The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 66 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Anand Systems Inc. (ASI) 表现出色 在 ease of use and onboarding 方面 ,拥有独特功能如 Flat, floating and discounted rates and Pooled inventory.
ROIBACK 表现出色 在 支持和客户服务 方面 ,拥有独特功能如 Urgency messaging and Referral Reporting.
基于 HTR 上 66 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 21 | 45 |
在分析了 66 条经验证的评价后,Anand Systems Inc. (ASI) 用户最看重其 ,而 ROIBACK 用户则强调 支持和客户服务, 直接预订优化, 技术改进。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
支持和客户服务
▾
|
|
|
+
直接预订优化
▾
|
|
|
+
技术改进
▾
|
|
|
+
报告和分析
▾
|
|
| 缺点 | |
|
−
多语言和用户友好界面
▾
|
|
|
−
支付网关
▾
|
|
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #38 2 条评价 | #29 8 条评价 |
| 中型(25-74 间客房) ▾ | #37 3 条评价 | #22 18 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 9 条评价 |
| 超大型(200+ 间客房) ▾ | #23 1 条评价 | #10 6 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #45 1 条评价 | #24 15 条评价 |
| 豪华酒店 ▾ | #46 1 条评价 | #23 15 条评价 |
| 品牌/连锁酒店 ▾ | #39 2 条评价 | #18 13 条评价 |
| 长住酒店 | #36 1 条评价 | #19 4 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #17 4 条评价 | #18 4 条评价 |
| 欧洲 ▾ | — | #20 12 条评价 |
| 亚太 ▾ | #26 1 条评价 | #10 14 条评价 |
| 中东 | — | #14 3 条评价 |
Choosing between ASI WebRes by Anand Systems Inc. (ASI) and Roiback’s Booking Engine hinges on your hotel’s specific needs and priorities. Both products aim to boost direct bookings but approach this goal differently—ASI focuses on integrated hotel management, while Roiback emphasizes marketing and user experience. Your decision depends on whether your primary goal is operational efficiency or driving revenue through marketing.
ASI provides a comprehensive hotel operations platform that includes a booking engine, whereas Roiback specializes solely in increasing direct bookings with advanced marketing tools. Which aligns better with your current priorities?
Both ASI WebRes and Roiback cater to hotels looking to increase direct bookings, but they do so through distinct features. ASI’s booking engine is part of a broader property management ecosystem, giving you centralized control over reservations, housekeeping, billing, and reporting, with a focus on streamlining daily hotel operations. Roiback, on the other hand, concentrates on conversion optimization, offering tools like loyalty programs, promotional features, and detailed analytics to maximize revenue.
Review data clearly favors Roiback in recent reviews, with 43 reviews in the last six months and a higher overall rating (72.07) versus ASI’s score of 0. Its recent reviews reflect ongoing product improvements and higher hotel satisfaction. Given the volume and recency, Roiback demonstrates a stronger market presence and user engagement today.
If your hotel needs a dedicated, user-friendly booking engine that increases direct bookings and provides detailed analytics, Roiback is the clear choice. It’s especially suited for hotels focused on marketing, conversion rates, and expanding their direct sales channels. Its extensive integrations (27 verified partners) and features like loyalty programs and promotional tools appeal to hotels aiming for aggressive revenue growth.
Conversely, if your team requires a full hotel management suite that integrates reservations, front desk operations, billing, and distribution, ASI’s platform offers a comprehensive solution. It’s ideal for independently run hotels or multi-property portfolios seeking operational consistency and real-time centralized control.
For most hoteliers, the decision narrows to whether operational management or direct revenue growth is your highest priority. Since Roiback has more recent reviews and a higher overall rating, it’s the recommended choice if your focus is on boosting online sales with a marketing edge.
ASI WebRes boasts a remarkably high ease-of-use rating of 4.95/5, with reviews emphasizing its intuitive interface, straightforward workflows, and smooth onboarding process. Users highlight how simple it is to manage reservations and generate reports, even for team members new to hotel software. Support staff are praised for quick, courteous assistance, making staff adoption relatively seamless.
Roiback’s platform receives a solid rating of 4.49/5, praised for its user-friendly interface and responsive support. Some users mention room for interface speed and design improvements, but overall, most find it accessible and easy to navigate. The onboarding process is effective but slightly less praised than ASI’s.
Edge: ASI WebRes.
ASI’s booking engine includes five features exclusive to its platform, such as pooled inventory, wedding and corporate modules, availability blocks, and ADA compliance—adding flexibility for complex operations. Roiback boasts 14 unique features, including urgency messaging, booking abandonment recapture, price comparison widget, and multiple payment gateways like Apple Pay, Google Pay, and Paypal—enhancing direct sales and guest engagement.
