The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 71 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Casablanca 表现出色 在 ROI 方面 ,拥有独特功能如 Guest App and Transactional Emails (booking, folios, etc).
Lodgical Solution 表现出色 ,拥有独特功能如 Housekeeping module and Integrated Payment Terminal & Card Reader.
基于 HTR 上 71 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 66 | 5 |
在分析了 71 条经验证的评价后,Casablanca 用户最看重其 支持质量, 用户友好性, 持续改进,而 Lodgical Solution 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #21 44 条评价 | #51 2 条评价 |
| 中型(25-74 间客房) ▾ | #34 14 条评价 | #55 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #42 11 条评价 | #58 2 条评价 |
| 豪华酒店 ▾ | #36 8 条评价 | #52 2 条评价 |
| 品牌/连锁酒店 ▾ | #37 6 条评价 | — |
| 长住酒店 ▾ | #33 5 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #55 2 条评价 | #30 5 条评价 |
| 欧洲 ▾ | #13 62 条评价 | — |
Choosing between Casablanca hotelsoftware and Lodgical Solution hinges on your hotel’s specific needs and priorities. Both systems aim to streamline property management, but they do so with different strengths, client bases, and feature sets. Your decision should reflect whether your hotel values extensive integrations, specialized features, or a more straightforward, accessible system.
Casablanca offers a comprehensive, multi-feature platform with extensive integration options and a strong track record, especially in Europe. Lodgical, meanwhile, emphasizes ease of use, affordability, and core functionality tailored for small to mid-sized properties, primarily in North America. Which aligns better with your operational scale and strategic goals?
Casablanca’s strength lies in its broad feature set, including guest apps, integrated ID scanners, mobile check-in, and real-time reporting, making it suitable for hotels seeking an all-in-one solution that handles complex operations. Lodgical Solution’s core features include reservations, housekeeping, integrated payment processing, and a simple interface, ideal for hotels prioritizing straightforward management.
Both systems receive high user ratings for ease of use—Casablanca scores 4.8/5 and Lodgical Solution 4.8/5—indicating that neither sacrifices usability for complexity. However, Casablanca’s more extensive feature list and recent reviews from 60 users give it a clearer edge in overall market confidence and ongoing development.
Do you need a solution with a broad suite of features and extensive integrations, or one that simplifies core operations without bells and whistles?
If your hotel needs a feature-rich, scalable system capable of supporting multiple properties and complex operations—especially in Europe—Casablanca is the better fit. Its robust integration network, including partners like SiteMinder and Profitroom, and features like multi-currency handling and GDPR compliance make it ideal for larger, more international establishments.
Lodgical Solution is best suited for small to mid-sized properties in North America seeking a reliable, easy-to-implement PMS without the added complexity of extensive integrations. Its affordability and positive reviews for customer support and usability make it attractive for properties with straightforward needs.
For hotels aiming for comprehensive, multi-property management, Casablanca is the clear choice. If simplicity, cost-effectiveness, and local support matter most, Lodgical is the safer bet.
Both products boast a user rating of 4.8/5 for ease of use, reflecting high satisfaction among users. Casablanca’s onboarding process scores 4.74/5, with many reviewers praising its intuitive interface and quick training, even for complex features like multi-property management.
Lodgical Solution’s onboarding is similarly rated at 4.67/5, with users highlighting its straightforward navigation and friendly customer service. The more streamlined feature set of Lodgical may appeal to smaller teams or staff less tech-savvy.
Edge: Casablanca, due to its slightly broader usability feedback and extensive support resources.
Casablanca offers 20 exclusive features, including guest apps, integrated ID scanners, mobile check-in, and real-time reporting, setting it apart from Lodgical. In contrast, Lodgical provides 9 unique features like automated reminders, online checkout, and integrated payment terminals, focusing on core hotel management.
Both systems share 20 features—such as reservations, housekeeping, and billing—but Casablanca’s advanced modules for wellness, shift planning, and GDPR compliance extend its functionality further. Its feature depth makes it more suitable for larger or more complex operations.
Edge: Casablanca, with a richer feature set tailored for diverse hotel needs.
Casablanca’s support scores an impressive 4.82/5, with many reviews praising its quick, competent, and friendly service, available even during weekends and holidays. Customers cite support as a major factor in their satisfaction, especially when implementing new features or troubleshooting issues.
Lodgical’s support scores 4.6/5, with users appreciating the friendly staff and prompt assistance, though some mention a desire for more proactive communication about updates. While both are well-rated, Casablanca’s broader client base and recent reviews provide stronger evidence of consistent support quality.
