Clock HMS vs. Exely HMS: 哪个更适合您?

更新于 May 15, 2026  ·  已分析 135 条经验证的评价

摘要

我们分析了 135 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Clock 表现出色 在 ease of use and accessibility 方面 — 尤其适合 independent 类型的物业 (5.0/5) ,拥有独特功能如 Tablet/Kiosk Check-in and Guest App.

Exely 表现出色 在 user interface 方面 ,拥有独特功能如 Native Email Marketing and Guest Communication (SMS Messaging).

查看下方完整分析 ↓

Clock HMS 与 Exely HMS 相比如何?

基于 HTR 上 135 条经验证的酒店从业者评价的并排评分。

HTScore
79
82
推荐可能性
96%
98%
易用性
4.8/5
4.9/5
客户支持
4.8/5
4.9/5
性价比
4.7/5
4.9/5
起始价格 From $600/mo From $400/mo
经验证的评价 79 56

Clock HMS 与 Exely HMS 的优缺点是什么?

在分析了 135 条经验证的评价后,Clock 用户最看重其 ease of use and accessibility, reservation and booking management, 客户服务与支持,而 Exely 用户则强调 user interface, 客户支持, hotel operation efficiency。点击任意主题查看评价者的反馈。

Clock Clock Exely Exely
优点
+ Ease of Use and Accessibility
+ User Interface
+ Reservation and Booking Management
+ 客户支持
+ 客户服务与支持
+ Hotel Operation Efficiency
+ 集成与连接
+ Channel Management
缺点
报告和分析
自定义和报告功能
定制化和灵活性
系统性能和速度
移动和用户界面
移动应用

Clock 对比 Exely:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Clock Clock Exely Exely
小型(10-24 间客房) #21 19 条评价 #23 16 条评价
中型(25-74 间客房) #14 28 条评价 #17 15 条评价
大型(75-199 间客房) #17 2 条评价 #16 3 条评价
超大型(200+ 间客房) #5 5 条评价 #11 1 条评价

按物业类型

细分市场 Clock Clock Exely Exely
精品酒店 #18 30 条评价 #22 13 条评价
豪华酒店 #18 14 条评价 #20 11 条评价
品牌/连锁酒店 #15 15 条评价 #25 2 条评价
长住酒店 #16 8 条评价 #21 3 条评价

按区域

细分市场 Clock Clock Exely Exely
北美 #17 11 条评价 #22 2 条评价
欧洲 #9 38 条评价 #24 2 条评价
亚太 #12 4 条评价 #6 28 条评价
中东 #18 2 条评价 #7 5 条评价

The Decision

Choosing between Clock HMS by Clock and Exely HMS by Exely hinges on your hotel's specific needs and operational priorities. Both platforms aim to streamline hotel management, but they approach this goal differently and serve different segments of the market. Understanding their core strengths and limitations will guide you to the best fit for your property.

Clock offers an all-in-one management system with extensive integrations, while Exely emphasizes boosting revenue through powerful booking and reputation tools. Which aligns better with your current challenges?

Is Clock HMS or Exely HMS Better for Hotels?

Both Clock and Exely are designed to streamline hotel operations, but they diverge significantly in scope and focus. Clock provides a broad, feature-rich platform covering reservations, housekeeping, POS, and analytics, all with more comprehensive integration options. Exely, by contrast, concentrates on increasing direct bookings, managing online reputation, and automating revenue strategies.

Review data shows Clock has a higher overall rating (4.88/5 vs. Exely's 0/5), along with more reviews (63 vs. 48), especially recent ones. This suggests Clock's platform is more tested and trusted in the industry today. Are you prioritizing a broad management system or targeted revenue growth tools?

Clock HMS vs Exely HMS: Which Should Your Hotel Choose?

If your hotel needs an integrated PMS that covers reservations, housekeeping, point of sale, and guest messaging, Clock is the clear choice. It suits properties seeking a comprehensive management solution, especially those in boutique, city center, or independent segments.

If your goal is to maximize online revenue, improve direct bookings, and manage reputation effectively, Exely offers specialized tools like a booking engine, reputation management, and revenue optimization modules. Larger hotels with a focus on online sales and brand loyalty may find Exely more aligned with their growth strategies.

Is Clock HMS or Exely HMS Easier to Use?

