The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Uplisting |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
Uplisting |
|---|---|---|
| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
|
Uplisting |
|---|---|---|
| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing a property management system (PMS) is crucial for streamlining your hotel's operations and elevating guest experiences. Clock PMS by Clock and Uplisting by Uplisting both aim to simplify property management but serve different segments with distinct features. While Uplisting caters to short-term rental operators, Clock targets a broader range of hotels, including boutique and city center properties. Your decision hinges on your hotel’s size, complexity, and specific operational needs.
Both products aim to improve efficiency, but Clock’s extensive feature set and recent review activity make it the more active and tested solution. Are you ready to find the system that best supports your hotel's unique demands?
Clock PMS excels at handling complex hotel operations with an all-in-one platform that includes reservations, rates, invoicing, housekeeping, and guest messaging. Uplisting, on the other hand, focuses primarily on short-term rentals, offering automation for bookings, guest communication, and maintenance for property managers with multiple listings.
Clock boasts a 4.8/5 overall rating based on 251 reviews, with recent feedback emphasizing its comprehensive capabilities and ease of use. Uplisting, with no publicly available user ratings, lacks recent reviews, making it difficult to assess its current performance. Given the active review base, Clock’s strengths and weaknesses are better understood. Do you need a broad hotel-focused system or a specialized rental platform?
If your hotel requires an all-encompassing management solution that integrates reservations, channel management, revenue tracking, and guest engagement, Clock PMS is the clear choice. It’s ideal for boutique, city-center, and resort hotels seeking a unified platform, especially if your team values automation and extensive customization.
Conversely, if your property operates exclusively as a short-term rental or vacation home, Uplisting’s platform offers automation tailored to managing multiple listings, synchronizing calendars, and streamlining guest communications. It suits small rental portfolios that prioritize ease of scaling and automation.
Your hotel’s complexity and segment will determine the best fit, but Clock’s richer feature set and active user base give it a decisive edge for traditional hotels.
Clock PMS scores 4.78/5 for ease of use, with users describing its interface as intuitive and suitable for quick staff onboarding. Reviews highlight its simplified training process, especially for new employees managing reservations and front desk operations.
Uplisting’s user experience remains largely undocumented in recent reviews, making it hard to assess its ease of use in the current market. Since Clock’s latest reviews are recent and detailed, it stands out as the more user-friendly and ready-to-adopt system.
Edge: Clock PMS.
Clock PMS offers 58 unique features, including payment processing, booking engine, channel manager, revenue management, housekeeper modules, guest profiles, and integrated CRM. It also supports functionalities like digital check-in, guest engagement, and advanced automation—features that Uplisting currently lacks.
Uplisting’s focus on booking automation, calendar sync, guest communication, and maintenance management makes it a capable tool for rental operators but falls short of Clock’s extensive hotel-specific functionalities. With over 58 features, Clock delivers more comprehensive operational support.
Edge: Clock PMS.
Clock PMS’s support ratings stand at 4.75/5, with recent reviews praising its promptness and responsiveness. Users often mention staff as being helpful, proactive, and capable of resolving issues quickly, which fosters confidence in ongoing support.
Uplisting’s customer support details are sparse, with no recent reviews to gauge support quality. Given the active, recent reviews for Clock, it clearly has a more established support reputation.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including industry leaders like Duve, Profitroom, and Bookboost, providing extensive compatibility across booking channels, payment systems, and revenue tools. Uplisting supports only two verified integrations, notably PriceLabs, limiting its connectivity.
For hotels seeking a flexible, interconnected environment, Clock’s broad set of integrations offers a significant advantage, supporting complex operations and custom workflows. Uplisting’s limited integrations are more suited for straightforward rental management.
Edge: Clock PMS.
Clock PMS benefits from an active review base with a 4.8/5 overall score from 251 reviews, with recent feedback emphasizing its usability and comprehensive features. Independent hotels, boutique properties, and city-center hotels particularly rate it highly, citing operational efficiency and user-friendliness.
Uplisting has no recent or detailed reviews available, making it impossible to gauge current user sentiment. The active feedback for Clock confirms its higher satisfaction levels among hotel operators.
Edge: Clock PMS.
Clock PMS charges a flat fee of $600 per month, with no hidden fees or extra charges for integrations. Uplisting’s pricing is not publicly disclosed, but it’s understood to be subscription-based, likely scalable for smaller property portfolios.
Given Clock’s transparent pricing model, hoteliers can better assess return on investment. The lack of public pricing info from Uplisting makes a direct comparison difficult, but the comprehensive features of Clock justify its fixed cost.
Not ideal if you run a small, single-property bed & breakfast without complex operational needs, or if you prefer a minimal, lightweight system.
Not ideal if you need a full hotel management suite with revenue management, invoicing, or front desk operations.
Clock PMS offers a comprehensive, feature-rich platform that supports operational complexity and enhances guest experiences across multiple hotel types. With over 250 recent reviews, its functionalities and support are well-tested, making it a reliable choice.
Uplisting caters to the short-term rental niche, excelling in automation and calendar management but lacking the breadth of hotel-specific features needed for larger or more complex properties. Its limited integrations and absence of recent reviews make it less suitable for traditional hotels seeking growth.
If your hotel needs a robust, all-in-one management system with active support and extensive integrations, Clock PMS is the clear winner. For rental operators with straightforward needs, Uplisting might suffice, but it’s less proven in the hotel space.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Uplisting 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Uplisting 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Uplisting:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Uplisting 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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