项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 456 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Slope 在客户支持以及性价比方面表现出色,尤其适合精品住宿设施(5.0/5),并拥有原生电子邮件营销以及客户关系管理等独家功能。
Stayntouch 在实施、培训和过渡支持方面表现出色,并拥有辅助收入跟踪以及大堂售货亭等独家功能。
基于 HTR 上 456 条经验证的酒店经营者评价的并排评分。
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| 推荐可能性 |
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| 易用性 |
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| 起始价格 | 起价 $600/月 | 起价 $800/月 |
| 经验证的评价 | 37 | 419 |
在分析了 456 条经验证的评价后,Slope 用户最看重其 user-friendly interface, 通知和数据集成, 客房管理和客房清洁,而 Stayntouch 用户则强调 实施、培训和过渡支持, 易用性和快速的员工培训, 前台操作与预订管理。点击任意主题查看评价者的反馈。
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User-Friendly Interface
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实施、培训和过渡支持
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通知和数据集成
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易用性和快速的员工培训
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客房管理和客房清洁
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前台操作与预订管理
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在线预订集成
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集成与连接
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图形改进
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报告与分析
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估算计算器模块
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定制和工作流程的灵活性
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账单、账页和支付流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #36 14 条评价 | #19 58 条评价 |
| 中型(25-74 间客房) ▾ | #30 15 条评价 | #5 223 条评价 |
| 大型(75-199 间客房) ▾ | #36 2 条评价 | #5 49 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 59 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #38 12 条评价 | #6 247 条评价 |
| 豪华酒店 ▾ | #43 4 条评价 | #6 195 条评价 |
| 品牌/连锁酒店 ▾ | #37 6 条评价 | #3 159 条评价 |
| 长住酒店 ▾ | #47 1 条评价 | #14 18 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #59 1 条评价 | #3 298 条评价 |
| 欧洲 ▾ | #16 34 条评价 | #13 65 条评价 |
| 亚太 | — | #23 3 条评价 |
Choosing between Slope by Slope and Stayntouch by Stayntouch requires understanding how each system addresses your hotel’s specific needs. Both are cloud-based property management systems designed to streamline operations, but their strengths and target markets differ considerably.
Slope aims to be an all-in-one solution, integrating PMS, booking engine, CRM, and more into a single platform suited for a wide variety of hotel types. Stayntouch, on the other hand, emphasizes ease of use, mobile functionality, and multi-property management, making it attractive for hotels prioritizing guest experience and staff agility.
Your decision hinges on your hotel’s size, operational complexity, and desired feature set. Are you looking for a comprehensive management platform or a user-friendly, mobile-first PMS?
Both Slope and Stayntouch serve hotels seeking to simplify operations, but they differ in scope and focus. Slope offers a full-stack, integrated platform that handles everything from booking to marketing, making it suitable for hotels wanting an all-in-one management tool. Stayntouch prioritizes quick onboarding, seamless integrations, and mobile accessibility, making it ideal for hotels that want flexibility and guest-centric features.
Slope’s more extensive feature set (41 shared features plus 8 unique ones) appeals to larger or multi-department hotels, especially those with restaurant integrations. Stayntouch’s focus on intuitive design and mobile tools resonates with properties that value staff productivity and guest engagement.
Do you need a broad, integrated solution or a lightweight, mobile-optimized system?
If your hotel operates multiple properties or has complex operational needs, Stayntouch’s proven scalability and extensive third-party integrations make it the stronger choice. Its 317 reviews with recent activity and a 91 score out of 100 indicate industry confidence. For boutique, independent, or smaller hotels prioritizing user-friendly operations, Slope offers a compelling value with its comprehensive, all-in-one platform.
Hotels that prioritize multi-property management, mobile check-in, and open API integrations should lean toward Stayntouch. Conversely, hotels seeking a single system to manage reservations, marketing, and POS should consider Slope.
Would your hotel benefit more from a specialized, scalable platform or a broad, integrated system?
Slope holds a notable edge here, with a user rating of 4.94/5 and 10 recent reviews in the last 6 months, indicating strong current user satisfaction. Reviewers praise its intuitive, modern UI and cloud-based access that allows staff to operate seamlessly from anywhere. The onboarding experience is rated 4.94/5, reflecting ease of staff adoption and quick training.
Stayntouch scores 4.7/5 for ease of use based on its 26 recent reviews, with users highlighting its intuitive screens and mobile capabilities. However, some mention that speed can improve when switching between modules.
Edge: Slope.
Slope boasts 49 features in total—41 shared with Stayntouch and 8 exclusive to it, including native email marketing, gift vouchers, CRM, and an employee messaging system. Its unique features support detailed marketing and guest relationship management, offering more options for targeted campaigns and automation.
