Clock PMS vs. Passepartout: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 328 条经验证的评价

摘要

我们分析了 328 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Clock 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Payment processing and Revenue management module.

Passepartout 表现出色 .

查看下方完整分析 ↓

Clock PMS 与 Passepartout 相比如何?

基于 HTR 上 328 条经验证的酒店从业者评价的并排评分。

HTScore
84
0
推荐可能性
95%
0%
易用性
4.8/5
0.0/5
客户支持
4.8/5
0.0/5
性价比
4.7/5
0.0/5
起始价格 From $600/mo Contact sales
经验证的评价 328 0

Clock PMS 与 Passepartout 的优缺点是什么?

在分析了 328 条经验证的评价后,Clock 用户最看重其 功能丰富, 运营效率, 响应式支持和定期更新,而 Passepartout 用户则强调 。点击任意主题查看评价者的反馈。

Clock Clock Passepartout
优点
+ 功能丰富
+ 运营效率
+ 响应式支持和定期更新
+ 易于培训使用
缺点
错误消息
报告功能

Clock 对比 Passepartout:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Clock Clock Passepartout
小型(10-24 间客房) #11 117 条评价
中型(25-74 间客房) #7 157 条评价
大型(75-199 间客房) #17 9 条评价
超大型(200+ 间客房) #11 5 条评价

按物业类型

细分市场 Clock Clock Passepartout
精品酒店 #8 165 条评价
豪华酒店 #11 80 条评价
品牌/连锁酒店 #8 62 条评价
长住酒店 #9 27 条评价

按区域

细分市场 Clock Clock Passepartout
北美 #17 30 条评价
欧洲 #3 228 条评价
亚太 #11 13 条评价
中东 #17 2 条评价

The Decision

Choosing between Clock PMS and Passepartout hinges on your hotel’s operational needs and growth ambitions. Both systems aim to streamline property management, but Clock PMS offers a broader, feature-rich platform explicitly designed for hotels, whereas Passepartout primarily targets property managers and landlords, with limited hotel-specific capabilities. Your choice depends on whether you prioritize hotel-focused features and industry experience or a flexible, property management tool.

Clock PMS boasts a substantial user base, recent reviews, and extensive features tailored to hospitality operations, making it a more proven solution for hotels. Passepartout, with no recent reviews or verified customer feedback, remains a less tested option for the hospitality sector. Would your hotel benefit more from a dedicated hotel PMS or a versatile property management system?

Is Clock PMS or Passepartout Better for Hotels?

Clock PMS and Passepartout both aim to simplify property management, but their core audiences and functionalities diverge significantly. Clock PMS is designed specifically for hotels, offering features like channel management, booking engine, guest messaging, housekeeping, and integrated revenue management—tailored to hospitality needs. Passepartout, on the other hand, is more suited for property managers, landlords, or smaller portfolios, with a focus on general property management and tenant communication.

Clock PMS’s high ratings (4.8/5 overall, 251 reviews, recent 6 reviews) reinforce its standing as a trusted hotel management platform used across multiple regions, including North America, Europe, and Asia. Passepartout, lacking any recent reviews or verified user feedback, appears to be less established in the hotel industry and more oriented toward property portfolios outside of hospitality.

If your hotel requires a comprehensive, hotel-specific PMS with proven performance and ongoing support, Clock is the more suitable choice. Are you seeking a solution with a strong industry reputation and active user community?

Clock PMS vs Passepartout: Which Should Your Hotel Choose?

If your hotel needs an all-in-one management platform with reservations, rates, invoicing, guest messaging, front desk, and channel management, go with Clock PMS. Its extensive feature set and proven track record make it ideal for mid-sized to large hotels looking to streamline operations and improve guest experiences.

If your property management involves fewer hospitality-specific tasks, or if you manage rental portfolios and need tools for tenant communication and property oversight, Passepartout might be more appropriate. However, given the lack of recent reviews and verified customer feedback, Clock PMS remains the more reliable choice for hotels.

