The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 29 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
CheckInn Systems 表现出色 ,拥有独特功能如 Automatic Translations and PCI Compliant.
LIKE MAGIC 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Hotel Website Check-in Portal and Lobby Kiosk.
基于 HTR 上 29 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $400/mo | From $700/mo |
| 经验证的评价 | 0 | 29 |
在分析了 29 条经验证的评价后,CheckInn Systems 用户最看重其 ,而 LIKE MAGIC 用户则强调 宾客旅程应用程序, 自动化与集成, 非接触式办理登机手续。点击任意主题查看评价者的反馈。
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宾客旅程应用程序
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自动化与集成
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非接触式办理登机手续
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设计灵活性
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收入机会
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分析与报告
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推送通知延迟
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #7 12 条评价 |
| 中型(25-74 间客房) ▾ | — | #7 10 条评价 |
| 大型(75-199 间客房) | — | #8 3 条评价 |
按物业类型
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| 精品酒店 ▾ | — | #11 6 条评价 |
| 豪华酒店 | — | #15 2 条评价 |
| 品牌/连锁酒店 | — | #15 2 条评价 |
| 长住酒店 ▾ | — | #5 12 条评价 |
按区域
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| 北美 | — | #17 1 条评价 |
| 欧洲 ▾ | — | #5 27 条评价 |
Choosing a contactless check-in system for your hotel hinges on your priorities: whether you need a platform with extensive reviews and proven recent performance or one with a broader regional presence and more features. CheckIn Systems' Kiosk Solutions by CheckInn Systems has zero reviews and no recent data, making it difficult to gauge suitability. In contrast, LIKE MAGIC (Check-in) boasts 29 reviews, with recent feedback illuminating its strengths and weaknesses. The clear winner is the product with more recent reviews and higher overall ratings, which is LIKE MAGIC.
Both solutions aim to streamline your check-in process, reduce front desk congestion, and improve guest satisfaction. However, they diverge significantly in usability, features, and regional presence. Before making your decision, consider what your hotel needs most: a well-supported, highly-rated platform or a system with more integrations and regional reach.
CheckInn Systems’ Kiosk Solutions offers a specialized approach to visitor management designed mainly for quick, secure check-ins, with a focus on automation and security protocol integration. Its lack of reviews and regional presence makes it less transparent and potentially less adaptable for hotels seeking active support or regional deployment.
LIKE MAGIC, on the other hand, is a mature, highly-rated platform with 29 reviews, including recent ones. It provides a comprehensive guest journey experience, integrating contactless check-in, digital keys, and automation features that support a broader array of hotel types and guest interactions.
While CheckInn Systems emphasizes security and quick contract signing, LIKE MAGIC prioritizes guest engagement, self-service, and operational automation. Which aligns better with your hotel’s guest experience goals?
If your hotel needs a proven, well-rated solution to enhance guest experience and reduce staffing needs, go with LIKE MAGIC. Its strong reviews, recent updates, and extensive integration options demonstrate a platform trusted by multiple hotel types across Europe and Asia Pacific.
If your team prioritizes automated visitor management focused mainly on security and quick check-ins, and regional support isn’t a concern, CheckInn Systems might seem appealing. However, the lack of reviews and recent customer feedback makes it a risky choice.
Given the data, LIKE MAGIC is the more reliable, scalable option for hotels aiming to elevate their contactless check-in process while maintaining high guest satisfaction.
CheckInn Systems offers no available user ratings or recent reviews, making it impossible to assess usability. Its lack of feedback suggests limited market traction or support, which could impact staff adoption and guest experience.
LIKE MAGIC excels with a 4.9/5 ease of use rating based on 29 reviews, with many hotel users praising its straightforward interface and quick onboarding. Customers consistently mention how intuitive the platform is for staff and guests alike.
Edge: LIKE MAGIC.
CheckInn Systems offers three unique features—Automatic Translations, PCI Compliance, and Easy Room Selection—focused mainly on security and efficiency. However, it lacks a broader feature set and integrations, limiting its versatility.
LIKE MAGIC provides four unique features: Hotel Website Check-in Portal, Lobby Kiosk, Device Agnostic platform, and Self-Service Checkout, supporting a more complete guest journey. It also shares 13 features with CheckInn, including contactless check-in and automation tools.
Overall, LIKE MAGIC offers a richer feature set catering to diverse hotel needs. Edge: LIKE MAGIC.
CheckInn Systems has no recent reviews or ratings, making it impossible to evaluate customer support quality. Its apparent lack of ongoing customer engagement raises concerns about post-sale support and updates.
LIKE MAGIC boasts a 4.83/5 customer support rating from 29 reviews, with users praising its responsiveness and onboarding. Many reviews mention how support helped resolve issues quickly, facilitating smooth implementation.
Edge: LIKE MAGIC.
CheckInn Systems does not list verified integration partners, suggesting limited or no integration options. This limits its ability to connect with other hotel management systems, payment gateways, or digital key providers.