Stayntouch offers 41 features, with 8 exclusive, such as ancillary revenue tracking, lobby kiosks, and rules-based room assignments. Its emphasis on guest communication via SMS and integrated contactless check-in enhances guest engagement.
In terms of feature count and depth, Slope’s broader functionality gives it an edge.
Edge: Slope.
Slope’s customer support is highly rated at 4.97/5, with recent reviews emphasizing quick, friendly, and effective assistance. Reviewers consistently mention the responsiveness of the support team and the ease of resolving issues, which is crucial during critical operational moments.
Stayntouch’s support scores slightly lower at 4.68/5, with reviews praising on-point onboarding and friendly service. Some users note that support could be more responsive for complex, technical issues.
Edge: Slope.
Stayntouch excels here, with 188 verified integrations compared to Slope’s 11. Shared integrations include major channel managers and OTAs like SiteMinder and Lybra Tech, but Stayntouch offers a wide range of third-party systems including revenue management, analytics, and contactless check-in solutions.
Slope’s smaller integration pool limits direct connect options but covers essential partners like Guestnet and Lybra Tech. Its focus remains on core operational integrations.
For extensive third-party connectivity, Stayntouch takes the lead.
Edge: Stayntouch.
Stayntouch has a significantly higher overall rating of 4.56/5 from 317 reviews, with recent feedback confirming ongoing satisfaction. Hotels across all segments, especially independent and boutique properties, rate it highly for ease of use and support.
Slope’s reviews are limited—just 35—and all are perfect ratings, but the small sample size makes these less reliable. Its niche appeal to boutique and small hotels is reflected in its lower scores.
Given recent reviews and volume, Stayntouch’s high rating provides stronger confidence.
Edge: Stayntouch.
Slope’s base price is $600/month with a 30-day free trial, no additional implementation fees or pricing tiers. Stayntouch charges $800/month, also without implementation fees, but offers no trial period.
While Slope’s lower cost may appeal to smaller hotels, the higher cost of Stayntouch is justified by its extensive features, integrations, and broader market presence.
Pricing is transparent but varies by hotel size and needs; contact vendors for precise quotes.
Not ideal if you require extensive third-party integrations or a mobile-first experience.
Not ideal if your hotel prefers a less flexible system without extensive third-party options or if you have minimal multi-property needs.
At its core, Slope offers a broad, integrated, all-in-one cloud platform that suits boutique and independent hotels looking for comprehensive management. Its strengths lie in its extensive features, ease of use, and excellent support, especially for properties with diverse operational needs.
Stayntouch specializes in mobile, multi-property management with extensive third-party integrations, making it ideal for larger chains, resort complexes, or hotels prioritizing guest experience and operational flexibility. Its higher rating and larger review base reflect its strong industry reputation.
Choose Slope if you want a single, feature-rich platform with broad operational tools. Opt for Stayntouch if your focus is on mobility, guest engagement, and scalable multi-property management—especially when integration and support are priorities.
This comparison should help you make an informed decision aligned with your hotel’s size, needs, and strategic goals.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $600/月 | 起价 $800/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
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| 税务配置 | ||
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支持与培训
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店经营者喜爱的方面
Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154.... Users praise the intuitive and modern interface that facilitates quick learning and reduces training efforts, as reflected in reviews 76199 and 76154. This eases operations and reduces stress during peak periods.
正如评论 76207 中指出的,通过 SDI 通知导入客人登记数据和拒绝发票等自动化功能可提高运营效率。
模块有助于房间和任务的安排、简化客房服务任务和房间清洁组织,详见评论 76189。
酒店经营者提出异议的方面
建议的改进包括升级预订引擎图形(在评论 76199 中提到),以提升用户体验。
一些用户(例如评论 76189 中的用户)提到需要更新估算计算器模块,表明它与其他软件元素相比落后。
排名更高的方面
独特功能
酒店经营者喜爱的方面
一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞... 一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞培训师和实施专家帮助减轻压力、加快上线成功。
用户普遍反映Stayntouch界面直观,易于学习,即使是新员工或技术水平较低的员工也能快速掌握。这缩短了培训时间,帮助酒店更快让团队投入工作,减少错误。
评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙... 评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙时段运营井然有序。
酒店经营者提出异议的方面
许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更... 许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更便捷地获取所需的具体报告。
许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个... 许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个差异化因素,但尚未完全实现。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Slope 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Slope 提供 16 个经验证的集成合作伙伴,而 Stayntouch 提供 200 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Slope 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Slope:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Slope 的 HT Score 为 75,Stayntouch 的为 95。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