The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 914 条经验证的评价后,Elina PMS 用户最看重其 支持团队, 用户反馈和开发, 易于使用和培训,而 Mews 用户则强调 ease of use, automation and integrations, customizability and flexibility。点击任意主题查看评价者的反馈。
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #37 10 条评价 | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | #37 10 条评价 | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | #38 1 条评价 | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | #28 1 条评价 | #3 49 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #51 3 条评价 | #1 483 条评价 |
| 豪华酒店 ▾ | #31 8 条评价 | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | #57 1 条评价 | #2 170 条评价 |
| 长住酒店 ▾ | #18 12 条评价 | #1 130 条评价 |
按区域
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| 北美 ▾ | #48 0 条评价 | #8 106 条评价 |
| 欧洲 ▾ | #21 22 条评价 | #1 660 条评价 |
| 亚太 ▾ | #24 1 条评价 | #10 17 条评价 |
| 中东 ▾ | #22 1 条评价 | #28 8 条评价 |
Deciding between Elina PMS and Mews PMS hinges on your hotel’s specific needs and operational priorities. Both systems aim to streamline management and enhance guest experiences, but they diverge significantly in scope, market presence, and overall functionality. Elina PMS offers a tailored solution primarily appreciated for its integrations and user-friendliness, while Mews boasts a broader ecosystem, more recent reviews, and a higher overall rating. Which platform aligns better with your hotel’s growth ambitions?
Elina PMS is designed for properties seeking a straightforward, integrated management system with a focus on increasing direct bookings and automating routine tasks. Mews, on the other hand, caters to a wide range of hotel types, especially those aiming for digital transformation and scalability. Are you ready for a more comprehensive, modern operating system?
Both Elina PMS and Mews PMS tackle core hotel management challenges—reservations, payments, guest data, and reporting. Elina PMS is primarily built for properties wanting a simple, integrated platform that boosts direct bookings and automates some operations, with a strong emphasis on integrations and automation. Mews offers a cloud-native, extensible system that supports multi-property management, automation, and a vast array of third-party integrations, including over 1,000 apps via its marketplace.
While Elina PMS is praised for its ease of use and support, it has a limited set of features (only 48 shared features with Mews and one unique to Elina), and some users express frustration with reporting and accountancy modules. Mews, on the other hand, is celebrated for its intuitive interface, extensive feature set, and rapid innovation, backed by more recent reviews and a higher overall rating of 4.62/5. Are you looking for a system that can scale as your hotel grows?
If your hotel primarily needs a straightforward property management system with strong integration capabilities, especially in regions like North America, Europe, or Asia Pacific, Elina PMS is a solid choice. It suits hotels that value simplicity, robust support, and a system that’s easy for staff to learn and adopt.
If you operate a boutique, branded, or multi-property hotel, or if your goal is to embrace digital transformation with automation, extensive integrations, and a flexible platform, Mews is the better fit. It’s particularly advantageous for properties that prioritize guest experience features like contactless check-in, online payments, and customized workflows. Where scalability and a thriving ecosystem matter most, Mews takes the lead.
Elina PMS holds a solid ease-of-use rating of 4.3/5, with many reviews praising its straightforward interface and helpful onboarding. Its user interface is described as clear and organized, making it accessible for staff with varying tech skills. Support responsiveness is also highly rated, with many users noting they can get quick assistance when needed.
Mews scores even higher at 4.7/5 for ease of use, with a modern, user-friendly design praised across numerous recent reviews. Many users commend its intuitive booking and management dashboards, which require minimal training. The onboarding process is smooth, and staff adoption is rapid. Edge: Mews.
Elina PMS offers 48 shared features with Mews, plus unique functionalities like on-premise management, suited for properties with specific needs. It excels at operational automation and integrations with popular partners, especially for managing reservations, payments, and reporting.
Mews boasts a broader feature set with 59 features, including multi-lingual, multi-currency support, integrated CRS, mobile apps, guest communication tools, online checkout, housekeeping apps, automated assignments, and shift planning. Its marketplace of over 1,000 integrations adds additional value. Edge: Mews, for its extensive capabilities and flexibility.
Elina PMS receives an impressive customer support rating of 4.7/5, with many users citing the team’s responsiveness, helpfulness, and proactive communication. Review quotes highlight staff that are knowledgeable and willing to listen, often going above and beyond to resolve issues quickly.