LIKE MAGIC has 10 verified partners, including Mews, Oracle Hospitality, SALTO Systems, Adyen, and TrustYou, providing extensive integration options. These allow a seamless connection with PMS, POS, security, and messaging platforms.
Edge: LIKE MAGIC.
CheckInn Systems has no reviews or ratings, so the comparative score is unavailable. Its lack of recent feedback indicates limited user confidence or market presence.
LIKE MAGIC’s recent reviews, high ratings, and NPS score of 9.86/10 show strong hotel owner satisfaction. Hoteliers across segments such as extended stays, city center hotels, and boutique hotels rate LIKE MAGIC highly for usability, support, and features.
Edge: LIKE MAGIC.
CheckInn Systems' pricing details are unavailable, with no indication of its pricing model. Its lack of transparent pricing suggests it may be tailored or less competitive.
LIKE MAGIC charges a $700 base price with no monthly fees or implementation costs. Its clear pricing model, combined with high value ratings, indicates a predictable investment.
The core difference lies in their maturity and customer feedback: LIKE MAGIC is well-rated, with recent reviews confirming its effectiveness, while CheckInn Systems remains unsupported by recent customer data. If your hotel values proven, highly-rated solutions, LIKE MAGIC is the clear choice.
Choose LIKE MAGIC if you need a platform with extensive features, strong support, and broad integrations, especially if you're operating in Europe or Asia Pacific. It’s ideal for hotels looking to modernize their guest experience and streamline operations.
Opt for CheckInn Systems only if your focus is purely on secure, automated visitor management without the need for guest-facing features or regional support. However, given its lack of reviews and recent data, this choice involves more risk.
In conclusion, for hotels prioritizing reliability, user satisfaction, and operational scale, LIKE MAGIC offers a proven, highly-rated solution backed by recent reviews and extensive integrations. It is the smarter investment to enhance your contactless check-in experience and elevate guest satisfaction.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $400/mo | From $700/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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到达前和登记入住
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| 酒店网站入住门户 | ||
| 大堂售货亭 | ||
| 自助结账 | ||
| 自助值机 | ||
| 设备无关 | ||
| 轻松选择房间 | ||
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信息收集
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| 自定义问题 | ||
| 条款和条件签署 | ||
| 营销传播选择加入 | ||
| 预注册信息收集 | ||
| 文件和护照扫描 | ||
| 身份验证 | ||
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翻译
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| 自动翻译 | ||
| 多种语言 | ||
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付款与授权
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| 登记卡电子签名 | ||
| 收取押金 | ||
| 付款和授权 | ||
| 身份验证 | ||
| 符合 PCI 标准 | ||
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手机钥匙
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升级和追加销售
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| 到货前追加销售和升级 | ||
| 轻松选择房间 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
该目标暂无已发布的案例研究。
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
酒店从业者喜爱的方面
宾客旅程应用程序 (Guest Journey App) 作为一个集中式枢纽,整合多种沟通渠道,让宾客能够以数字化方式管理服务。其直观的设计显著减少了人员需求,同时提升了... 宾客旅程应用程序 (Guest Journey App) 作为一个集中式枢纽,整合多种沟通渠道,让宾客能够以数字化方式管理服务。其直观的设计显著减少了人员需求,同时提升了宾客体验。
用户看重 LikeMagic,因为它能够与 PMS 和数字钥匙系统等现有系统无缝集成。客房服务和付款处理等重复性任务的自动化,让酒店员工能够专注于打造卓越的宾客体验... 用户看重 LikeMagic,因为它能够与 PMS 和数字钥匙系统等现有系统无缝集成。客房服务和付款处理等重复性任务的自动化,让酒店员工能够专注于打造卓越的宾客体验。
LikeMagic 的非接触式入住服务备受赞誉,提升了宾客的便利性,并减少了前台的拥挤。宾客可以通过手机办理入住,流程快捷卫生,尤其受到国际旅客的青睐。
酒店从业者提出异议的方面
LikeMagic 以通过客房升级和套餐附加服务等功能提升增值收入而闻名。该平台整合了延迟退房或客房送餐等附加服务,为提升收入提供了宝贵的机会。
人们经常提到需要更全面的分析和报告功能。用户表示希望拥有能够追踪宾客参与度并提供关键绩效指标的高级模块,从而更好地做出决策并改进服务。
独特功能
评分差异最大的方面
这取决于您的需求。CheckIn Systems Kiosk Solutions 和 LIKE MAGIC (Check-in) 共享许多核心 Contactless Check-in 功能,但各有独特的能力。CheckIn Systems Kiosk Solutions 提供 0 个经验证的集成合作伙伴,而 LIKE MAGIC (Check-in) 提供 10 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。LIKE MAGIC (Check-in) 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CheckIn Systems Kiosk Solutions:否。LIKE MAGIC (Check-in):否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。CheckInn Systems 的 HT Score 为 0,LIKE MAGIC 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案