Edge: Casablanca, given its higher support rating and extensive client feedback.
Casablanca boasts 46 verified integration partners, including high-profile solutions like SiteMinder, Profitroom, and Seekda. These connections enable seamless operations across booking engines, revenue management, and guest experience tools, vital for larger hotels or chains.
Lodgical Solution has 20 verified integrations, including third-party booking engines and revenue tools like IDeaS and Duetto. While sufficient for many small properties, its ecosystem is less extensive than Casablanca’s, potentially limiting scalability for bigger operations.
Edge: Casablanca, with a broader ecosystem supporting diverse operational needs.
Casablanca’s recent reviews, from 60 users, reflect a high likelihood to recommend (98%) and a strong score of 67.4 on the HT Score. Hotels across various segments, especially resorts and city hotels, praise its comprehensive features and support.
Lodgical Solution’s limited review count (5 reviews) and a lower overall review confidence mean less reliable data. The available feedback is positive but less recent and less diverse in hotel types.
Considering review volume and recency, Casablanca clearly holds a more influential position in user ratings.
Edge: Casablanca, with significantly more recent and numerous reviews.
Pricing information for both products is not publicly available, and neither offers a freemium model or transparent subscription details. Costs are typically custom-quoted based on hotel size, number of properties, and required features.
Your best approach is to request demos and quotes from both vendors to compare tailored offers, as pricing can vary significantly depending on your hotel’s scale and operational complexity.
Not ideal if your hotel:
Not ideal if your hotel:
Casablanca offers a comprehensive, well-supported platform packed with features, making it suitable for larger, multi-property, and international hotels. Its extensive integration network and recent reviews give it a decisive edge in confidence and capability.
Lodgical Solution emphasizes simplicity, affordability, and core property management functions. It excels for small to mid-sized hotels in North America that prioritize ease of use and reliable support without the need for complex integrations.
If your hotel aims for scale, diverse features, and robust integration, Casablanca is the clear choice. For straightforward, budget-conscious management with positive user feedback, Lodgical is the safer pick.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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根据 HTR 的产品数据库,CASABLANCA hotelsoftware (PMS) 和 Lodgical Solution 共享 20 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 交付过程 | ||
| 交易电子邮件(预订、作品集等) | ||
| 在线结帐 | ||
| 多币种 | ||
| 日历视图 | ||
| 移动应用 | ||
| 管家模块 | ||
| 综合 CRS | ||
| 自动提醒 | ||
| 访客应用 | ||
| 集成支付终端和读卡器 | ||
| 集成身份证和护照扫描仪 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the last two years, we have intensively worked with the hotelsoftware and analyzed all processes down to the smallest detail and, based on this, implemented the appropriate resu..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了卡萨布兰卡的出色支持,指出其响应时间快、员工能力强、友好。用户对即使在周末和节假日也能提供支持表示赞赏,这让许多酒店经营者感到放心,他... 许多评论都强调了卡萨布兰卡的出色支持,指出其响应时间快、员工能力强、友好。用户对即使在周末和节假日也能提供支持表示赞赏,这让许多酒店经营者感到放心,他们可以获得持续可靠的帮助。
评论一致称赞 Casablanca 易于使用且直观的界面,让经验丰富的员工和新员工都能快速上手。一些用户指出,随着软件的发展,它有时会对新手用户变得有点复杂。
用户对 Casablanca 不断添加新功能并根据客户反馈改进其可用性表示赞赏。不过,一些人指出,他们希望新功能的实施时间更加透明,并有时间表。
酒店从业者提出异议的方面
用户普遍担心的是更新和新界面带来的额外成本,这对规模较小的酒店来说可能是个问题。尽管人们对该软件的功能普遍满意,但这一方面被认为是缺点。
许多用户强调卡萨布兰卡的收益管理和动态定价工具对于增加收入至关重要。收益价格、图形预订路线和追加销售机会等功能有助于提高财务业绩。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。CASABLANCA hotelsoftware (PMS) 和 Lodgical Solution 共享许多核心 Property Management Systems 功能,但各有独特的能力。CASABLANCA hotelsoftware (PMS) 提供 46 个经验证的集成合作伙伴,而 Lodgical Solution 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。CASABLANCA hotelsoftware (PMS) 在易用性方面领先,评分为 4.8/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CASABLANCA hotelsoftware (PMS):否。Lodgical Solution:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Casablanca 的 HT Score 为 68,Lodgical Solution 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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