For hoteliers aiming to grow or optimize their operations with robust integrations and dedicated hospitality features, Clock PMS is the clear recommendation.

Is Clock PMS or Passepartout Easier to Use?

Clock PMS’s ease of use is reflected in its 4.78/5 UI rating, onboarding score of 4.71/5, and 251 reviews, many citing its intuitive interface and simple staff training. Users frequently highlight how the platform streamlines daily tasks and improves operational flow, even in busy environments. Clock’s mobile app, online check-in, and guest messaging features further enhance usability.

Passepartout, with no recent reviews or detailed user feedback, provides no current data on usability or onboarding. Its interface and user experience remain unverified in the hotel context.

Edge: Clock PMS.

Which Has Better Features: Clock PMS or Passepartout?

Clock PMS offers 58 unique features, including payment processing, booking engine, channel management, revenue management, guest profiles, housekeepings, integrated CRS, digital registration, and automated reminders. Its extensive integration options include verified partners like Curacity, Hotel Investor Apps, and Profitroom, enabling comprehensive customization.

Passepartout, with no documented features or recent reviews, appears to lack the depth and specialization found in Clock PMS. The absence of detailed feature data suggests it may not meet the complex demands of modern hotels.

Edge: Clock PMS.

Which Has Better Customer Support: Clock PMS or Passepartout?

Clock PMS’s support and onboarding are highly rated, both at 4.75/5, with recent reviews praising its responsiveness and proactive assistance. Users describe Clock’s support as quick, helpful, and able to resolve issues efficiently—key for hotels needing reliable help during critical operations.

Passepartout offers no recent support ratings or customer feedback, leaving its support quality unverified. The lack of public reviews diminishes confidence in its ability to assist hotels effectively.

Edge: Clock PMS.

Which Has More Integrations: Clock PMS or Passepartout?

Clock PMS boasts 111 verified integration partners, including popular solutions like Curacity, Profitroom, and Bookboost, allowing hotels to customize and expand their systems. Its open API and no hidden connection fees foster seamless third-party integrations.

Passepartout, with zero verified integrations, limits its adaptability and may require manual processes or additional tools for extended functionality. For hotels seeking extensive connectivity, Clock has a clear advantage.

Edge: Clock PMS.

Which Do Hoteliers Rate Higher: Clock PMS or Passepartout?

Clock PMS’s recent reviews—totaling 251, with 6 in the last 6 months—show an overall rating of 4.8/5 and a likelihood-to-recommend score of 95%. Users, particularly in independent hotels and boutique properties, praise its comprehensive features, ease of use, and support.

Passepartout, lacking recent verified reviews or ratings, cannot be reliably compared. Based on current data, Clock is the preferred choice for hoteliers valuing user feedback and proven performance.

Edge: Clock PMS.

How Much Do Clock PMS and Passepartout Cost?

Clock PMS costs a flat $600 monthly fee, with no implementation fees or trial options. Its pricing model is transparent, with no hidden charges for features or integrations.

Passepartout’s pricing details are unavailable, which complicates comparison. Its lack of transparent pricing likely indicates a less flexible or less established structure, favoring Clock’s straightforward model.

Edge: Clock PMS.

What Type of Hotel Should Use Clock PMS?

  • Hotels that need a full-featured platform covering reservations, rates, invoicing, and guest communication.
  • Properties seeking automation and integration with channel management, booking engines, and revenue tools.
  • Hotels aiming to improve operational efficiency and guest experience in a busy environment.
  • Properties looking for a cloud-based system accessible from anywhere.
  • Teams that value responsive support and ongoing improvements.

Not ideal if your hotel is very small, with minimal operational complexity, or primarily focused on rental management outside hospitality.

What Type of Hotel Should Use Passepartout?

  • Property managers overseeing portfolios of rental units, apartments, or landlords managing multiple properties.
  • Teams that need tenant communication tools and basic property oversight.
  • Small-scale operators or landlords seeking a simple, no-frills management solution.
  • Businesses that prefer a customizable, AI-driven property management interface.

