The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 761 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Enginyeria de Software S.A. (ENGISOFT) 表现出色 ,拥有独特功能如 Spa & Wellness Module and Gift Vouchers.
Oracle Hospitality 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.2/5) ,拥有独特功能如 Guest CRM and Ancillary revenue tracking.
基于 HTR 上 761 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $700/mo |
| 经验证的评价 | 0 | 761 |
在分析了 761 条经验证的评价后,Enginyeria de Software S.A. (ENGISOFT) 用户最看重其 ,而 Oracle Hospitality 用户则强调 云集成和移动性, 定制化和灵活性, 与第三方系统集成。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #17 63 条评价 |
| 中型(25-74 间客房) ▾ | — | #2 334 条评价 |
| 大型(75-199 间客房) ▾ | — | #1 252 条评价 |
| 超大型(200+ 间客房) ▾ | — | #1 91 条评价 |
按物业类型
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| 精品酒店 ▾ | — | #4 242 条评价 |
| 豪华酒店 ▾ | — | #1 477 条评价 |
| 品牌/连锁酒店 ▾ | — | #1 342 条评价 |
| 长住酒店 ▾ | — | #6 35 条评价 |
按区域
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| 北美 ▾ | — | #9 97 条评价 |
| 欧洲 ▾ | — | #4 192 条评价 |
| 亚太 ▾ | — | #2 398 条评价 |
| 中东 ▾ | — | #2 17 条评价 |
Choosing a property management system (PMS) is critical for your hotel's daily operations and long-term growth. Engisoft by Enginyeria de Software (ENGISOFT) offers a basic cloud solution with limited reviews and features, while Oracle OPERA PMS boasts a robust, feature-rich platform trusted by hundreds of hotels worldwide. Your decision hinges on whether you prioritize extensive functionality and proven scalability or a simpler, more localized solution.
Both systems aim to streamline reservations, guest management, and operations, but their scope and market presence differ significantly. Which one aligns best with your hotel’s size, complexity, and future plans?
Engisoft by ENGISOFT is a cloud-based PMS designed to optimize hotel management with core functionalities like reservations and housekeeping. However, with zero recent reviews and only a handful of total ratings, it lacks the user feedback needed to validate its performance in real-world hotel operations.
In contrast, Oracle OPERA PMS features a well-established reputation backed by nearly 700 reviews, with recent feedback from five hotels in the last six months. Its overall rating of 4.18/5 and a high likelihood to recommend (92%) demonstrate strong market confidence and user satisfaction. So, which system do you trust to deliver consistent performance?
If your hotel requires a straightforward, entry-level PMS, Engisoft’s basic cloud platform might seem tempting. But given its zero reviews and limited feature set, it’s hard to assess whether it can support your growth or handle complex guest management.
For mid-sized to large hotels, resorts, or those with multi-property portfolios, Oracle OPERA PMS is the clear choice. Its extensive features—such as multi-currency, guest profiles, channel management, booking engine, and real-time reporting—are proven to improve efficiency and guest experience. Its 696 reviews and recent positive feedback make it the more dependable option for hotels seeking scalable, comprehensive management.
Engisoft’s interface and onboarding process are largely undocumented due to the lack of reviews, making it difficult to gauge ease of use or staff adoption. Its minimal presence suggests it may not have dedicated training resources or a user-friendly interface.
Oracle OPERA PMS scores 4.57/5 for ease of use, supported by positive reviews that praise its intuitive design and straightforward navigation. Hotels highlight a smooth onboarding process, with many staff able to adapt quickly thanks to its user-friendly interface. Edge: Oracle OPERA PMS.
Engisoft offers only two features exclusive to its platform: Spa & Wellness Module and Gift Vouchers. It shares 17 features with Oracle, which include reservations, housekeeping, and billing.
Oracle OPERA PMS boasts 40 features, including multi-currency, guest CRM, channel manager, booking engine, online check-in, and real-time reporting. Its comprehensive suite supports complex operations, revenue management, and integrations, unlike Engisoft’s limited capabilities. Edge: Oracle OPERA PMS.
With no recent reviews, Engisoft provides no verifiable data on customer support or onboarding. Its lack of feedback suggests limited support options or a less mature service model.
Oracle OPERA PMS has a 4.25/5 support rating, with many reviews emphasizing responsive and knowledgeable service. Users appreciate the extensive onboarding help, with comments like, “Support is reliable and proactive,” indicating a mature, well-supported platform. Edge: Oracle OPERA PMS.
Engisoft connects with only 8 verified partners, including some notable names like SiteMinder and Dingus, but its integration ecosystem is limited.