Mews’s support rating stands at 4.27/5, with some users noting occasional bugs, but overall praising the support team’s prompt problem-solving and ongoing updates. Many reviews mention the onboarding process, though a few point to inconsistencies during initial setup. Edge: Elina PMS.
Elina PMS has verified integrations with 20 partners, including popular tools like Xero, Stripe, and RevControl. Its integrations are generally reliable but fewer in number, which could limit options for expanding your tech stack.
Mews offers a vast ecosystem with 336 verified partners, including Criton, Right Revenue, Sage, and Orange Hotel Marketing, as well as the core shared integrations. This extensive marketplace enables highly customized workflows and third-party connections. Edge: Mews.
Mews enjoys a significantly higher overall rating of 4.62/5, based on 758 reviews—far more recent and diverse feedback, especially from independent and boutique hotels. Many hotelers praise its modern interface, speed, and extensive features.
Elina PMS has a modest rating of 4.17/5, based on 25 reviews, with some praising its ease of use but others expressing frustration over reporting limitations and accountancy modules. Recent reviews favor Mews’s continued innovation and support. Edge: Mews.
Elina PMS has a straightforward base price of $700/month, with no free tier or trial, which might suit hotels with stable needs and budget certainty. Mews costs $900/month, also without a free trial, but its higher price reflects its broader scope and extensive third-party marketplace.
Both products lack free or freemium options, so cost considerations will depend on the specific features you need and your willingness to invest in a scalable system.
Not ideal if your hotel operates across multiple regions or requires advanced features like multi-currency, guest apps, or dynamic revenue management.
Not ideal if your hotel prefers a basic, budget-friendly system without the need for frequent integrations or advanced workflows.
Mews’s key advantage lies in its comprehensive ecosystem, high user ratings, and ongoing innovation. It’s suited for modern hotels that want to scale, automate extensively, and deliver memorable guest experiences with minimal manual work.
Elina PMS offers a user-friendly, regionally focused platform with essential features, reliable support, and solid integrations. It works well for smaller hotels or properties in specific markets that prioritize simplicity and support over advanced customizations.
If your hotel is ready to grow and innovate, Mews provides a more future-proof platform with a wider ecosystem. For properties seeking straightforward management with strong regional support, Elina PMS remains a dependable choice.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
酒店从业者喜爱的方面
许多评论都称赞 Elina 的支持团队反应迅速、知识渊博、乐于助人。用户很欣赏他们能够快速获得帮助,并且支持团队竭尽全力满足他们的需求。不过,也有人提到,电... 许多评论都称赞 Elina 的支持团队反应迅速、知识渊博、乐于助人。用户很欣赏他们能够快速获得帮助,并且支持团队竭尽全力满足他们的需求。不过,也有人提到,电话支持可以更加一致。
Elina PMS 不断发展,许多用户都对该公司响应反馈、根据用户建议实施新功能和改进的能力表示赞赏。然而,人们希望更频繁地进行更新和改进,特别是在客户沟通工具... Elina PMS 不断发展,许多用户都对该公司响应反馈、根据用户建议实施新功能和改进的能力表示赞赏。然而,人们希望更频繁地进行更新和改进,特别是在客户沟通工具方面。
Elina PMS 的易用性经常被提及,新员工培训简单,日常操作顺利进行。然而,用户希望更频繁地进行深入培训课程,并认为系统可以更直观。
酒店从业者提出异议的方面
一些用户强调了 Elina PMS 在处理各种物业管理需求方面的灵活性。这种灵活性往往伴随着一些代价,因为一些用户发现该系统导航和设置起来很复杂,通常需要支持团... 一些用户强调了 Elina PMS 在处理各种物业管理需求方面的灵活性。这种灵活性往往伴随着一些代价,因为一些用户发现该系统导航和设置起来很复杂,通常需要支持团队的帮助才能充分利用这些功能。
Elina PMS 以其强大的收入管理工具而闻名,包括动态定价和基于入住率的配置。用户报告称,这些功能提高了公司营业额并延长了预订季节。但是,一些用户在设置这些... Elina PMS 以其强大的收入管理工具而闻名,包括动态定价和基于入住率的配置。用户报告称,这些功能提高了公司营业额并延长了预订季节。但是,一些用户在设置这些配置时遇到了复杂性。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Elina PMS 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Elina PMS 提供 20 个经验证的集成合作伙伴,而 Mews PMS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 4.3/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Elina PMS:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Elina PMS 的 HT Score 为 76,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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