The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 374 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
Uplisting 表现出色 .
基于 HTR 上 374 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $800/mo | Contact sales |
| 经验证的评价 | 374 | 0 |
在分析了 374 条经验证的评价后,Stayntouch 用户最看重其 smooth transition and training, user experience and interface, 客房服务和运营效率,而 Uplisting 用户则强调 。点击任意主题查看评价者的反馈。
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Smooth Transition and Training
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User Experience and Interface
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客房服务和运营效率
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预订和价格管理
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报告和分析
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有限公司和发票管理
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Uplisting |
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| 小型(10-24 间客房) ▾ | #18 51 条评价 | — |
| 中型(25-74 间客房) ▾ | #5 208 条评价 | — |
| 大型(75-199 间客房) ▾ | #7 29 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 58 条评价 | — |
按物业类型
| 细分市场 |
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Uplisting |
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| 精品酒店 ▾ | #6 220 条评价 | — |
| 豪华酒店 ▾ | #6 180 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 152 条评价 | — |
| 长住酒店 ▾ | #14 17 条评价 | — |
按区域
| 细分市场 |
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Uplisting |
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| 北美 ▾ | #4 262 条评价 | — |
| 欧洲 ▾ | #12 64 条评价 | — |
| 亚太 | #21 3 条评价 | — |
Choosing between Stayntouch and Uplisting hinges on your hotel’s operational needs and growth plans. Stayntouch is a full-scale property management system tailored for hotels, offering robust features, seamless integrations, and a large user base that backs its reliability. Uplisting, on the other hand, focuses on short-term rental operators, providing tools to streamline managing multiple listings and automating guest communications. How do these systems really compare across critical hotel operations?
Stayntouch and Uplisting are designed to address different hospitality segments—hotels versus short-term rentals. Stayntouch solves complex hotel management issues, including reservations, housekeeping, revenue management, and multi-property oversight, making it ideal for full-service or boutique hotels. Uplisting is optimized for hosts managing multiple short-term rental units, offering automation, calendar synchronization, and guest review insights.
While Stayntouch has a comprehensive feature set tailored to hotel operations, Uplisting’s strength lies in its simplicity and automation for rental operators. This makes the choice clear: are you managing a hotel or a portfolio of short-term rentals? Both systems aim to increase efficiency, but their focus diverges sharply.
If your hotel needs an all-in-one property management system capable of handling reservations, revenue, group bookings, and multi-property management, stay with Stayntouch. Its extensive feature set, proven in the hotel sector, makes it suitable for large or boutique hotels aiming for operational excellence. For hoteliers seeking a scalable, integrated system with high user ratings (4.56/5), Stayntouch’s broad regional presence and proven track record are compelling.
Uplisting is better suited for property managers or small hotel groups focused on short-term rentals or vacation homes. It’s ideal if you need a platform that simplifies multi-listing management, automates guest messaging, and integrates with booking channels. However, it lacks the detailed hotel-specific features and the extensive review data that make Stayntouch the more reliable choice for hotels.
Stayntouch boasts a high ease of use rating of 4.7/5, supported by a user-friendly interface, comprehensive onboarding, and positive reviews about staff support. Reviewers mention that its intuitive screens and mobile app make daily operations straightforward, with many noting quick onboarding times and strong customer support.
Uplisting’s ease of use is not rated in the available data, and no recent reviews or user ratings are available. Given the absence of detailed feedback, it’s difficult to assess how intuitive or supportive Uplisting’s interface and onboarding are for hotel staff.
Edge: Stayntouch.
Stayntouch offers 49 unique features, including revenue management, online check-in, guest profiles, integrated payments, mobile check-in, and advanced reporting. Its feature set covers front desk, housekeeping, billing, group management, and multi-property oversight, enabling hotels to run operations effectively.
Uplisting provides core property management functions suitable for short-term rentals but lacks the depth of hotel-specific features. It does not offer the extensive modules like revenue management, group handling, or contactless check-in present in Stayntouch.
Edge: Stayntouch.
