工均可轻松上手,从而减少了对大量培训的需求。这种易用性对于日常运营尤为有利,例如管理预订和执行入住/退房流程。
Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更... Cloudbeds 的实施流程和后续支持褒贬不一。虽然其客户服务通常因其响应速度和协助性而获得高分,但要实现移动端和集成功能的完全一致,还需要更全面的支持才能更顺利地过渡。
Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并... Cloudbeds 通过将酒店管理系统 (PMS)、渠道管理和预订引擎集成于同一平台,提供了一套全面的解决方案。这减少了对多个系统的需求,最大限度地减少了人工操作,并实现了实时同步运营。
酒店从业者提出异议的方面
Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它... Cloudbeds的预订流程简单高效,尤其是在入住和退房方面。这一特性大大减轻了管理负担,减少了错误,并提高了整体运营效率。系统的拖放功能尤其值得一提,因为它非常实用。
尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用... 尽管 Cloudbeds 提供了强大的报表功能,但用户指出,其定制化程度不够高,因为量身定制的管理洞察对于战略决策至关重要。这在寻求更深入的分析和可视化功能的用户中是一个普遍存在的问题。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ASI PMS 和 Cloudbeds PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASI PMS 提供 18 个经验证的集成合作伙伴,而 Cloudbeds PMS 提供 189 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASI PMS 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASI PMS:否。Cloudbeds PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Anand Systems Inc. (ASI) 的 HT Score 为 77,Cloudbeds 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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