The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,433 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Cloudbeds 表现出色 在 intuitiveness and ease of use 方面 — 尤其适合 brand 类型的物业 (4.5/5) ,拥有独特功能如 Mobile optimized/responsive and Revenue management module.
DJUBO 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Native Email Marketing and Tablet/Kiosk Check-in.
在分析了 1,433 条经验证的评价后,Cloudbeds 用户最看重其 intuitiveness and ease of use, automation and efficiency, reservations and channel management,而 DJUBO 用户则强调 。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
Intuitiveness and Ease of Use
▾
|
|
|
+
Automation and Efficiency
▾
|
|
|
+
Reservations and Channel Management
▾
|
|
|
+
Reporting and Analytics
▾
|
|
| 缺点 | |
|
−
Reservation Flexibility and Editing
▾
|
|
|
−
货币兑换和金融业务
▾
|
|
|
−
移动功能
▾
|
|
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #2 675 条评价 | #31 3 条评价 |
| 中型(25-74 间客房) ▾ | #1 235 条评价 | #43 0 条评价 |
| 大型(75-199 间客房) ▾ | #1 51 条评价 | — |
| 超大型(200+ 间客房) ▾ | #4 5 条评价 | #25 0 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #1 546 条评价 | #31 2 条评价 |
| 豪华酒店 ▾ | #3 245 条评价 | #31 2 条评价 |
| 品牌/连锁酒店 ▾ | #2 145 条评价 | #39 0 条评价 |
| 长住酒店 ▾ | #2 96 条评价 | #31 0 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 532 条评价 | #33 0 条评价 |
| 欧洲 ▾ | #4 166 条评价 | — |
| 亚太 ▾ | #3 201 条评价 | #10 3 条评价 |
| 中东 ▾ | #3 13 条评价 | #16 0 条评价 |
Choosing between Cloudbeds HMS and Djubo hinges on your hotel’s size, operational complexity, and growth ambitions. Both platforms aim to streamline your property's management, but Cloudbeds offers a more expansive, integrated system with a broader global footprint, while Djubo provides a compact, all-in-one solution tailored for simplicity and control. The critical question is: which system best aligns with your hotel’s current needs and future plans?
Cloudbeds and Djubo both target hotel management, but their approach differs. Cloudbeds emphasizes a fully connected ecosystem with over 190 verified integrations, fostering scalable growth for diverse property types worldwide. Djubo, meanwhile, consolidates core management tools into a single platform with fewer integrations, suited for hotels seeking straightforward control without extensive third-party links. Would your hotel benefit from a highly connected system, or is simplicity more your priority?
Cloudbeds boasts a comprehensive feature set—more than 90 unique functionalities—covering PMS, channel management, booking engine, revenue tools, and guest experience modules. Djubo offers a more streamlined feature list with six exclusive features like POS and ancillary revenue tracking. Does your property require advanced automation and extensive integrations, or are core management features enough?
In recent reviews, Cloudbeds outshines with over 1,200 user opinions, more current feedback, and a higher overall rating (4.62/5). Djubo’s minimal review count and older regional presence suggest less confidence in its long-term support and innovation. Which platform’s proven track record and recent user satisfaction resonate more with your hotel’s ambitions?
Edge: Cloudbeds.
If your hotel needs a scalable, feature-rich platform capable of connecting operations globally and supporting complex workflows, Cloudbeds is the clear choice. It is ideal for properties that prioritize automation, multi-channel distribution, and guest engagement, especially if you see growth beyond a few locations.
Conversely, if your hotel is a smaller operation that values straightforward control, quick onboarding, and limited integrations, Djubo might be more suitable. Its simplicity and focus on core management functions can reduce training time and operational complexity, making it perfect for independent hotels or boutique properties seeking an all-in-one system without extensive customization.
For properties aiming to scale or that require extensive third-party integrations—think larger resorts or multi-property groups—Cloudbeds’ vast partner network and advanced features deliver a significant advantage. Smaller hotels or those with limited tech needs should consider Djubo’s ease of use and affordability.
Edge: Cloudbeds.
Cloudbeds scores a solid 4.58/5 in ease of use, with many users praising its intuitive interface and straightforward onboarding process. Recent reviews highlight that staff find Cloudbeds intuitive, with some noting that the platform reduces training time and simplifies daily management.
