The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 235 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Anand Systems Inc. (ASI) 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 On premise and Lobby Kiosk.
eviivo 表现出色 在 响应式客户支持 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Guest Messaging and Guest App.
基于 HTR 上 235 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $300/mo | From $700/mo |
| 经验证的评价 | 27 | 208 |
在分析了 235 条经验证的评价后,Anand Systems Inc. (ASI) 用户最看重其 易于使用且界面直观, 预订和前台管理, 产品稳定性和可靠性,而 eviivo 用户则强调 响应式客户支持, 入职专业知识, 技术效率。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #74 0 条评价 | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | #74 0 条评价 | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | #19 2 条评价 | #18 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #72 1 条评价 | #19 41 条评价 |
| 豪华酒店 ▾ | #51 2 条评价 | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | #67 0 条评价 | #19 21 条评价 |
| 长住酒店 ▾ | #48 1 条评价 | #10 18 条评价 |
按区域
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| 北美 ▾ | #44 0 条评价 | #15 39 条评价 |
| 欧洲 ▾ | — | #6 142 条评价 |
| 亚太 | #27 1 条评价 | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and revenue. Both Anand Systems Inc. (ASI) and eviivo Suite™ aim to streamline hotel management, but they differ in scale, features, user feedback, and support. Your decision hinges on whether you prioritize more recent reviews, broader integrations, or specific functionalities aligned with your property type.
Both products address core hotel management needs—reservations, billing, and guest communication—but where do they truly stand out? Let’s compare.
Both ASI PMS and eviivo Suite™ are cloud-based solutions designed to simplify hotel operations, yet they target slightly different hotel profiles. ASI offers a more comprehensive, feature-rich platform primarily suited for properties seeking detailed reporting, multi-property management, and extensive integrations. Conversely, eviivo Suite™ emphasizes user-friendly booking, guest messaging, and channel management, making it ideal for small-to-medium properties, vacation rentals, and independents.
While ASI boasts a longer history and deeper analytics, eviivo’s recent reviews are more numerous and current, indicating a more active user base. Do you need a robust, enterprise-level system or a flexible, easy-to-use platform? The choice depends on your hotel profile.
If your hotel needs a scalable PMS capable of handling multiple properties with detailed reporting, real-time rate control, and integrations with channel managers like SiteMinder and Diamo, go with ASI. Its users consistently praise its ease of daily operations, advanced analytics, and support for large, complex properties.
If your hotel is a small to medium independent, vacation rental, or boutique property that values seamless booking, guest communication, and strong OTA integrations, eviivo Suite™ is the better fit. Its users highlight its simplicity, automation, and excellent customer support, especially for online bookings and guest messaging. For properties prioritizing ease and speed, eviivo’s recent reviews lean heavily in its favor.
Ease of use is one of ASI’s standout features, with a rating of 4.88/5 based on recent reviews. Users describe ASI’s interface as intuitive, clear, and straightforward, making onboarding quick for staff unfamiliar with hotel tech. Support is highly responsive, and system stability ensures smooth daily functions.
eviivo Suite™ scores slightly lower at 4.43/5 but remains highly rated for its user-friendly booking and communication tools. Users appreciate its straightforward setup and mobile app, though some find its interface less modern and customizable. Edge: ASI.
ASI offers 5 unique features, including integrated ID & Passport Scanner, Rules-Based Room Assignments, Lobby Kiosk, and on-premise deployment, catering to hotels needing advanced, physical check-in solutions and detailed guest management.
eviivo has 9 distinct features, notably Guest Messaging, Guest App, Online Checkout, Payment Requests, and GDPR Compliance, all designed to optimize guest interaction and operations across multiple channels. It also offers AI-powered guest communication with eviivo Concierge.
With more distinct features, eviivo clearly leads. Edge: eviivo Suite™.