Not ideal if your hotel requires hospitality-specific features like booking engines, channel management, or guest engagement tools, especially without recent reviews or proven hotel support.

The Bottom Line for Hotels

Clock PMS is a comprehensive, hotel-first property management system proven to boost operational efficiency, guest satisfaction, and revenue. Its extensive feature set, large user base, and recent reviews make it a safe, reliable choice for hotels seeking a proven solution.

Passepartout lacks recent reviews, verified customer feedback, and documented hotel-specific features, making it a less certain option for hoteliers. Its focus seems more aligned with property portfolios outside of hospitality, which limits its suitability for hotel operations.

If your hotel prioritizes industry experience, proven performance, and full-featured management, Clock PMS stands out as the clear winner. Conversely, Passepartout may suit smaller property portfolios or landlords but lacks the recent validation to recommend confidently for hotel use.

Clock PMS 和 Passepartout 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Clock Clock Passepartout
Starting Price From $600/mo

Clock PMS 有哪些 Passepartout 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Clock PMS 和 Passepartout 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Clock Clock Passepartout
EPoS
交付过程
收益管理模块
综合 CRS
预订引擎
频道管理员

显示主要差异。这两款产品之间还有 46 项功能存在差异。

实际成果:Clock 对比 Passepartout(按业务目标)

我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Clock Events Hotels WICC 大型
+ WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly with consistent, uninterrupted workflows.
+ �s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. Clock
+ �s built-in Events Management module is part of its all-in-one platform, allowing WICC to manage both - stays and events within one unified environment.

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."

Deveny van Laar
Deveny van Laar
Sales & Reserveringen
Passepartout

该目标暂无已发布的案例研究。

提高运营效率
Clock Elegancia Hotels Paris 中型
+ Centralized Control and Full Portfolio Visibility.
+ Clock provides Elegancia Hotels with a single, unified platform to manage all properties, giving leadership complete visibility across the portfolio. This centralisation improves coordination between teams, supports more informed decision-making, and ensures consistent operational standards across all hotels, while still allowing each property to be monitored effectively at group level.
+ Fully Connected Technology Ecosystem

"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."

Matthieu Abbo
Matthieu Abbo
Directeur - Hôtellerie
Passepartout

该目标暂无已发布的案例研究。

改善宾客体验
Clock Hotel Mitland 小型
+ The team now runs guest communication, service requests, and daily operations through a single all-in-one platform, improving efficiency and consistency across the hotel. Clock acts as a central platform that connects all guest interactions and services across the hotel.
+ Shorter check-in and service response times
+ Fewer interruptions at the front desk

"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"

Passepartout

该目标暂无已发布的案例研究。

Clock 对比 Passepartout:总结

Clock
Clock
4.8/5 来自 328 条评价

酒店从业者喜爱的方面

功能丰富 75% 正面

Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。

运营效率 75% 正面

该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。

响应式支持和定期更新 100% 正面

用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。

酒店从业者提出异议的方面

错误消息 100% 负面

用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。

报告功能 100% 负面

报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。

独特功能

交付过程 预订引擎 EPoS 频道管理员 综合 CRS
4.8/5 易用性 4.8/5 客户支持 111 个集成
访问官网
Passepartout
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 0 个集成
查看资料

评分差异最大的方面

综合评分 Clock 4.8 vs 0.0 (+4.8)
易用性 Clock 4.8 vs 0.0 (+4.8)
客户支持 Clock 4.8 vs 0.0 (+4.8)
性价比 Clock 4.7 vs 0.0 (+4.7)
入职培训 Clock 4.7 vs 0.0 (+4.7)

关于 Clock PMS 与 Passepartout 的常见问题

Clock PMS 能否替代 Passepartout?

这取决于您的需求。Clock PMS 和 Passepartout 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Passepartout 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Clock PMS 或 Passepartout 是否提供免费方案?

Clock PMS:否。Passepartout:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Clock PMS 和 Passepartout?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Passepartout 的为 0。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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