一种创新的酒店管理云,使现代酒店经营者能够提高绩效、最大化收入并提供卓越的宾客体验。
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Elina PMS
4.6 (26 评论)
Bell - AI驅動的產品分析師
我分析了Elina PMS的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。
酒店業者說
Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.
支持
支持
Hoteliers often highlight the excellent customer support provided by Elina PMS. They appreciate the reliability and straightforwardness of the system, coupled with timely communication about system updates. The support team is commended for being super friendly, helpful, and quick in responding to queries. Specific team members like Alphius and Josivo are noted for going the extra mile to accommodate user needs, offering guidance on system features, and ensuring that the software aligns well with business requirements. Despite occasional challenges in reaching support by phone during business hours, the overall sentiment towards the support service remains highly positive. Hoteliers also suggest the need for more frequent in-depth training courses to help users stay updated with the system's features.
Owner/ Director
13 个月前
已验证
... 我们使用 Elina PMS 管理 2 个自助式综合体,总共 20 个物业。 Elina 通过以下方式显着提高了公司营业额:(a) 现在能够利用非标准的停留时间和到达天数,以及 (b) 通过使用他们首选的渠道经理,现在有一个超出渠道典型情况的延长季节岛屿(我们的位置)。然而,真正让 Elina 与众不同的是所提供的绝对出色的支持。该团队始终友好、乐于助人且知识渊博。他们了解我的具体流程 - 我们不仅仅是他们客户名单上的另一个名字。并且响应非常迅速。我真的不认为如果没有实施这� ...
查看完整评论Business Development Manager
11 个月前
已验证
... 我们对 Elina PMS 非常满意,它是一个非常可靠且简单的系统。所有系统更新均事先传达。没有超额预订。支持团队非常友好和乐于助人,我们所有的问题都会得到快速解答� ...
查看完整评论Hotel Manager
9 个月前
已验证
... 支持团队(Alphius 和 Josivo)一直非常热情且乐于助人,总是竭尽全力满足我们的需求并就最适合我们业务的系统功能提供建议。 ...
查看完整评论自動化
簡化
Hoteliers often highlight Elina PMS's effective automation capabilities within its property management system. They specifically mention that the automation features efficiently handle repetitive tasks, like billing and reporting, which significantly reduces manual errors and saves time. The system's ease of use in setting up these automated processes is noted, ensuring seamless integration into daily operations without the need for extensive training. This contributes positively to workflow efficiency, allowing hotel staff to focus on delivering better service rather than getting bogged down by administrative tasks.
整合
已連接
Hoteliers often commend Elina PMS for its robust integrations, highlighting its seamless operation with PDQ and PMS systems, which enhances the ability to store credit card information securely. They appreciate the intuitive and efficient processes such as invoicing rules and the capability to manage group bookings with a consolidated invoice. Additionally, the software's integration with financial tools like Xero and Stripe is praised for being user-friendly and facilitating easy payment processing.
價值
平衡
Hoteliers often express that Elina PMS provides significant value, particularly noting its reliable system that avoids overbookings. Users appreciate that the support team is exceptionally friendly and promptly addresses inquiries, which adds to the perceived value. Despite minor issues like handling closing to arrival and credit notes, planned upgrades indicate a commitment to resolving these concerns. The complexity of the pax occupancy-based price configuration is highlighted, but the supportive guidance from the Elina support team effectively increases the software's value for users.
功能
平衡
Hoteliers often praise Elina PMS for its functional reliability and straightforward system operations, which effectively handle core tasks like booking without issues such as overbooking or significant downtime. The system provides timely updates and boasts user-friendly features, though some users suggest more frequent in-depth training offerings. Automation within the system appears beneficial, especially for billing and reporting, though there's room for improvement in making invoicing procedures quicker and more intuitive. Additionally, while customization options are appreciated, certain complex features like pax occupancy-based price configurations require assistance from the helpful support team. Overall, Elina PMS effectively balances flexibility with control, aiding the management processes in hospitality settings.
Owner/ Director
13 个月前
已验证
... - 可能是一个需要大量点击的系统,部分原因是需要如此多的选项来适应所有类型的业务。 - 虽然支持团队非常出色,但可能很难在在线帮助中找到所需的内容 - 这可以通过更专注于回答问题的指导来实现。 - 就用户界面而言,不像我见过的其他一些系统那么现代。但 Elina 思路清晰、组织良好,它在功能和可靠性方面弥补了“活力”方面的不足。 ...
查看完整评论Hotel Manager
9 个月前
已验证
... 支持团队(Alphius 和 Josivo)一直非常热情且乐于助人,总是竭尽全力满足我们的需求并就最适合我们业务的系统功能提供建议。 ...
查看完整评论使用者介面
直觀
Hoteliers often note that the user interface of Elina PMS has room for improvement regarding ease of navigation, with some aspects requiring more in-depth training to master, suggesting it may not be fully intuitive for first-time users. Users have expressed difficulties in staying up to date with interface changes, implying a need for clearer communication or guidance when updates occur. While details about visual design or responsiveness were not emphasized, the mention of training points to usability challenges that first-time users may encounter. Additionally, specific feedback on visual appeal, responsiveness, mobile compatibility, or accessibility was not provided in the extracts, indicating that the main concern is more about achieving proficiency in using the system rather than its immediate visual or technical performance.