Oracle OPERA PMS offers 391 verified integrations, including industry-standard partners like Criton, Innspire, and Right Revenue. Its API platform and extensive partner network enable deep customization and operational flexibility. Edge: Oracle OPERA PMS.
Engisoft’s lack of reviews makes it impossible to gauge user satisfaction or property segment ratings.
Oracle OPERA PMS is rated 4.18/5 by hotels of various sizes and segments. Recent reviews from hotels like Starling Hotel and Gervasi Vineyard praise its ability to unify services, improve efficiency, and support growth. Its high scores across segments affirm its robust reputation. Edge: Oracle OPERA PMS.
Engisoft’s pricing details are unavailable, indicating it may lack a transparent or scalable pricing model.
Oracle OPERA PMS costs $700 per month on a subscription basis, with no mention of implementation fees or trial options. Its pricing reflects its extensive capabilities and enterprise focus, suitable for hotels willing to invest in comprehensive management.
Not ideal if:
Not ideal if:
Oracle OPERA PMS is a feature-packed, widely adopted system trusted by hundreds of hotels globally. It excels in scalability, integrations, and comprehensive management tools, making it ideal for larger or growing hotels.
Engisoft offers a basic, cloud-only PMS with limited features and market presence. It may suit small properties seeking a low-cost, straightforward solution but lacks the support, integrations, and proven scalability of Oracle.
If your hotel needs a trusted, full-featured PMS that can adapt as you grow, Oracle OPERA PMS is the recommended choice. For small, budget-conscious properties with minimal management needs, Engisoft might suffice—though its limited reviews and features warrant caution.
In conclusion, the choice hinges on your hotel’s size, operational complexity, and growth ambitions. Oracle OPERA PMS’s extensive reviews and recent positive feedback make it the safer, more reliable choice for most hotels seeking a scalable, comprehensive management system.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $700/mo |
根据 HTR 的产品数据库,Engisoft 和 Oracle OPERA PMS 共享 17 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 多币种 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 水疗和健康模块 | ||
| 礼品券和预付体验 | ||
| 礼品卡 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 30 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"In many aspects, candidly, the ability to offload IT responsibilities to a reliable partner was a driving motivator in our decision to embrace OPERA Cloud."
该目标暂无已发布的案例研究。
"If you’ve used OPERA Cloud and have familiarity with Oracle processes, learning how to use Distribution is almost effortless. And when there was something we didn’t know how to do,..."
该目标暂无已发布的案例研究。
"As general manager of Starling Hotel Residence Geneva – a 93-room property in Switzerland’s epicenter – I initially just wanted a system that would be reliable and allow staff to t..."
独特功能
酒店从业者喜爱的方面
Opera PMS 的云端特性支持远程访问,减轻了 IT 负担,并实现了多物业管理。用户对其基于互联网的功能表示赞赏,认为其增强了可访问性和可扩展性。然而,也有一些... Opera PMS 的云端特性支持远程访问,减轻了 IT 负担,并实现了多物业管理。用户对其基于互联网的功能表示赞赏,认为其增强了可访问性和可扩展性。然而,也有一些用户担心,由于依赖互联网,运营可能会出现中断。
用户非常欣赏 Opera PMS 灵活的系统配置,它允许自定义以满足独特的运营需求。然而,它存在数据准确性问题,例如创建重复的配置文件。
Opera PMS 能够与第三方系统(例如 POS 系统和分析系统)集成,从而统一酒店运营。一些用户强调了这项功能,它显著提高了运营效率,但也有人指出集成过程可能比... Opera PMS 能够与第三方系统(例如 POS 系统和分析系统)集成,从而统一酒店运营。一些用户强调了这项功能,它显著提高了运营效率,但也有人指出集成过程可能比较繁琐。
酒店从业者提出异议的方面
Opera PMS 虽然功能丰富,但操作起来却比较复杂,新用户学习起来难度较大。培训和上手需要耗费大量时间,小型酒店可能会觉得定制和设置工作繁琐繁琐。
尽管 Opera PMS 具有基于云的优势,但它可能会在维护期间或由于互联网问题而出现运行中断,从而影响服务连续性。
独特功能
评分差异最大的方面
这取决于您的需求。Engisoft 和 Oracle OPERA PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Engisoft 提供 8 个经验证的集成合作伙伴,而 Oracle OPERA PMS 提供 391 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Oracle OPERA PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Engisoft:否。Oracle OPERA PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Enginyeria de Software S.A. (ENGISOFT) 的 HT Score 为 0,Oracle Hospitality 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案