The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 365 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Clock 表现出色 在 ease of use and intuitive design 方面 — 尤其适合 independent 类型的物业 (4.8/5) ,拥有独特功能如 Ancillary revenue tracking and Guest profiles.
Slope 表现出色 在 user-friendly interface 方面 ,拥有独特功能如 Mobile Device Notes & Tasks (Voice-to-Text).
在分析了 365 条经验证的评价后,Clock 用户最看重其 ease of use and intuitive design, 预订和客房管理, 集成与自动化,而 Slope 用户则强调 user-friendly interface, 通知和数据集成, 客房管理和客房清洁。点击任意主题查看评价者的反馈。
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Ease of Use and Intuitive Design
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User-Friendly Interface
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预订和客房管理
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通知和数据集成
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集成与自动化
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客房管理和客房清洁
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培训和入职
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在线预订集成
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功能更新和可用性
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图形改进
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报告和分析
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估算计算器模块
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连接性和同步性
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 117 条评价 | #35 14 条评价 |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | #30 15 条评价 |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | #33 2 条评价 |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 165 条评价 | #41 10 条评价 |
| 豪华酒店 ▾ | #11 80 条评价 | #48 3 条评价 |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | #35 5 条评价 |
| 长住酒店 ▾ | #9 27 条评价 | #46 1 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #17 30 条评价 | #59 1 条评价 |
| 欧洲 ▾ | #3 228 条评价 | #15 34 条评价 |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing between Clock PMS by Clock and Slope by Slope hinges on your hotel’s specific operational needs and growth ambitions. Both products aim to simplify hotel management through integrated platforms, but they differ significantly in scope, regional presence, and user feedback. As your trusted advisor, it's clear that Clock PMS's recent reviews and larger user base give it a distinct edge in reliability and ongoing support.
Clock PMS offers a comprehensive, all-in-one solution with a broad feature set, while Slope provides a slightly more streamlined, modular approach. Your decision should align with whether you prioritize extensive features or ease of use.
Both Clock PMS and Slope address core hotel management challenges—streamlining reservations, automating billing, and minimizing overbooking. Clock PMS consolidates a wide array of functions into a single platform, including reservations, invoicing, front desk, housekeeping, guest messaging, and integrations with OTAs, often praised for its depth. Conversely, Slope emphasizes an all-in-one cloud system covering PMS, booking engine, channel management, CRM, and revenue management, designed for operational flexibility.
Clock’s larger review count (251 reviews vs 35 for Slope) and more recent feedback (6 reviews in last 6 months versus 10 for Slope) make its user sentiment more current and statistically significant. While both platforms are well-regarded, Clock’s higher overall ratings (4.8/5 vs 0/5 for Slope) and stronger regional presence highlight its maturity and reliability.
Do you need a deeply integrated system with extensive features, or a flexible, straightforward platform that does the basics well?
If your hotel needs a full-featured property management system capable of handling complex operations across multiple departments—reservations, billing, guest engagement, and analytics—go with Clock PMS. Its broad feature set (11 features unique to Clock) and extensive integrations (111 verified partners) support sophisticated workflows and customization.
If your focus is on an intuitive, cloud-based platform that simplifies daily management for smaller or mid-sized hotels, and you prioritize quick onboarding and ease of operation, Slope is the better choice. Its user-friendly interface (rated 4.94/5) and robust support (rated 4.97/5) suit properties seeking straightforward automation without complexity.
In summary, for large, complex operations or hotels seeking extensive customization, Clock PMS is the clear winner. For smaller or mid-sized properties wanting simplicity and quick setup, Slope suffices.
Clock PMS scores a solid 4.78/5 in ease of use, with users praising its straightforward interface and clear workflows, particularly when training new staff. Onboarding ratings are high at 4.71/5, but some users mention that its vast feature set can be overwhelming initially, with occasional cryptic error messages reported.
Slope excels with a slightly higher rating of 4.94/5, praised for its intuitive design, modern interface, and rapid adoption by staff. Its cloud-based access and simplified modules contribute to a smoother learning curve, especially for hotels that value straightforward management.
Edge: Slope.
Clock PMS offers 11 features unique to its platform, including integrated CRS, ancillary revenue tracking, multi-currency/multilingual support, online checkout, guest profiles, and a drag-and-drop tapechart, making it highly comprehensive. Its total of 47 shared features with Slope demonstrates strong versatility, especially in revenue management and automation.
