The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Ancillary revenue tracking and Guest profiles.
Enginyeria de Software S.A. (ENGISOFT) 表现出色 ,拥有独特功能如 Spa & Wellness Module.
基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 328 | 0 |
在分析了 328 条经验证的评价后,Clock 用户最看重其 功能丰富, 运营效率, 响应式支持和定期更新,而 Enginyeria de Software S.A. (ENGISOFT) 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing between Clock PMS by Clock and Engisoft by Enginyeria de Software S.A. hinges on your hotel’s operational needs and growth ambitions. Both systems aim to streamline property management, but Clock PMS excels with its comprehensive feature set and recent positive reviews, whereas Engisoft remains unreviewed and less established in the market. Your decision should reflect your current hotel size, segment, and strategic goals.
Clock PMS provides an all-in-one cloud platform with extensive integrations and features tailored for busy hotels that want to automate and centralize operations. Engisoft, with no recent reviews and a small presence, appears more suited for smaller or less tech-dependent properties. Do you prefer a proven, feature-rich solution or a less documented, emerging option?
Clock PMS, with 251 reviews and a 4.8/5 overall rating, is the clear leader in trustworthiness and user satisfaction. Its recent reviews, collected within the last six months, reinforce its strong market presence and ongoing improvements, making it the safer and more effective investment for most hoteliers.
Engisoft, with no reviews and a limited regional presence, lacks recent user feedback, making it difficult to gauge its reliability or customer experience. Unless your hotel operates in a very niche market or has specific needs suited to Engisoft’s minimal features, Clock PMS is the recommended choice. Are you ready to rely on a system with proven performance and ongoing support?
Clock PMS and Engisoft both aim to simplify hotel operations, but they diverge sharply in maturity and usability. Clock offers a robust, feature-rich, cloud-based platform designed to handle reservations, rates, invoicing, and guest communications in one environment, supported by recent positive reviews. Engisoft, on the other hand, appears to be a basic, less documented solution without recent user feedback, limiting confidence in its capabilities.
Clock’s recent review score of 4.78/5 for ease of use and 4.75/5 for customer support reflects a system that hotels find accessible and well-supported. Engisoft’s lack of reviews leaves its usability and support quality unverified. Given the recent feedback and large user base, Clock is more likely to meet your operational needs efficiently. Do you prefer a mature, proven system or an untested alternative?
If your hotel needs a scalable, full-featured PMS with integrated booking engine, channel management, guest messaging, and operational automation, Clock PMS is the clear choice. Its extensive feature set—over 40 unique features and 111 verified integrations—serves hotels looking to streamline complex workflows and improve guest experiences.
If your hotel is very small, with minimal operational complexity, and you prioritize simplicity over advanced features, Engisoft might seem appealing. However, without recent reviews or a proven track record, it’s risky to rely on Engisoft for critical operations. For most hotels seeking reliability, growth, and comprehensive tools, Clock is the recommended option. Are you prepared to invest in a solution proven by hundreds of hotels?
Clock PMS boasts a high ease-of-use rating of 4.78/5 and an onboarding score of 4.71/5, indicating a user-friendly experience that simplifies staff training. Many reviewers praise its intuitive interface and quick setup, making it suitable for hotels wanting minimal disruption during implementation.
Engisoft’s user interface and onboarding process are unreviewed, leaving their ease of use uncertain. With no recent user feedback, it’s impossible to gauge how quickly your team can adopt and master the platform. Based on available data, Clock’s ease of adoption gives it an edge. Would you prefer a system with proven simplicity or an unverified interface?
Clock offers over 40 exclusive features, including booking engine, channel management, guest profiles, online check-in, automated reminders, and native email marketing. Its integration with 111 verified partners ensures seamless connectivity with revenue management, payment systems, and other hospitality tools.
Engisoft provides a basic set of features, with only 8 verified integrations and one unique feature—the Spa & Wellness module. Its limited feature count suggests it may not support the advanced needs of growing hotels or those seeking automation. Clock’s extensive toolkit and integrations give it a decisive advantage. Are you looking for a feature-complete PMS or a minimal solution?
Clock PMS scores 4.75/5 in customer support, with reviews highlighting quick, helpful responses and proactive assistance. Hotels appreciate the responsive team that assists with onboarding, troubleshooting, and ongoing updates.
Engisoft has no recent reviews or detailed support ratings, making it difficult to assess its reliability or responsiveness. Without user feedback, it’s risky to assume it will meet your support expectations. For peace of mind and ongoing assistance, Clock’s proven support offers a clear advantage. Do you want a system backed by recent customer satisfaction?
Clock PMS boasts 111 verified integrations with key partners like SiteMinder, Onity, and RevControl, covering channel management, payment, and revenue systems. Its open API allows for extensive customization and third-party connections, supporting complex operational needs.
Engisoft has only 8 verified partners, including Mirai and Dingus, with six shared integrations across both systems. Its limited partner ecosystem restricts flexibility and scalability for larger or multi-channel hotels. Clock’s broad integration network ensures your hotel can connect all essential systems efficiently. Do you need an ecosystem that grows with your property?
Clock’s reviews within the last six months indicate an average rating of 4.8/5, with 95% of users recommending it. It is especially favored by boutique and city-center hotels, with independent properties rating it 4.83/5 and chain-affiliated hotels at 4.55/5.
Engisoft, lacking reviews, offers no data on hotel satisfaction. Its limited market presence and absence of recent feedback make it impossible to judge user satisfaction. Based on current evidence, Clock’s high ratings and recent feedback are a clear indicator of its value. Are you comfortable choosing a product with proven hotel approval?
Clock PMS is priced at a flat $600 per month, with no implementation or setup fees and no free tier. This transparent pricing offers predictable costs and no hidden charges.
Engisoft’s pricing details are unavailable, suggesting it may lack transparent or standardized pricing structures. Without clear costs, budgeting becomes uncertain, especially for larger or growing hotels. Clock’s known pricing makes financial planning straightforward. Are you willing to risk unconfirmed costs for an unreviewed product?
Not ideal if:
If your hotel is larger or tech-forward, Clock PMS’s extensive capabilities and proven track record make it the ideal choice. Would your hotel benefit from a comprehensive, widely used platform?
Not ideal if:
Given the lack of recent feedback, Engisoft’s suitability remains uncertain. For most hotels seeking reliable, well-supported software, Clock is the safer, smarter choice. Are you comfortable risking unverified support and features?
Clock PMS stands out as the more reliable, feature-rich, and well-supported solution, backed by recent reviews from hundreds of hotels. Its extensive integrations, user satisfaction, and ongoing updates make it suitable for a wide range of property types and sizes.
Engisoft, with no recent reviews and limited integrations, appears more appropriate for very small or regionally focused properties with simple needs. Its unverified support and feature set make it a risky option for hotels planning to grow or seeking seamless automation.
For hotels prioritizing proven performance, comprehensive features, and active support, Clock PMS is the clear choice. Would you prefer a system with a tangible track record or remain cautious with an unreviewed alternative?
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Clock PMS 和 Engisoft 共享 18 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| EPoS | ||
| 客人资料 | ||
| 水疗和健康模块 | ||
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| 辅助收入跟踪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 29 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Engisoft 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Engisoft 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Engisoft:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Enginyeria de Software S.A. (ENGISOFT) 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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