The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店客人应用程序 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | BeHome247 |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #9 10 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 83 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 89 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 24 条评价 |
按物业类型
| 细分市场 | BeHome247 |
|
|---|---|---|
| 精品酒店 ▾ | — | #2 77 条评价 |
| 豪华酒店 ▾ | — | #2 88 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 91 条评价 |
| 长住酒店 ▾ | — | #6 7 条评价 |
按区域
| 细分市场 | BeHome247 |
|
|---|---|---|
| 北美 ▾ | — | #5 27 条评价 |
| 欧洲 ▾ | — | #3 112 条评价 |
| 亚太 | — | #6 3 条评价 |
| 中东 | — | #7 2 条评价 |
Choosing the right hotel guest app can significantly impact your operational efficiency and guest satisfaction. BeHome247 by BeHome247 offers a broad suite of management tools for property operations, but it lacks recent reviews or clear user feedback. STAY Guest App, on the other hand, boasts over 200 recent reviews, a 4/5 overall rating, and a well-established presence across 31 countries, making it the more proven choice for hoteliers seeking a reliable guest experience platform. Which product aligns better with your hotel’s needs?
Both products aim to enhance guest communication and streamline service delivery, but they diverge in maturity and focus. BeHome247 is described as a comprehensive property management platform, emphasizing operational management for vacation rentals and residential properties, with a focus on automation and efficiency. STAY Guest App focuses specifically on guest experience, digitizing hotel services like room service, reservations, and local recommendations, with a strong track record in guest-facing features.
While BeHome247’s suite centers on backend management, STAY’s strength lies in guest interaction and service delivery. If your hotel needs a unified property management system, BeHome247 may seem appealing. But if your priority is improving guest engagement and service digitization, STAY offers more proven tools and recent positive reviews.
Are you prioritizing operational control or enhancing the guest experience? This decision hinges on your hotel’s immediate needs.
If your hotel requires an all-in-one property management solution that centralizes reservations, maintenance, and automation for vacation rentals or residential properties, BeHome247 might be the better fit. Its AI-driven platform is designed to streamline complex property operations, enhance resource management, and reduce manual tasks.
Conversely, if your hotel needs a guest-facing app with features like messaging, service requests, local recommendations, and mobile checkouts—especially if you value proven, recent positive feedback—STAY Guest App is the stronger option. Its focus on guest satisfaction, with over 200 recent reviews and a 4/5 rating, demonstrates its effectiveness in real-world hotels.
Ultimately, choose BeHome247 for property management and automation, and STAY for guest experience enhancements.
User experience is critical for staff adoption and guest satisfaction. STAY Guest App consistently scores 4.78/5 for ease of use, supported by reviews emphasizing its intuitive interface, straightforward content management system, and simple implementation. Hoteliers praise its user-friendly CMS, and guests appreciate its ease of navigating hotel services.
BeHome247, on the other hand, receives no recent reviews or user feedback, making its usability difficult to assess. Its lack of recent data suggests it may not be as widely adopted or as user-friendly as STAY.
Edge: STAY Guest App.
STAY Guest App offers 14 distinct features, including chatbots, automated replies, mobile app, room service ordering, local recommendations, multiple language support, and guest profiles. These features are designed to digitize and streamline guest interactions, with many highly praised by users.
BeHome247 has no listed features or recent updates, indicating a limited or less visible feature set. Its platform appears focused on backend property management rather than guest-facing functionalities.
Edge: STAY Guest App.
Customer support quality is vital for onboarding and ongoing success. STAY’s support ratings are 4.83/5, with reviews highlighting helpful, responsive service. Its onboarding process scores 4.63/5, and many hoteliers commend how support helps them maximize the platform.
BeHome247’s support ratings are unavailable, and no recent reviews provide insight into its support quality. The absence of recent feedback suggests limited support infrastructure or less user engagement.
Edge: STAY Guest App.
STAY offers integrations with 20 verified partners, including well-known systems like Hotelkit, SiteMinder, Oracle Hospitality, Mews, and others. These integrations enable seamless data sharing across property management, POS, and booking systems.
BeHome247 reports no verified integrations, which could limit its interoperability and flexibility. Without integrations, managing multiple hotel systems may become more cumbersome.
Edge: STAY Guest App.
Given the lack of recent reviews for BeHome247, it cannot be reliably rated by hoteliers today. STAY Guest App boasts over 200 reviews from hotels worldwide in the past six months, with a 3/5 overall rating but a striking 9.59/5 NPS score—indicating high willingness to recommend.
In terms of hotel segments, STAY is favored across a variety of property types, including luxury hotels, resorts, and branded chains, especially in regions like North America, Europe, and Asia. The recent, high-volume feedback makes STAY the clearer choice.
Edge: STAY Guest App.
BeHome247 does not list pricing details, making it difficult to evaluate its value proposition. STAY charges a flat rate of $300 per month, with no implementation fees or trial options, providing transparency for budget planning.
Without clear pricing for BeHome247, assessing the return on investment is challenging. The straightforward pricing of STAY allows for easier budgeting and comparison.
Edge: STAY Guest App.
BeHome247 is positioned as a broad property management platform suited for complex, multi-unit, or vacation rental operations that require central control and automation. However, it lacks recent reviews or publicly available features, making its reliability uncertain for guest experience improvements.
STAY Guest App is a mature, widely adopted platform with over 200 recent reviews, high guest satisfaction ratings, and impressive integrations. Its focus on digitizing hotel services and enhancing guest interaction makes it the better choice for hotels prioritizing guest experience and operational efficiency.
Choose BeHome247 if your hotel needs a backend management system with automation for large or complex properties. Opt for STAY if you want a proven, guest-centric app that boosts satisfaction, reduces manual workload, and scales across regions.
In summary, STAY Guest App’s recent user feedback and extensive features make it the safer, more reliable selection for most hotels today.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
该目标暂无已发布的案例研究。
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
酒店从业者喜爱的方面
多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便... 多项评论强调 STAY 如何通过为客人提供数字化和可持续的信息和服务获取方式,显著提升客人体验。实时更新、移动服务订购和餐厅预订等功能可减少等待时间并提供便利。
该应用的用户界面和移动体验因其直观和易于操作而广受好评。无论是酒店员工还是客人,用户都发现更新信息和管理内容非常简单。
STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现... STAY 有助于提高酒店运营效率,因为它可以更快地处理客人请求、优化内部流程并减少前台排队。该工具通过将传统的纸质服务数字化来促进可持续实践,帮助酒店实现可持续发展目标。
酒店从业者提出异议的方面
CMS 的亮点在于它的易用性和定制功能,但用户也指出了一些需要改进的地方,特别是在设计和功能方面的灵活性。
用户对 STAY 与各种内部应用程序和系统(包括 PMS 和 CRM 系统)的强大集成功能表示赞赏。这些集成简化了数据管理,并有助于为员工和客人提供无缝体验。
独特功能
评分差异最大的方面
这取决于您的需求。BeHome247 和 STAY Guest App 共享许多核心 Hotel Guest Apps 功能,但各有独特的能力。BeHome247 提供 0 个经验证的集成合作伙伴,而 STAY Guest App 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STAY Guest App 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
BeHome247:否。STAY Guest App:否。 两款产品目前均不提供免费版。大多数 Hotel Guest Apps 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。BeHome247 的 HT Score 为 0,STAY 的为 47。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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