The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 400 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgical Solution 表现出色 ,拥有独特功能如 Guest CRM and Mobile Device Notes & Tasks (Voice-to-Text).
ThinkReservations 表现出色 在 ROI 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Mobile App.
基于 HTR 上 400 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 5 | 395 |
在分析了 400 条经验证的评价后,Lodgical Solution 用户最看重其 ,而 ThinkReservations 用户则强调 客户支持, 运营效率, 数据和报告。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #51 2 条评价 | #4 145 条评价 |
| 中型(25-74 间客房) ▾ | #55 2 条评价 | #9 25 条评价 |
| 大型(75-199 间客房) | — | #6 3 条评价 |
| 超大型(200+ 间客房) | — | #5 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #58 2 条评价 | #7 100 条评价 |
| 豪华酒店 ▾ | #52 2 条评价 | #7 70 条评价 |
| 品牌/连锁酒店 ▾ | — | #7 24 条评价 |
| 长住酒店 ▾ | — | #11 8 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #30 5 条评价 | #1 386 条评价 |
| 欧洲 | — | #57 0 条评价 |
| 亚太 | — | #32 0 条评价 |
| 中东 | — | #32 0 条评价 |
Choosing the right property management system (PMS) can drastically impact your hotel’s efficiency, guest experience, and bottom line. Lodgical Solution and ThinkReservations both aim to streamline operations, but they serve different hotel profiles and operational needs. Lodgical Solution appears to cater more to small and mid-sized properties, while ThinkReservations has a broader presence in the B&B and boutique segments. So, which one fits your hotel best?
Lodgical Solution is designed to serve hotels seeking a straightforward, cost-effective management platform with core functionalities like reservations, guest tracking, and reporting. ThinkReservations, meanwhile, offers a more feature-rich experience with advanced integrations, automation, and a strong OTA connection focus. The key difference is the volume of recent reviews: ThinkReservations has over 350 recent reviews and a significantly higher overall rating, signaling stronger user confidence.
Both products aim to reduce manual work, but ThinkReservations has a more modern, cloud-based design and a wider array of features. Are you prioritizing a more scalable, well-reviewed platform? The choice hinges on your hotel’s size, operational complexity, and desire for integrations.
If your hotel needs a system that excels at online bookings, OTA integrations, and automations — especially for small to mid-sized properties or B&Bs — ThinkReservations is the clear winner. Its high user ratings (4.88/5 with 356 reviews) and recent positive feedback make it the most reliable option for modern, digitally-savvy hoteliers.
If, however, your focus is on a simple, budget-friendly PMS with essential reservation and guest management features, Lodgical Solution could suffice. It’s better suited for smaller properties that prioritize affordability and ease of use over extensive automation or integrations.
In other words, for a hotel aiming to grow or improve guest communication and data insights, ThinkReservations is the safer bet. For those seeking straightforward management at a lower cost, Lodgical is worth considering.
Both systems score highly on ease of use, with Lodgical at 4.8/5 and ThinkReservations at 4.82/5. Lodgical’s interface is praised for simplicity, and its onboarding process is rated at 4.67/5, with users reporting a smooth start. ThinkReservations' onboarding and interface are similarly rated, with many reviewers describing the platform as intuitive and easy to navigate, even for non-tech users.
Recent reviews highlight the importance of support and training: ThinkReservations’ users often mention the availability of helpful onboarding tutorials and responsive customer service that makes staff adoption easier.
Edge: ThinkReservations.
Lodgical Solution offers 4 features exclusive to its platform, including guest CRM, online checkout, integrated CRS, and mobile device notes & tasks. ThinkReservations, on the other hand, boasts 14 unique features such as EPoS, automated night audit, multi-currency support, shift planning, and GDPR compliance.
While both systems share 25 core features, ThinkReservations’ additional functionalities support more complex operations and automation, especially for properties with multiple revenue streams or international guests. Its mobile app and ancillary revenue tracking are particularly noteworthy.
Edge: ThinkReservations.
