The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 98 条经验证的评价后,Clock 用户最看重其 ease of use and accessibility, reservation and booking management, 客户服务与支持,而 DJUBO 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #21 19 条评价 | #31 3 条评价 |
| 中型(25-74 间客房) ▾ | #14 28 条评价 | #43 0 条评价 |
| 大型(75-199 间客房) | #17 2 条评价 | — |
| 超大型(200+ 间客房) ▾ | #5 5 条评价 | #25 0 条评价 |
按物业类型
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| 精品酒店 ▾ | #18 30 条评价 | #31 2 条评价 |
| 豪华酒店 ▾ | #18 14 条评价 | #31 2 条评价 |
| 品牌/连锁酒店 ▾ | #15 15 条评价 | #39 0 条评价 |
| 长住酒店 ▾ | #16 8 条评价 | #31 0 条评价 |
按区域
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| 北美 ▾ | #17 11 条评价 | #33 0 条评价 |
| 欧洲 ▾ | #9 38 条评价 | — |
| 亚太 | #12 4 条评价 | #10 3 条评价 |
| 中东 | #18 2 条评价 | #16 0 条评价 |
Choosing between Clock HMS by Clock and Djubo by DJUBO hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Both platforms aim to streamline hotel management, but Clock’s extensive feature set and larger user base make it a more established choice for hospitality businesses seeking robust integration and comprehensive functionality. Djubo, on the other hand, offers a streamlined all-in-one platform with a focus on control and visibility, particularly suited for multi-property operations.
Your team must decide whether you prioritize a mature, feature-rich solution with wide regional reach or a more consolidated platform designed for straightforward management. Do you need a system that scales with complex operations or one that simplifies everything into a single dashboard? Which platform better aligns with your current growth plans?
Both Clock and Djubo serve as all-in-one management systems. Clock’s core strength is its extensive feature set, including reservations, rates, invoicing, front desk, housekeeping, guest messaging, booking engine, and integrated restaurant POS. It also offers online check-in, guest portals, card payment automation, and analytics without additional fees, making it ideal for hotels requiring a comprehensive, versatile system.
Djubo concentrates on unifying core hotel functions—PMS, channel management, booking engine, POS, revenue management, and back-office operations—into a single platform, emphasizing control and real-time visibility. While Djubo offers fewer features, it covers essential hotel management needs efficiently, especially for independent and multi-property hotels seeking a simplified, unified approach.
Since Clock boasts 63 reviews with recent activity (5 reviews in the last 6 months) and a high overall rating (4.88/5), it benefits from fresher, more diverse user feedback. Djubo’s 19 reviews, though slightly older and less recent, show a near-perfect 5/5 rating. Does your hotel need a more established platform with recent user insights or are you comfortable with a smaller, highly-rated system?
If your hotel needs a versatile solution that supports extensive integrations, dynamic pricing, and features like online check-in, guest messaging, and detailed analytics, Clock is the better fit. Its broad partner network and regional presence make it suitable for hotels aiming for a scalable, feature-rich platform.
If your team prioritizes a unified, control-driven system with straightforward operations, especially if managing multiple properties, Djubo’s all-in-one approach will serve you well. Its focus on visibility, control, and ease of use simplifies daily tasks and helps maximize revenue without the complexity of multiple disconnected tools.
In summary, choose Clock if you value depth of features and integration, and opt for Djubo if your hotel needs simplicity with comprehensive real-time control. Which of these priorities is more critical for your hotel’s current strategy?
Clock scores a solid 4.73/5 for ease of use, with users praising its straightforward navigation and support, but noting initial setup can be complex. Reviewers mention, “The usability of the system saved us a lot of time,” and “It’s easy to navigate once you get used to it,” though some find the interface a bit dated.
Djubo surpasses Clock with a 4.95/5 rating for ease of use, and reviewers frequently highlight its intuitive design and supportive onboarding. Comments like “Very easy to use supportive staff” and “Speedy onboarding” reinforce its user-friendly reputation.
Edge: Djubo.
Clock offers 37 shared features plus 12 unique features, including gift vouchers, centralized user management, guest app, online checkout, shift planning, integrated payment terminals, GDPR compliance, and SOC2 certification. Its extensive feature set caters to hotels seeking a broad, flexible management platform.
Djubo provides 37 shared features and 5 unique ones, including native email marketing, revenue management, automated night audit, guest communication via SMS, and a mobile app. Its focus on revenue and guest engagement tools makes it suitable for hotels wanting integrated marketing and revenue control.
Edge: Clock, for its broader feature set and compliance credentials.
Clock’s support scores a 4.78/5, with users appreciating responsiveness and quick problem resolution. Review quotes include “Excellent support that deals with queries efficiently” and “The support team is responsive and helpful,” though some note that complex issues can take longer.
Djubo’s support ratings are slightly lower at 4.76/5 but still highly regarded. Users praise “Supportive staff and always available,” although a few mention that pricing for long-term clients could be more flexible.
Edge: Clock.
Clock boasts 111 verified partners, including prominent integrations like Tripadvisor, Curacity, Hotel Investor Apps, and Profitroom. Its extensive partner network allows deep customization and connectivity across different systems.
Djubo has just 3 verified partners, with notable integrations including Tripadvisor and Simplotel. Its limited integration options may restrict flexibility but keep the platform straightforward.
Edge: Clock.
Clock’s latest reviews show a 4.88/5 rating with 63 reviews, and recent ratings in the last six months reinforce its positive reputation. Users rate it highly for revenue growth, ease of use, and support, especially in North America and Europe.
Djubo has a perfect 5/5 rating from 19 reviews, though fewer are recent. Its users, mainly in India, praise its control and simplicity but lack regional diversity in feedback.
Edge: Clock.
Clock’s pricing begins at $600 monthly for its core features, with no freemium options, implementation fees, or hidden costs. It’s transparent about its pricing structure, suitable for hotels ready to invest in a comprehensive system.
Djubo’s pricing isn’t publicly listed, and costs likely vary based on modules and hotel size. Both platforms do not specify free trials or upfront fees, but Clock’s clear pricing may appeal to hotels with strict budgets.
Not ideal if your hotel prefers a simple, plug-and-play solution or has minimal operational complexity.
Not ideal if you need a highly customizable system with deep third-party integrations or are operating in regions with limited support.
Clock HMS by Clock offers a comprehensive, highly integrated management platform that appeals to hotels with complex needs across diverse operations. Its extensive feature set and regional presence make it well-suited for hotels looking for depth, compliance, and scalability.
Djubo by DJUBO provides an easy-to-use, control-focused platform ideal for hotels wanting an all-in-one solution that simplifies daily operations and enhances revenue opportunities. Its streamlined approach is best for hotels that prioritize control and visibility over customization.
Choose Clock if you require a broad, feature-rich system with a large partner network and regional reach. Opt for Djubo if your hotel needs a straightforward, unified platform that’s quick to implement and easy to operate, especially if you are managing multiple properties.
In conclusion, for most hotels with recent reviews and a larger footprint, Clock’s maturity and extensive features make it the preferable choice. However, if simplicity and ease of use are your top priorities, Djubo remains a compelling option.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.
Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.
Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导... Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导和复杂功能支持。
酒店从业者提出异议的方面
尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分... 尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分用户认为现有报告功能不足,且难以从中获取全面的洞察。
用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态... 用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态运营和营销策略。
排名更高的方面
独特功能
排名更高的方面
独特功能
这取决于您的需求。Clock HMS 和 Djubo 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Clock HMS 提供 111 个经验证的集成合作伙伴,而 Djubo 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Djubo 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock HMS:否。Djubo:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 79,DJUBO 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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