Clock scores a 4.73/5 for ease of use, with users praising its straightforward navigation and support during onboarding. However, some mention that initial setup can be complex, and system lags occasionally impact workflow.

Exely slightly edges out here with a 4.88/5 rating, with reviews emphasizing its intuitive interface, quick onboarding, and helpful support via WhatsApp. Its focus on simplicity makes it suitable for hotels needing a fast, user-friendly system.

Edge: Exely HMS.

Which Has Better Features: Clock HMS or Exely HMS?

Clock boasts 18 features exclusive to its platform, including digital registration, integrated ID & passport scanners, real-time reporting, automated space optimization, and PCI compliance. These functionalities are tailored for operational efficiency and automation.

Exely offers 7 unique features, such as a native booking engine, revenue management, and online reputation tools, which are essential for revenue-focused properties.

Given the broader feature set, Clock's comprehensive management capabilities give it the edge for properties needing all-in-one functionality.

Edge: Clock HMS.

Which Has Better Customer Support: Clock HMS or Exely HMS?

Clock's support ratings (4.78/5) are slightly below Exely's (4.9/5), but both receive high marks for responsiveness. Clock users appreciate the quick resolution of queries, though some mention that support can struggle with complex issues.

Exely's support is described as sociable, responsive, and attentive, with reviews noting continuous improvements and prompt assistance. Its newer platform benefits from dedicated customer service focusing on growth.

Edge: Exely HMS.

Which Has More Integrations: Clock HMS or Exely HMS?

Clock has a significant advantage with 111 verified partners, including key integrations like Curacity, Hotel Investor Apps, and Profitroom. Shared integrations with Clock include IDeaS, Hotellab, and Exely itself.

Exely's integration ecosystem is limited to 8 verified partners, with notable connections to Oracle Hospitality, Mews, and Booking.com. This narrower selection can restrict operational flexibility.

Given the extensive integration network, Clock offers greater flexibility and connectivity for diverse hotel ecosystems.

Edge: Clock HMS.

Which Do Hoteliers Rate Higher: Clock HMS or Exely HMS?

Clock's reviews are more numerous and recent, with a 4.88/5 overall rating based on 63 reviews, and a 95% likelihood to recommend. Boutique and independent hotels particularly praise its usability and support.

Exely, despite fewer reviews, boasts a perfect 0/5 rating in some segments, but recent feedback (18 reviews in the last six months) shows a high satisfaction score of 98% likelihood to recommend. Its newer presence makes its ratings more current.

Considering review recency and volume, Clock's reputation is more established and trusted.

Edge: Clock HMS.

How Much Do Clock HMS and Exely HMS Cost?

Clock charges a flat fee of $600, with no freemium tier or additional charges for features or integrations. Its pricing reflects its extensive feature set and integration capabilities.

Exely's base price is $400, with no mention of additional costs. While cheaper, it may lack some advanced functionalities found in Clock.

Your decision may depend on whether you value comprehensive features over lower initial costs.

What Type of Hotel Should Use Clock HMS?

  • Hotels needing an all-in-one management platform covering reservations, housekeeping, POS, and analytics.
  • Properties with complex operational workflows requiring automation, real-time reporting, and multiple integrations.
  • Boutique, city center, or independent hotels seeking a flexible PMS with broad connectivity.
  • Teams prioritizing a platform that supports online check-in, digital registration, and guest portals.
  • Hotels that prefer a single system without additional modules or third-party apps.

Not ideal if… your hotel only needs a simple booking engine or minimal operational management, as Clock's extensive features may be overwhelming.

What Type of Hotel Should Use Exely HMS?

  • Hotels focused on increasing direct bookings through integrated booking engines and online marketing.
  • Properties aiming to improve online reputation with built-in review management.
  • Larger hotels or chains seeking a platform with revenue management and automation tools.
  • Hotels that want an intuitive system with quick onboarding and straightforward daily operations.
  • Properties that prioritize online presence and brand loyalty.

Not ideal if… your hotel needs a broad management system with extensive operational features beyond revenue and reputation management.

Clock HMS vs Exely HMS: The Bottom Line for Hotels

Clock's core strength lies in its broad, integrated management system, making it suitable for hotels seeking comprehensive control over operations. Its extensive features, strong integrations, and proven reviews support a well-rounded management approach.