Customer support ratings favor ThinkReservations at 4.82/5, compared to Lodgical’s 4.6/5. Both are praised for friendly, knowledgeable staff, but recent reviews of ThinkReservations highlight proactive support, quick responses, and consistent communication about updates — critical for busy hotels.
Lodgical’s support is regarded as solid, with some users mentioning a need for more frequent updates and communication about new features. However, because ThinkReservations has more recent reviews, it demonstrates a clearer track record of ongoing support.
Edge: ThinkReservations.
Lodgical Solution features 20 verified partners, including notable integrations like Nonius, RateBoard, and Vertical Booking, with some exclusive partner options. ThinkReservations offers 16 verified integrations, including major OTAs like Expedia, Airbnb, Tripadvisor, and channel managers such as TrustYou.
Both platforms support essential integrations, but Lodgical’s broader ecosystem and exclusive partners might appeal to properties with specific third-party needs. Nevertheless, ThinkReservations’ strong OTA connection and its native integration with popular booking channels make it more versatile for direct online distribution.
Edge: Lodgical Solution.
ThinkReservations overwhelmingly outperforms Lodgical in recent reviews: with over 350 reviews and an average rating of 4.88/5, compared to Lodgical’s 0/5 rating from only 5 reviews. The recent positive feedback emphasizes ThinkReservations’ ease of use, automation, and support, especially in small to mid-sized properties and B&Bs.
Lodgical’s limited review count and stagnant recent reviews suggest less confidence and fewer active users. Its ratings are outdated, making ThinkReservations the clear favorite based on current user sentiment.
Edge: ThinkReservations.
Lodgical Solution’s pricing details are unavailable, but it’s positioned as an affordable choice, especially for small properties. ThinkReservations charges a flat $500 monthly fee with no trial, implementation, or hidden fees, which many users find transparent and predictable.
Given the limited data on Lodgical’s cost, if budget is your main concern, you may want to clarify with the vendor. However, ThinkReservations’ transparent pricing and proven ROI from reviews make it easier to justify.
Not ideal if:
Not ideal if:
ThinkReservations is the more proven, feature-rich, and well-reviewed platform suitable for most small and medium properties. Its extensive recent reviews, high ratings, and strong support make it the safer choice for hotels committed to growth and automation.
Lodgical Solution remains a solid, affordable option for smaller hotels seeking basic management tools without the need for advanced features or integrations. Its limited recent reviews, however, suggest it’s less favored among current users.
In conclusion, if your hotel demands a modern, scalable solution with recent positive feedback, ThinkReservations is the clear winner. For smaller hotels or those on a tight budget seeking simple management, Lodgical may suffice but comes with less confidence in ongoing support and updates.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Lodgical Solution 和 ThinkReservations PMS 共享 25 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 交易电子邮件(预订、作品集等) | ||
| 在线结帐 | ||
| 基于云 | ||
| 多币种 | ||
| 客户关系管理 | ||
| 日历视图 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 综合 CRS | ||
| 自动夜间审计 |
显示主要差异。这两款产品之间还有 6 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
该目标暂无已发布的案例研究。
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
该目标暂无已发布的案例研究。
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
独特功能
酒店从业者喜爱的方面
尽管许多人已经认为它很优秀,但一些评论表示希望在周末提供额外支持,以便更好地处理紧急询问。
ThinkReservations 通过数字注册、夜间审计以及轻松管理预订和入住流程来帮助简化运营,使员工能够更加专注于与客人的互动。
该系统提供全面的数据和报告功能,使酒店经营者能够就定价、客人满意度和战略规划做出明智的决策。
酒店从业者提出异议的方面
一些评论强调了定价结构的问题,包括对渠道经理费用的不满以及 ThinkMessenger 等功能的高价格。
强制的两步验证对于一些用户来说是一个令人沮丧的地方,他们觉得它很麻烦并且希望降低安全设置。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgical Solution 和 ThinkReservations PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgical Solution 提供 20 个经验证的集成合作伙伴,而 ThinkReservations PMS 提供 16 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgical Solution:否。ThinkReservations PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgical Solution 的 HT Score 为 0,ThinkReservations 的为 89。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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