The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 554 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
HOTELTIME 表现出色 在 ROI 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Guest CRM and Ancillary revenue tracking.
Lodgical Solution 表现出色 ,拥有独特功能如 Guest Communication (SMS Messaging) and Guest Messaging.
基于 HTR 上 554 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 549 | 5 |
在分析了 554 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Lodgical Solution 用户则强调 。点击任意主题查看评价者的反馈。
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User Interface and Learning Curve
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技术支援
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Reporting and Analytics
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System Stability and Updates
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Automation Features
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移动优化
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #5 219 条评价 | #51 2 条评价 |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | #55 2 条评价 |
| 大型(75-199 间客房) ▾ | #2 46 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #5 239 条评价 | #58 2 条评价 |
| 豪华酒店 ▾ | #3 241 条评价 | #52 2 条评价 |
| 品牌/连锁酒店 ▾ | #4 143 条评价 | — |
| 长住酒店 ▾ | #4 49 条评价 | — |
按区域
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| 北美 ▾ | #52 4 条评价 | #30 5 条评价 |
| 欧洲 ▾ | #2 384 条评价 | — |
| 亚太 ▾ | #5 111 条评价 | — |
| 中东 ▾ | #1 21 条评价 | — |
Choosing between HotelTime PMS by HOTELTIME and Lodgical Solution hinges on your hotel’s size, complexity, and operational needs. Both systems aim to streamline property management, but they differ significantly in scope, market presence, and user feedback. HotelTime, with its extensive feature set and global reach, is used by hundreds of properties worldwide, whereas Lodgical’s more focused, user-friendly platform caters primarily to smaller hotels and resorts. How do you determine which aligns best with your hotel’s priorities?
HotelTime PMS and Lodgical Solution both address core property management challenges, like reservations, guest data, and operational reporting. HotelTime's broad feature set includes modules for revenue management, guest CRM, EPoS, and multi-lingual support, making it adaptable for large, complex properties. Lodgical, on the other hand, offers a straightforward, easy-to-navigate interface with essential features that suit smaller hotels, villas, and vacation rentals. The key difference is in their customer bases: HotelTime's features and global reach serve larger, multi-property hotels, while Lodgical concentrates on simplicity and affordability for smaller establishments. Which approach better suits your hotel’s scale and operational complexity?
If your hotel needs a comprehensive, multi-module system capable of handling complex operations across multiple properties, HotelTime is the clear choice. It is ideal for larger hotels, resorts, and groups that require extensive integrations, advanced revenue management, and detailed reporting. Conversely, if your property is small to mid-sized, prioritizes ease of use, and seeks affordable deployment, Lodgical Solution is the better fit. Its intuitive platform is praised for its simplicity, making onboarding and staff adoption straightforward. For a property with 10–100 rooms wanting robust features without the complexity, Lodgical excels.
Both systems boast high usability ratings, with HotelTime scoring 4.66/5 and Lodgical slightly higher at 4.8/5. HotelTime's interface is feature-rich but can present a steeper learning curve, especially for staff unfamiliar with advanced modules. Its onboarding is rated 4.63/5, with some users noting initial setup complexity. Lodgical Solution, with an onboarding score of 4.67/5, is praised for its straightforward, intuitive design that minimizes training time and accelerates staff adoption. Edge: Lodgical Solution.
HotelTime offers 25 features exclusive to its platform, including guest CRM, multi-currency support, automated night audit, and integrated spa & wellness modules—features that Lodgical lacks. Lodgical, however, provides unique features like SMS guest communication and voice-to-text notes, enhancing guest engagement for smaller properties. Overall, HotelTime's 26 shared features plus its additional modules make it more comprehensive for complex operations. Edge: HotelTime PMS.
HotelTime is highly rated for support, with a 4.73/5 rating and over 400 reviews, many praising its responsive team and detailed onboarding. Customers mention quick responses and willingness to help, especially during system setup and troubleshooting. Lodgical's support, with a 4.6/5 rating from just five reviews, is described as friendly and helpful but less extensive, partly due to its smaller user base. Given the volume and recency of HotelTime’s reviews, it has a slight edge. Edge: HotelTime PMS.
HotelTime boasts 58 verified integration partners, including popular tools like Profitroom, STR, and Bookboost, offering extensive connectivity for large operations. Lodgical has 20 verified partners, with notable integrations like RateBoard and GuestCentric, suitable for smaller hotels needing core functionality. Shared integrations include systems like Lybra Tech and Duetto, but HotelTime’s broader ecosystem makes it more adaptable for complex tech stacks. Edge: HotelTime PMS.
HotelTime’s overall rating of 4.83/5 from 433 reviews makes it the more highly-rated system, especially among larger properties and brands. Recent reviews praise its feature richness, support, and ease of access, reinforcing its reputation. Lodgical, with no current ratings available beyond a few reviews, does not match HotelTime’s scale or recent feedback volume. Larger hotels and chains generally favor HotelTime’s proven track record. Edge: HotelTime PMS.
HotelTime charges a flat base fee of $600, with no trial or monthly per-room charges. Pricing details for Lodgical are unavailable, but it is positioned as an affordable, subscription-based solution for small to mid-sized hotels. If budget and transparent pricing are priorities, HotelTime’s straightforward model offers clarity. For smaller properties seeking a cost-effective option, Lodgical’s lack of explicit pricing may be advantageous, but you should request a quote.
Not ideal if:
Not ideal if:
HotelTime offers a broad, feature-rich platform with extensive integrations and a proven track record across global markets, making it ideal for larger and more complex hotels. Its high ratings, support, and advanced modules justify its higher price point for properties with sophisticated operational needs.
Lodgical Solution stands out as a straightforward, cost-effective PMS primarily suited for small to mid-sized hotels and resorts. Its intuitive interface, high usability, and targeted features make it an excellent choice for properties seeking simplicity and efficiency without the burden of unnecessary complexity.
In conclusion, if your hotel requires a comprehensive, scalable management system and you operate across multiple locations or segments, HotelTime is the better choice. If your property is smaller, or if ease of use and affordability are your top priorities, Lodgical Solution will serve you well.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,HotelTime PMS 和 Lodgical Solution 共享 26 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 日历视图 | ||
| 来宾消息 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 自动夜间审计 | ||
| 访客通信(短信) | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 16 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Lodgical Solution 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Lodgical Solution 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Lodgical Solution:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 92,Lodgical Solution 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问