Stayntouch’s support ratings are impressive, with a 4.68/5 rating and recent reviews praising its responsive and helpful customer service. Users highlight effective onboarding, consistent upgrades, and support staff like David and Julia as vital parts of their positive experience.
Since Uplisting lacks detailed review data and support ratings, no direct comparison can be made. The absence of user reviews and support ratings suggests Stayntouch holds the advantage in customer service.
Edge: Stayntouch.
Stayntouch boasts 188 verified integration partners, including popular systems like Duve, PriceLabs, and others, facilitating a highly connected management environment. This extensive network allows hotels to customize and expand their tech stack easily.
Uplisting has only 2 verified integrations, with shared partners like Duve and PriceLabs, indicating a limited ecosystem. This significant difference underscores Stayntouch’s superior flexibility and adaptability for hotel operations.
Edge: Stayntouch.
Stayntouch’s overall rating of 4.56/5 and a review count of 317— with 26 recent reviews—reflects stronger confidence from hoteliers. Property types like independent hotels and boutique hotels rate it highly, with an average of 4.9/5, praising its ease of use and support.
Uplisting, lacking recent reviews and detailed ratings, cannot match this level of hotel-specific feedback. For hotelier confidence and proven satisfaction, Stayntouch is the clear leader.
Edge: Stayntouch.
Stayntouch charges a base price of $800 per month, with no free tier, trial, or implementation fees publicly listed. Its pricing model suggests a premium, enterprise-level system with extensive features.
Uplisting does not disclose specific pricing details, which may indicate a more flexible or customized pricing approach suited for smaller operators. However, without concrete figures, cost alone shouldn’t drive your decision; feature and support levels are more critical.
Not ideal if your property is small or operates on a simple booking model, as the system might be more complex than needed.
Not ideal if you require advanced hotel-specific features like revenue management, group handling, or contactless check-in.
Stayntouch is designed for full-service hotels and multi-property operators requiring a feature-rich, scalable PMS with deep integrations. Its extensive reviews and high ratings (4.56/5, 317 reviews) confirm its reliability and user satisfaction, especially in North America and Europe.
Uplisting caters to short-term rental operators who need simple, effective management of multiple listings and automated guest communication. Its limited review data and lack of detailed hotel features make it less suitable for traditional hotels.
Choose Stayntouch if your hotel needs a comprehensive, proven system with a broad ecosystem. Opt for Uplisting if your focus is managing short-term rentals efficiently with automation, but be aware of its limited hotel-specific capabilities.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Uplisting | |
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| Starting Price | From $800/mo | — |
根据 HTR 的产品数据库,Stayntouch 和 Uplisting 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Uplisting |
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| RevPaR 和 ADR 报告 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 管家模块 | ||
| 自定义费率 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 37 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistent... Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistently mentioned for their support and comprehensive guidance. Many reviews highlight the ease of moving from previous systems, an aspect noted particularly for its stress-reduction during onboarding.
The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for st... The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for staff with varying technical proficiencies. This contributes significantly to positive front-desk and operational performances.
Stayntouch的客房管理功能因其简化房间分配和跟踪客房服务状态而备受赞誉。这些功能通过提供实时更新来提升运营效率,从而优化日常工作流程。
酒店从业者提出异议的方面
虽然报告功能因其全面性和有助于运营监督而受到赞赏,但多项评论指出,报告的自定义程度和清晰度仍有提升空间。生成详细报告方面的困难也成为部分用户遇到的难题... 虽然报告功能因其全面性和有助于运营监督而受到赞赏,但多项评论指出,报告的自定义程度和清晰度仍有提升空间。生成详细报告方面的困难也成为部分用户遇到的难题。
一些评论指出,在管理团体预订和开票方面存在困难,并指出某些流程可以更加精简和直观。客户账户转移和历史数据访问方面的问题也表明,该功能仍有扩展空间。
独特功能
评分差异最大的方面
这取决于您的需求。Stayntouch 和 Uplisting 共享许多核心 Property Management Systems 功能,但各有独特的能力。Stayntouch 提供 193 个经验证的集成合作伙伴,而 Uplisting 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Stayntouch:否。Uplisting:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Stayntouch 的 HT Score 为 91,Uplisting 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案