按細分市場的受歡迎程度
類別
3 | 特小 (1-9 房间)
8 | 小 (10-24 房间)
7 | 中等的 (25-74 房间)
4 | 大 (75-199 房间)
2 | 特大 (200+ 房间)
國家
17 | United Kingdom
2 | Germany
1 | United Arab Emirates
1 | Chile
1 | Thailand
1 | Kenya
1 | Ireland
1 | Switzerland
類型
12 | 长住服务式公寓
8 | 豪华酒店
8 | 度假出租屋和别墅
7 | 住宿加早餐旅馆
4 | 市中心酒店
4 | 度假村
3 | 精品店
2 | 机场/会议酒店
1 | 品牌酒店
1 | 有限的服务和经济型酒店
1 | 汽车旅馆
地區
21 | 欧洲
1 | 亚太地区
1 | 中东
1 | 南美洲
1 | 非洲
類別
26 | 物业管理系统
沒找到您要找的內容嗎?
Elina PMS 的替代方案
不確定 Elina PMS 是否適合您的酒店?以下是一些類似的 Property Management Systems 供應商,可能適合您的酒店:
功能
Elina PMS 沒有任何好處或用例可用
特征
会计与金融
营销与电子商务
管理和配置
用户管理
前台
群组管理
宾客体验
家政
付款
预订管理
收入管理
税务与合规
支持与培训
食品与饮料
温泉
被推荐
成就
该供应商的趋势得分正在上升,Elina PMS 是 物业管理系统 类别中 #38 最热门的产品(在 315 中),也是全球酒店技术生态系统中 #764 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
学到更多Elina PMS’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
平均水平
该产品的定价与该类别中的平均产品持平,这通常表明它是一种标准产品,具有标准功能,专为典型操作、用例和属性而设计。
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相比 Elina PMS to Top Alternatives
一种创新的酒店管理云,使现代酒店经营者能够提高绩效、最大化收入并提供卓越的宾客体验。
简易模式下的物业管理。
OPERA Hospitality Property Management Suite 是领先的酒店运营和分销企业平台。它提供了酒店所需的全面的下一代功能,以增强客户体验和提高运营效率。
酒店评级
Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.
AI-generated from the text of customer reviews
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优质的客户服务
Cluster Revenue Manager 从 200 to 499 房间 长期住宿及服务式公寓 在 Brentford (United Kingdom)
方便使用的
Managing Director 从 5 to 9 房间 长期住宿及服务式公寓 在 Beatenberg (Switzerland)
节省时间的软件,提供强大的支持。
manager /owner 从 10 to 24 房间 旅馆及早餐 在 Winchester (United Kingdom)
出色的支持团队
Hotel Manager 从 50-74 房间 旅馆及早餐 在 Hastings (United Kingdom)
出色的服务
Short term lets coordinator 从 100 to 199 房间 长期住宿及服务式公寓 在 Chester (United Kingdom)
非常可靠的系统和强大的支持团队
Business Development Manager 从 10 to 24 房间 精品酒店 在 Berlin (Germany)
卓越的灵活产品和卓越的客户支持
Owner/ Director 从 50-74 房间 长期住宿及服务式公寓 在 Faithlegg (Ireland)
埃琳娜的评论
Sales Manager 从 100 to 199 房间 旅馆及早餐 在 Holme Lacy (United Kingdom)
Elina 经前综合症评论
Operations Executive 从 10 to 24 房间 长期住宿及服务式公寓 在 (United Kingdom)
强烈推荐
Office manager 从 50-74 房间 市中心酒店 在 York (United Kingdom)
专家问答和合作伙伴推荐
Submit Recommendation这个产品或服务在哪些方面做得很好?
Elina PMS 作为物业管理软件在多个领域表现出色。它通过自动化管理预订、开具发票和与客人沟通等日常任务来帮助节省时间。该系统通过混合商务和休闲实现预订多元化,并加强直销。它提供实时数据和报告以供快速决策,并具有 50 多个连接系统集成。该软件用户友好,可轻松实现数据搜索和行动发起,并可实现更好的宾客关系管理。此外,Elina PMS 基于云,具有较长的正常运行时间,可从任何地方访问,并提供强大的数据管理和安全性。
显示所有答案: "这个产品或服务在哪些方面做得很好?"
该产品或服务与竞争对手的区别是什么?
Elina PMS 凭借预订和开票等各种任务的省时自动化、将业务与休闲预订相结合的能力以及用于明智决策的实时数据,从竞争对手中脱颖而出。它还拥有 50 多个集成,提供高度连接的系统和简化日常操作的用户友好界面。此外,它专注于增强客户关系、基于云的可访问性和高正常运行时间以及强大的数据管理和安全性,进一步使其在物业管理软件市场中脱颖而出。
显示所有答案: "该产品或服务与竞争对手的区别是什么?"
根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?
对于考虑使用 Elina PMS 的酒店经营者来说,彻底评估其功能如何满足您的特定需求至关重要。特别注意其自动化功能,可以显着简化日常运营,以及强大的数据管理,可以增强决策能力。此外,请考虑其基于云的系统提供的灵活性以及其宾客关系管理功能的潜在优势。根据酒店的独特要求定制软件的广泛功能可能是最大化其优势的关键。
显示所有答案: "根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?"
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2025
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