Both solutions boast high support ratings, with ASI’s support rated 4.73/5 and eviivo’s at 4.42/5. ASI’s support team is known for quick resolutions and professional service, although some users mention response delays.
eviivo’s support team receives consistent praise for responsiveness and onboarding assistance. Many users cite their positive experiences, especially during system integration and troubleshooting phases. Given recent reviews, ASI’s support slightly edges out, but both are strong contenders. Edge: ASI.
eviivo outstrips ASI with 32 verified integrations, including major OTAs like Expedia, Booking.com, and VRBO, plus channel managers and payment gateways. Shared integrations include Actabl and RoomPriceGenie, but eviivo’s broader ecosystem supports larger distribution networks.
ASI has 18 verified partners, including SiteMinder and Duetto, but fewer direct OTA integrations. If extensive OTA and channel partner connections are crucial, eviivo’s larger integration pool makes it the better choice. Edge: eviivo Suite™.
eviivo’s recent reviews, from a large and diverse user base (191 reviews in the last 6 months), give it an overall rating of 87.05, with a 95% likelihood to recommend. Its users span B&Bs, vacation rentals, and boutique hotels, often praising ease of use, automation, and support.
ASI has only 26 reviews, all from property segments rated poorly (0/5), which skews negative and suggests less recent satisfaction. Given the volume and recency, eviivo’s user ratings are more reliable and favorable. Edge: eviivo Suite™.
ASI’s pricing is fixed at $300 per month with no freemium or trial options noted, making it a predictable investment for larger properties or chains. eviivo’s base price starts at $700 monthly, also without trial or freemium plans, but its premium features and OTA integrations can add value.
While both are premium-priced, ASI’s lower base cost might appeal to budget-conscious hotels, but eviivo’s broader feature set could justify the higher fee for smaller properties seeking more automation and integrations.
In summary, ASI PMS offers a mature, feature-rich platform favored for large or multi-property operations, with a long-standing reputation and strong support. Its user reviews are consistently positive, especially for ease of use and stability, giving it an edge for complex hotel groups.
Eviivo Suite™, on the other hand, has an overwhelming advantage in recent reviews, user ratings, and features oriented toward small-to-medium properties. Its OTA integrations, guest messaging, and automation tools make it ideal for independent hoteliers focused on online visibility and guest experience.
If your priority is a proven, scalable system with extensive analytics, choose ASI. If you want a straightforward, well-integrated booking platform with excellent support, eviivo’s recent user feedback makes it the clear leader.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $300/mo | From $700/mo |
根据 HTR 的产品数据库,ASI PMS 和 eviivo Suite™ PMS 共享 42 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款请求 | ||
| 员工信息 | ||
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| 在线结帐 | ||
| 基于规则的房间分配 | ||
| 大堂售货亭 | ||
| 来宾消息 | ||
| 访客应用 | ||
| 身份证扫描和注册预填 | ||
| 集中消息传递 | ||
| 集成身份证和护照扫描仪 |
显示主要差异。这两款产品之间还有 2 项功能存在差异。
我们分析了 9 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
用户一致称赞ASI拥有友好直观的界面,能够简化预订管理流程,简化日常操作。对于没有酒店行业经验的用户来说,它尤其方便易用。
ASI 系统在管理前台任务和预订方面表现出色,提供各种工具来提高入住/退房流程和房间分配的效率。
ASI系统以其稳健可靠的性能而备受赞誉,确保了持续稳定的运行。尤其在运行需求较高的环境中,该系统更显优势。
酒店从业者提出异议的方面
ASI的技术支持因其响应迅速、解决问题高效而广受好评,尽管也有部分用户反映响应时间有所延迟。培训方面的专业性和乐于助人也备受赞誉。
反复出现的批评意见强调了与第三方平台(特别是会计和库存管理平台)更好地集成能力的必要性,这可以简化更广泛的业务流程。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ASI PMS 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。ASI PMS 提供 18 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASI PMS 在易用性方面领先,评分为 4.9/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASI PMS:否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Anand Systems Inc. (ASI) 的 HT Score 为 77,eviivo 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问