Djubo surpasses in this area with a 4.95/5 rating, reflecting its well-designed interface and user-friendly experience. Early users appreciate how quickly staff adapt, and the platform’s simplicity reduces the learning curve, especially for smaller teams or properties new to digital management.
Edge: Djubo.
Cloudbeds offers a broad suite of 90+ features, including PMS connectivity, analytics dashboards, multi-currency and multi-lingual support, automated reporting, integrated CRS, and revenue management tools. It also features unique capabilities like dynamic rates, group management, and guest messaging, making it suitable for complex operations.
Djubo covers core needs with six exclusive features, including Point of Sale, ancillary revenue tracking, and Passport/ID scanner integration. While fewer in number, these features meet the essentials but lack the depth and breadth of Cloudbeds’ offerings.
Given the volume and depth of features, Cloudbeds clearly has the edge for hotels seeking an all-in-one, highly capable platform. Djubo’s limited feature set may suffice for smaller, less complex properties but falls short for larger or expanding hotels.
Edge: Cloudbeds.
Cloudbeds' support scores a respectable 4.38/5, with users citing quick, friendly, and helpful assistance. However, some reviews mention occasional delays during peak times and a need for more advanced training options for complex features.
Djubo outperforms with a 4.76/5 rating, with reviews praising its responsive, knowledgeable support team and personalized onboarding. Users appreciate the proactive assistance and the platform’s proactive updates, which encourage confidence in support quality.
Edge: Djubo.
Cloudbeds boasts over 190 verified partners, including major OTAs like Tripadvisor, and integrations with property management, payment, and channel management systems. Its extensive ecosystem simplifies multi-channel distribution and reduces manual updates, making it suitable for hotels with complex distribution needs.
Djubo has only 3 verified partners, with core integrations mainly around booking and accounting systems. While adequate for basic operations, it lacks the expansive connectivity that larger or multi-channel properties require.
Edge: Cloudbeds.
Cloudbeds has a higher overall rating (4.62/5), with recent reviews emphasizing its reliability, ease of use, and extensive features. Hoteliers in diverse segments—from boutique hotels to hostels—appreciate its scalability and support, with many citing improved operational efficiency and increased revenue.
Djubo’s limited review count and older regional feedback suggest less consistent user satisfaction. Its high ratings are based on fewer users, making it less representative of broader hotel experiences.
Edge: Cloudbeds.
Cloudbeds starts at a base price of $500/month, with no free tier or trial, reflecting its focus on mid-to-large properties needing comprehensive solutions. Pricing is transparent but may be a barrier for smaller hotels.
Djubo’s pricing details are unavailable, but it typically targets small to medium hotels with a cost-effective, single-platform solution. Its lack of public pricing suggests a more flexible or customized fee structure, potentially making it more accessible for budget-conscious properties.
For clarity, Cloudbeds is transparent about its starting price, while Djubo’s costs are less explicit.
Edge: Cloudbeds (for transparency).
Not ideal if:
Cloudbeds is ideal for hotels looking to expand, automate, and improve operational efficiency through a connected system.
Not ideal if:
Djubo offers a user-friendly, consolidated platform suited for hotels that value simplicity and control.
Cloudbeds is a comprehensive, scalable platform built for hotels aiming to grow and streamline operations across multiple channels and properties. Its extensive integrations, feature depth, and global presence make it the preferred choice for larger or expanding hotels.
Djubo delivers a simplified, all-in-one solution that emphasizes ease of use and quick onboarding. It is best suited for boutique, independent, or smaller properties prioritizing straightforward management without the need for extensive customization.
If your hotel seeks a robust, feature-rich system with proven scalability, go with Cloudbeds. If you want an easy-to-deploy platform that covers core functions efficiently, Djubo is the clear choice.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
酒店从业者提出异议的方面
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
人们注意到货币转换的准确性存在问题,尤其是在多币种交易中。用户反映存在一些差异,影响了对账流程。改进货币转换配置可以简化财务管理。
排名更高的方面
独特功能
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds HMS 和 Djubo 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Cloudbeds HMS 提供 189 个经验证的集成合作伙伴,而 Djubo 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Djubo 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds HMS:否。Djubo:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,DJUBO 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问