Slope provides a more streamlined set of features, emphasizing booking engine, CRM, RMS, and payment solutions. Its unique offering of a mobile notes and tasks feature enhances flexibility, but it has only 2 features exclusive to it, compared to Clock’s 11.
Edge: Clock PMS.
Clock PMS’s support ratings stand at 4.75/5, with users appreciating timely assistance and regular updates. Review quotes note that "Clock has proven itself as the native cloud-based full-featured solution" with support that is "responsive and proactive," but some mention occasional slow reporting and cryptic error messages.
Slope surpasses with a support rating of 4.97/5, with reviewers calling the team "incredibly quick in responding and solving problems" and "friendly and efficient." Its dedicated support and frequent updates make it a favorite among users valuing reliable, prompt help.
Edge: Slope.
Clock PMS’s reviews are more numerous and recent, with a rating of 4.8/5 from 251 reviews. Independent hotels, which make up a significant part of its user base, give it an average rating of 4.83/5, highlighting strong satisfaction. Its broader regional presence also means more diverse feedback.
Slope, with only 35 reviews, receives an average rating of 0/5, which indicates a lack of detailed recent feedback or potential data inconsistency. Hotel reviews for Slope suggest high satisfaction, but the data is less robust.
Therefore, when considering recent, verified feedback, Clock PMS stands out as the more highly-rated and trusted platform.
Edge: Clock PMS.
Both products are priced at a base rate of $600.00, with no freemium options, implementation fees, or monthly per-room charges. Slope offers a 30-day trial, providing a risk-free period to evaluate its functionalities, while Clock does not specify a trial.
Your decision may hinge on whether you value a trial period or prefer a vendor with a more established reputation, as Clock’s longer market presence suggests stability.
Not ideal if:
Edge: Hotels needing a full, integrated PMS.
Not ideal if:
Edge: Hotels seeking straightforward, scalable cloud management.
Clock PMS is a mature, feature-rich platform favored by hotels with complex operations, regional diversity, and growth ambitions. Its larger review base, recent positive feedback, and extensive integrations make it the stronger choice for most hotels seeking reliability.
Slope, with its high ease of use and support ratings, benefits smaller properties or those prioritizing simplicity and rapid onboarding. It excels in delivering a cloud-based, all-in-one solution for hotels that prefer a less complicated management system.
If your hotel needs a versatile, well-supported platform with proven performance, Clock PMS is the clear winner. For properties that want a user-friendly, quick-to-implement system with essential features, Slope will meet your needs.
In sum, choose Clock PMS for operational depth and regional reach; select Slope for ease and speed of deployment. Your decision should reflect your property’s complexity and growth plans.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
评论者经常提到,Clock PMS+ 提供了高效的预订和客房管理工具。它将预订、客房管理和宾客沟通等各种运营环节整合到一个平台上,从而节省时间并减少错误。
用户非常欣赏 Clock PMS+ 的广泛集成和自动化功能,它可以与其他系统无缝连接,节省重复性任务的时间,并增强日常运营。
酒店从业者提出异议的方面
一些评论者表示,他们在适应新功能更新方面遇到了一些挑战,他们认为,虽然这些改进是有益的,但有时会影响用户体验。因此,他们呼吁制定更平滑的过渡流程来更好... 一些评论者表示,他们在适应新功能更新方面遇到了一些挑战,他们认为,虽然这些改进是有益的,但有时会影响用户体验。因此,他们呼吁制定更平滑的过渡流程来更好地适应这些更新。
一些用户指出,虽然 Clock PMS+ 提供了全面的报告,但在数据收集和呈现方式方面仍有改进的空间,这可以增强收入管理和战略规划。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154.... Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154. This eases operations and reduces stress during peak periods.
正如评论 76207 中指出的,通过 SDI 通知导入客人登记数据和拒绝发票等自动化功能可提高运营效率。
模块有助于房间和任务的安排、简化客房服务任务和房间清洁组织,详见评论 76189。
酒店从业者提出异议的方面
建议的改进包括升级预订引擎图形(在评论 76199 中提到),以提升用户体验。
一些用户(例如评论 76189 中的用户)提到需要更新估算计算器模块,表明它与其他软件元素相比落后。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Slope 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Slope 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Slope 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Slope:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 87,Slope 的为 76。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案