Exely excels in revenue growth, online reputation, and direct booking management, making it ideal for properties where maximizing online sales and guest engagement are top priorities.

Choose Clock if operational efficiency and integration flexibility are your main goals. Opt for Exely if boosting revenue, online presence, and reputation are your primary objectives.


This comparison aims to clarify which platform aligns best with your hotel’s current needs, enabling you to make an informed, confident decision.

Clock HMS 和 Exely HMS 的价格是多少?

酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Clock Clock Exely Exely
Starting Price From $600/mo From $400/mo

Clock HMS 有哪些 Exely HMS 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Clock HMS 和 Exely HMS 共享 31 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Clock Clock Exely Exely
原生电子邮件营销
原生电子邮件营销
宾客沟通(短信)
平板电脑/自助值机
数字注册
直接计费
移动应用程序
网站开发
自动化夜间审计
自动空间优化
访客应用程序
集成身份证和护照扫描仪

显示主要差异。这两款产品之间还有 13 项功能存在差异。

实际成果:Clock 对比 Exely(按业务目标)

我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Clock Clock

该目标暂无已发布的案例研究。

Exely MetroStar Hotel Kuala Lumpur 大型
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
提高运营效率
Clock Gambino Hotels 小型
+ Result 1: Reduced manual work
+ Manual processes such as payment handling and reporting are now automated, saving time for the team.
+ �Things that used to be done manually are automated today

"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."

Carsten Werblow
Carsten Werblow
Head of Operations Gambino Hotels
Exely Boulevard Batumi Hotel & Bellevue Residence 中型
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations

Clock 对比 Exely:总结

Clock
Clock
4.8/5 来自 79 条评价

酒店从业者喜爱的方面

Ease of Use and Accessibility 100% 正面

Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.

Reservation and Booking Management 89% 正面

Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.

客户服务与支持 67% 正面

Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导... Clock PMS+ 提供可靠的客户支持,以快速响应而著称。尽管总体上受到好评,但也有用户反馈偶尔会出现指导错误以及需要专家建议的情况。用户建议改进用户体验指导和复杂功能支持。

酒店从业者提出异议的方面

报告和分析 70% 负面

尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分... 尽管 Clock PMS+ 能够满足核心分析需求,但许多用户表示希望获得更完善、更可定制的报告功能。这包括与 Excel 集成,以及提供更详细的财务分析和运营指标。部分用户认为现有报告功能不足,且难以从中获取全面的洞察。

定制化和灵活性 67% 负面

用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态... 用户表示希望获得更多自定义选项和更灵活的设置,以满足酒店的特定需求。虽然总体上感到满意,但部分用户指出,他们希望修改报告和界面设置,以便更好地支持动态运营和营销策略。

排名更高的方面

中型(25-74 间客房) #14 vs #17
小型(10-24 间客房) #21 vs #23
超大型(200+ 间客房) #5 vs #11
住宿加早餐与客栈 #20 vs #25

独特功能

直接计费 平板电脑/自助值机 自动空间优化 集成身份证和护照扫描仪 数字注册
4.7/5 易用性 4.8/5 客户支持 111 个集成
访问官网
Exely
Exely
4.9/5 来自 56 条评价

酒店从业者喜爱的方面

User Interface 73% 正面

The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.

客户支持 100% 正面

客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。

Hotel Operation Efficiency 100% 正面

Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.

酒店从业者提出异议的方面

自定义和报告功能 56% 负面

用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。

系统性能和速度 50% 负面

有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。

排名更高的方面

超小型(少于 10 间客房) #26 vs #32
市中心酒店 #13 vs #18
亚太 #6 vs #12
中东 #7 vs #18

独特功能

自动化夜间审计 原生电子邮件营销 网站开发 宾客沟通(短信) 原生电子邮件营销
4.9/5 易用性 4.9/5 客户支持 8 个集成
查看资料

评分差异最大的方面

综合评分 Clock 4.9 vs 0.0 (+4.9)

关于 Clock HMS 与 Exely HMS 的常见问题

Clock HMS 能否替代 Exely HMS?

这取决于您的需求。Clock HMS 和 Exely HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Clock HMS 提供 111 个经验证的集成合作伙伴,而 Exely HMS 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Clock HMS 或 Exely HMS 是否提供免费方案?

Clock HMS:否。Exely HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Clock HMS 和 Exely HMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 79,Exely 的为 82。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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