Both products share 22 core features, but Roiback’s broader suite of marketing and conversion tools makes it more adaptable for driving revenue. If your hotel values advanced marketing features and flexible payment options, Roiback’s feature set gives it a decisive advantage.
Edge: Roiback.
Support ratings favor ASI, with a score of 4.85/5 versus Roiback’s 4.72/5, reflecting consistent positive feedback. ASI’s technical and customer support staff are praised for their responsiveness and professionalism, with reviews emphasizing how issues are resolved swiftly, and reports are clear and concise.
Roiback’s support is also highly regarded, especially for personalized consulting and continuous product improvements. Users appreciate their responsiveness and strategic advice but note that support could be more proactive in technical upgrades.
Edge: ASI WebRes.
Roiback's platform has 27 verified integrations, slightly surpassing ASI’s 19, giving hotels more options for connecting with channel managers, PMS, and other hotel technology providers. Shared integrations, such as SiteMinder, Cendyn, and Triptease, ensure common connectivity.
Roiback’s broader integration network, including popular tools like GuestCentric and Winhotel, enhances its flexibility. If your hotel relies heavily on third-party systems, Roiback’s more extensive partner ecosystem offers a slight edge.
Edge: Roiback.
Roiback’s recent reviews show a more favorable perception, with a score of 72.07, compared to ASI’s score of 0 (due to insufficient recent data). Hotels across various segments, notably city center and resort properties, rate Roiback higher for meeting their needs—particularly in features and support.
ASI’s reviews, while positive about operational aspects, are less recent, and the overall ratings indicate less current satisfaction. For newer, more engaged user feedback, Roiback leads.
Edge: Roiback.
ASI’s pricing details are not publicly available, which suggests a custom quote is necessary, often typical for integrated PMS solutions. Roiback charges a clear base fee of $500 per month, with no implementation or trial fees, making it easier to budget for.
Since ASI's pricing remains opaque, if budget transparency is important, Roiback provides better clarity upfront. The ongoing monthly fee for Roiback aligns with its market positioning as a dedicated booking engine.
Hotels that will benefit most from ASI’s integrated hotel management system include:
Not ideal if your hotel’s main goal is marketing-driven growth or rapid online sales expansion without complex operational needs.
Hotels best suited for Roiback include:
Not ideal if your hotel prefers a full property management platform with operational modules or has minimal focus on direct sales growth.
The core difference is that ASI WebRes offers a full-property management system with an integrated booking engine, primarily suited for hotels seeking operational control. Roiback specializes solely in enhancing online direct bookings, offering advanced marketing tools and detailed analytics for revenue growth.
If operational efficiency and integrated management are your priorities, ASI’s comprehensive platform is the right choice. If your main focus is on increasing direct bookings and improving marketing ROI, Roiback is the superior option.
For most hotels aiming to boost revenue via online channels, Roiback’s more recent reviews, higher user ratings, and broader feature set make it the recommended choice. Conversely, large independent hotels or multi-property portfolios needing a full management solution should lean toward ASI, if operational integration is their focus.
In conclusion: Roiback’s market presence, recent positive reviews, and extensive features give it a distinct advantage for hotels focused on direct online sales. For hotels looking for a full-property management system with integrated booking capabilities, ASI remains a solid, though less currently reviewed, option.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,ASI WebRes 和 Roiback | Booking Engine 共享 22 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| Facebook 转化跟踪 | ||
| 价格对比 | ||
| 可定制的退出意图模式 | ||
| 可用性块 | ||
| 合并库存 | ||
| 固定费率、浮动费率和折扣率 | ||
| 婚礼和企业预订模块 | ||
| 符合 ADA 标准 | ||
| 紧急信息 | ||
| 表单自动填充 | ||
| 预订放弃重新获得 |
显示主要差异。这两款产品之间还有 7 项功能存在差异。
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
该目标暂无已发布的案例研究。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要... Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要作用。
Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有... Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有所提高。
关键反馈包括要求加快系统响应速度、减少重复和 404 错误等技术故障以及统一平台以简化流程。这些技术改进对于实现无缝用户体验至关重要。
酒店从业者提出异议的方面
该平台的用户友好型和直观预订引擎受到好评,并提到其流畅的多语言支持和易用性。然而,一些用户要求改进默认语言设置和界面设计,以提供更好的用户体验。
虽然该平台支持多种支付网关,但用户建议需要扩展支付选项,特别是整合更多的本地和国际网关,以避免连接问题。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ASI WebRes 和 Roiback | Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。ASI WebRes 提供 19 个经验证的集成合作伙伴,而 Roiback | Booking Engine 提供 27 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ASI WebRes 在易用性方面领先,评分为 5.0/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ASI WebRes:否。Roiback | Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Anand Systems Inc. (ASI) 的 HT Score 为 0,ROIBACK 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问